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Consumers'behaviors
Factors affecting online shopping
Consumers'behaviors
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Consumers all over the world will view information and process the same differently. It is thus of great necessity that businesses come up with effective mechanisms which will effectively and efficiently communicate their business to their clients. In understanding the consumer process for choice, various practices have been examined and affected. The methods of choice include monitoring of information, eye movement monitoring and issues to do with task analysis among others. The studying of such methods has demonstrated the characteristics of the consumer behavior and the implementation of such choices. Due to recent development in attention in using information dispensation perception in studying consumer conduct phenomena there has been a subsequent disquiet with existing procedures for the growth and examining those models of user conduct which explicitly consider information dispensation. There are generally two types of models which contemplate information dispensation have been examined, structural and process models. The structural models main focus is on tapping hypotheses reputed to relate to consumer information dispensation, usually some measures of psychological states, and then examining the interrelationships amongst these paradigms. An example of such a study is the work by Farley and Ring (1974) which analyzed the specific characteristics among paradigms underlying the theory of consumer conduct. These behavioral studies apply the concepts of instantaneous equivalence systems from econometrics, which are often a times shared with underlying flow concepts. The studies are usually done at the comprehensive level with regard to a few consumers. On their part, the process models are basically involved with the dem... ... middle of paper ... ...ns as the factors influencing their judgments. References Anderson, N. H. (1971). Integration theory and attitude change. Psychological Review, 78, 171- 206. Anderson, N. H. (1982). Methods of information integration theory (p. XVIII, 444 S.). Academic Press. Bettman, J. R. (1974). Toward a Statistics for Consumer Decision Net Models. Journal of Consumer Research, 1(1), 71-80. Retrieved from EBSCOhost. Bettman, J. R., Capon, N., & Lutz, R. J. (1975). Cognitive Algebra in Multi-Attribute Attitude Models. Journal of Marketing Research, 12(2), 151-164. Retrieved from http://www.jstor.org/stable/3150437?origin=crossref Farley, J. U., & Ring, L. W. (1974). “Empirical” Specification of a Buyer Behavior Model, 11(1), 89-96. American Marketing Association. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=5001810&site=ehost-live
Consumer behavior is the ways that consumers exhibit in searching for, purchasing, using, evaluating, and disposing of, products and services. The study of consumer behavior as a separate marketing discipline all started when marketers realized that consumers did not always react as marketing theory suggested they would (Ekström, 2003). Many consumers rebel at using the identical products that everyone else used, instead they prefer differentiated products that they feel reflect their own special needs, personality and lifestyles.
The consumer decision process consists of these six steps. First, problem recognition: Awareness of an unmet need. Second, information search: Search for alternatives that will meet your needs. Third, alternative evaluation: Evaluate the alternatives. Forth, purchase decision: Decide on the best alternative for you based on your criteria. Fifth, post-purchase behavior: Determine if you are satisfied with your choice. Sixth, disposal of product: Determine if you will keep it, upgrade it, or get rid of
It is believed that a person’s attitude influences their memory. Many researchers have conducted experiments on this hypothesis. It has been determine that attitude does have an effect on memory; however, there has been discrepancies in the research results to what extent am individual’s attitude has on recall of past behavior (Aronson, 2012, pp. 164-165). Research done in 1943 by Levine and Murphy indicated that people tend to remember information that supports their social attitude rather than information that does not (Aronson, 2012, pp. 165). Similarly, earlier research looked at the effect attitude had on behavior and memory and found a negative correlation among the two (Aronson, 2012). Moreover, subsequent research has not conclusively determined that a person’s attitude influences their memory. Aronson reminds us that there is still room for further research to determine exactly the extent to which attitudes effect memory (2012).
According to Irmak, C., Block, L. G., & Fitzsimons, G. J Journal of Marketing Research, published in (2005), XLII (November)
Roxie Photography is a photography business located in Fort Wayne, Indiana. Roxie Photography specializes in Newborn Photography and Boudoir Photography. The company is new to the Fort Wayne Area, having moved to the area from Guam. Roxie Photography owns a physical location, on East State Boulevard. The company currently offers two services, Boudoir sessions and Newborn sessions. Roxie Photography’s main focus is on the Boudoir service.
This field work study and reaction paper is in relation to the Elaboration Likelihood Model concepts one exercises while making purchasing decisions. In the field work, I visited ‘Target’, my local grocery store and consciously thought about my purchase decisions as well as observed other shoppers’ purchasing behavior. Many factors and specifics influence a customer’s decision making process while making purchases. The customer’s gender, brand, price, type of product and promotions among others are some the factors influencing consumer purchasing patterns the first part of this paper examines. According to Booth-Butterfield, S. and Welbourne, J. (2002), the ELM posits that attitude change may occur through one of two different processing routes: central route or the peripheral route. When one is highly involved in an issue or has greater knowledge around it, one is likely to put his mind into it more so when there are no distractions. According to ELM (Petty & Cacioppo, 1986; Petty $ Wegeberm 1999, factors that influence elaboration likelihood may be either situationally induced or internal to the person processing the communication. Part two of this paper will examine the two processing routes and the factors that may influence Elaboration likelihood.
This paper presents a dynamic model on the consumer behaviour on the real world marketing issue. It will further discuss the marketing and industrial experiences encountered daily in everyday business life, in addition is the Consumer behavioural issues and consumer analysis or recommendations.
From buying a hamburger to buying a house people use a process in order to make a decision on what to buy. (book cite) describes this as the consumer decision process (pg.175). Utilizing a consumer decision process model, marketers are able to better understand how consumers are purchasing products and services. The five step consumer decision process model includes need recognition, information search, alternative evaluation, purchase, and post purchase. Not all purchases require following all five steps to a T, but consumers, whether they know it or not, follow a version of this model when making a purchase. Companies also use this model in order to effectively market their products and services. A company
Strupp, H. H. (1996). The tripartite model and the consumer reports study. American Psychologist. 51, 1017–1024. doi: 10.1037/0003-066X.51.10.1017
To extend from Triesman’s theory are concepts about the two key ways in which a consumer may address information they are presented with. Schneider and Shiffrin (1977) suggest that predictable or familiar situations are dealt with in an automatic way, while stimuli that is new or constantly changing is controlled by the person focussing on that stimuli.
Consumer Decision Making Process A key factor in successfully marketing new/existing products or implementing a product Extension is a thorough understanding of the motivation, learning, memory, and decision Processes that influence consumers purchasing behavior. Consumer purchasing behavior theories have found their way into managerial decision making to help companies more effectively develop and launch new products, segment the market, determine market entrance and in brand management. Therefore, a better understanding of how consumers decide what to purchase is critical to the success of a product. There are numerous theories and models describing the consumer purchasing decision process.
2. Today marketers can collect and analyze data about consumer behavior, one person at a time; this is the relationship approach to marketing.
To effectively sell a product or service, organizations have to really know how customers behave, regarding to what they buy. The study
Consumer Behavior is a study of the processes involved when individuals use, purchase, select, or dispose of products, services, needs, desires and ideas. The consumer is the person that uses the product while the customer is the person that purchases the product; they may or may not be the same person. When we study consumer behavior, it helps us improve business performance, we influence the public and we help consumers make better decisions.
To achieve and maintain success in such a complex system as market it is essential to every marketing person to understand clearly consumer behavior. Understanding consumer behavior is not that easy as it may seem from the first glance. The reason is that there are plenty of various factors that may influence it in one certain way or the other. When considering each of the factors it is also important not to forget that they ought to be analyzed as different parts of one whole picture, that is, in correlation with each other.