Analysis Of Taco Bell

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Taco Bell has a strong presence on three major social media platforms, Facebook, Twitter, and Instagram. Their overall objective and strategy on Facebook consists of posting about new product offerings. They do have a variety of regional Facebook accounts that cater directly to that location such as Taco Bell UK. On Twitter, they have two different accounts, the first, which is more of a general account mimicking their activity on FB, this account’s handle is (@TacoBell) and their other account (@TacoBellTeam) is intended for customer care/service. On Instagram, it’s a similar strategy from what they do on Facebook, however being this platform is solely pictures they post artistic pictures and designs of their products. Their primary target market is young (<24), males and females who are Caucasian and African American. Their secondary market are families …show more content…

Specifically, their content involves people eating their products and the posts will be written towards the customers. One of the new products they are selling are their nacho seasoned fires with nacho cheese sauce. A Facebook post from last month stated, “I’ve only got fries for you…” with a heart eyed emoji. The also frequently use comedy in their posts as well. Their overall brand promotion strategy is quite different from others in the category. They introduce a lot of new products year-round and they constantly find ways to engage their customer base with promotions of these new products. Although they are a fast food restaurant, there is a lot more that goes into their promotional efforts. Taco Bell has their logo slapped onto golf balls, jackets, etc. This is one noticeable feature that others in the industry don’t follow as much, Taco Bell makes it more than about the food that they are serving, which is quite remarkable when looking at the service of their business model. They also frequently retweet posts from other reputable

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