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Goodwill International is a not-for-profit organization whose main objective is to offer job trainings, employment placements, and other community-based projects to individuals with disabilities. The organization also extends its services to veterans who include people who lack the necessary job experience, education, or face challenges in securing employment. The non-profit organization is financed by a chain of retail thrift stores, which also operate as not-for-profit entities in places where they are situated. Goodwill is constituted by a system of 165 community based independent organizations operating in 15 countries, including the United States, Brazil, Venezuela, Uruguay, Panama, and Canada among others. The organization uses the most part of its revenues to provide training, employment, and other relevant support to its dependants who are currently more than 6 million. This paper assesses Goodwill International based on key concepts such as volunteerism, accountability, strategic planning, and fundraising in relation to its mission, vision, and purpose. In addition, the paper suggests several recommendations that could bring various benefits to Goodwill if implemented.
Although Goodwill International is successful, it is not efficient and needs to implement additional strategies to improve its efficiency. There are a number of recommendations made in this paper to assist Goodwill International to enhance its efficiency. Some of the strategies include: improvement of its communication strategy, enhancement of its fiscal health, implementation of new marketing strategies, introduction of employee performance measurement techniques, and changing its donation policies to include more items.
Goodwill was founded...
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...ngs from a national survey of nonprofit social services agencies. Nonprofit and Voluntary Sector Quarterly, 39(4), 571-587.
Michalski, G. (2011). Operating cycle and nonprofit organization efficiency. Journal of Academic Research in Economics, 3(3), 584-598.
Taylor, B. E., Ryan, W. P., & Chait, R. P. (2013). Governance as leadership: Reframing the work of nonprofit boards. Hoboken, NJ: Wiley.
Waters, R. D., Burnett, E., Lamm, A., & Lucas, J. (2009). Engaging stakeholders through social networking: How nonprofit organizations are using Facebook. Public Relations Review, 35(2), 102-106.
Weerawardena, J., McDonald, R. E., & Mort, G. S. (2010). Sustainability of nonprofit organizations: An empirical investigation. Journal of World Business, 45(4), 346-356.
Worth, M. J. (2013). Nonprofit management: Principles and practice. Washington, DC: Sage Publications.
Worth, M. (2014). Nonprofit management: Principles and Practice. 3rd Ed. Thousand Oaks, CA: SAGE Publications, Inc.
It has 3 staff members in its Southern California Office; 2 staff members in its Northern California Office; and 1 staff member in its Central California Office (Alisa Ann Ruch Burn Foundation, n.d.). Actually, the total number of full-time employees of the Foundation is 6 for all its three branches. This is an indication that the organization may be suffering from financial resource constraints, which makes it unable to hire an adequate number of full-time employees, especially if it truly intends to achieve its objectives and goals. Poor financial resource and inadequate staff present a threat to the survival of this Foundation. Therefore, the Foundation tries to correct this deficit by implementing volunteer programs to assist in the running of its activities and programs (Alisa Ann Ruch Burn Foundation, n.d.). However, the overreliance on volunteers is also not healthy for an organization because volunteers require a lot of financial, material, and time resources to be invested in training them, which is evident that the foundation lacks. The end result is that most of the organization’s programs are never
Pierce, Jon L. and John W. Newstrom (2011) 6th edition. Leaders and the Leadership Process.
Leadership at times can be a complex topic to delve into and may appear to be a simple and graspable concept for a certain few. Leadership skills are not simply acquired through position, seniority, pay scale, or the amount of titles an individual holds but is a characteristic acquired or is an innate trait for the fortunate few who possess it. Leadership can be misconstrued with management; a manager “manages” the daily operations of a company’s work while a leader envisions, influences, and empowers the individuals around them.
Yukl, G. (2002). Leadership in organizations. Upper Saddle River, NJ: Prentice Hall. p. 1-19. Retrieved from http://www.blackdiamond.dk/HDO/Organisation_Gary_Yukl_Leadership_in_Organizations.pdf
Mlls, D. Q. (2005). Leadership How to Lead, How to Live. Boston: Harvad Business School Press.
Northouse, P. (2010). Leadership: Theory and practice (5th ed.). Thousand Oaks, CA: Sage Publications, Inc.
Vecchio, R. (Ed.). (2007). Leadership: Understanding the dynamics of power and influence in organizations (2nd ed.). Notre Dame, IN: University of Notre Dame Press.
The charitable wing of the Humana organization was founded to “support charitable organizations and institutions that promote education, health and human services, community development and the arts.” While the group believes that these endeavors are indeed noble, Humana can not make up for a poor ethical foundation by throwing money at the problem.
Willis, Gary. Certain Trumpets: The Nature Of Leadership. New York , New York: Simon & Schuster, 1994.
The concept of social innovation has metamorphosed the way companies do business. No longer do companies only consider the short-term shareholder value, but now firms consider the social and physical environments in which they operate. It, therefore, goes without saying that this is only achievable through proper accountability. The advent of social media has given the power back to the consumers, and this has brought about change necessitating the companies to also value their customers—if not more—as they do their
Nahavandi, Afsaneh. The Art and Science of Leadership. Upper Saddle River, NJ: Pearson Prentice Hall, 2009. Print.
The non-charitable organisations objective embedded within its mission statement is to work with all its partners towards the attainment of the sustainable human development goals adopted by the world community and the realisation of the vision of peace and social progress enshrined in the Charter of the United Nations. UNICEF was created with the purpose of working with others to overcome the obstacles that poverty, violence, disease and discrimination place in a child’s path, thus advancing the cause of humanity.
Goodwill industries offer an abundance of stores across the country that offers products that were donated to Goodwill. These donations include but not limited to designer goods and department store labels. Because of the wide variety of donations that Goodwill receives they are able to offer specialty boutiques that offer upscale clothing and other stores that offer more traditional products. Goodwill has done a good job to make sure the type of store and the types of products are located in different geographical areas based on number factors which include demography, economic, and cultural environments.
I have an exciting new idea that will benefit our employees, our community, and our company. Volunteering is this generation’s charitable donation. Instead of donating money to charity, let’s donate our service to the community. We have a chance to implement a program for our employees that can change our perception of charity. We can help our employees to help others in the community.