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Who knew that we would be using Starbucks and McDonald’s in the same sentence. When you first think about it, it does not make sense to compare Starbucks and McDonald’s; nevertheless, the two chains have become each other’s biggest competitor and have a great deal in common. Primarily, they conveniently provide consumers with coffee products and food that they crave. However, each company has a unique code of ethics. In this paper, I will be analyzing Starbucks and McDonald’s code of business ethics. Furthermore, I will be discussing three aspects that I like and dislike about each companies statements. In conclusion, I will be explaining why having a code of business ethics is not sufficient for ensuring ethical behavior in an organization, …show more content…
The first aspect that I like about Starbuck’s standard of business conduct is that the company provides an ethical decision framework model for employees to follow. Secondly, it contains a frequently asked question section as a quick reference tool. Furthermore, I like how the company included its mission. One aspect that I do not like is employees are only required to read the standard of business conduct, but the company does not mention how often this occurs or whether or not employees have to report to their managers that they have read and understood the code of conduct. Additionally, “in most circumstances, modest and infrequent business meals may be accepted by suppliers”; this could be considered a form of bribe and should not be acceptable. Lastly, I do not like how the company still has areas that do not have access to a local helpline …show more content…
Additionally, it acts as a guide to shaping an environment where employees are able to make right decisions on their own, or through the use of code of conduct. I prefer McDonald’s Corporation’s standard of business conduct over Starbucks. One of the aspects that I like about it is that it is clear and descriptive about ethical behavior that is required when conducting business. Secondly, I like that McDonald’s requires their employees to read and review that they have read and will follow the company’s standards of business conduct. Furthermore, it clearly addresses and gives examples of situations employees may face while providing solutions and consequences for the decisions that they make. One aspect that I did not like about McDonald’s code of ethics is “the company’s standard of business conduct does not apply to do not apply to our owner /operators, suppliers, non-controlled affiliates, or any of their directors or employees” (). Secondly, Secondly, it does not include the company’s mission. Lastly, the company does not know if how knowledgeable or suppliers and non-controlled affiliates are about the company’s code of ethics because they do not follow up with them, or if they are in acting in an ethical manner by obeying regulations and laws.
I believe that every company should encourage a relationship of trust, loyalty, honesty, and responsibility among staff members at all levels. It’s important that each staff member works together to achieve excellence in a business, so the code of conduct is put in place. The purpose of the code is to provide guidance and set common ethical standards for employees from the top of the food chain to the bottom of the food chain. Some of the areas that I find to be significant of importance in a business are sexual harassment, discrimination and simply being professional in a work environment.
Since its inception, Staples Inc. has primarily focused on building a culture of integrity where one associate makes one decision and undertakes a single task at a time. However, the effectiveness of such culture will only be enhanced through the development of a code of conduct. Generally, many companies in the office products industry have sought to achieve their respective business goals through developing and establishing code of conduct. However, most of these companies have relatively had ineffective codes of conduct or ethics. For instance, United Stationers Inc., Amazon and Office Depot, which are major competitors, have had ineffective codes of conduct because their ethic standards have been incorporated in corporate governance measures...
3-1. What global issues do you see here? What ethical/social responsibility issues do you see here?
For a company to be successful ethically, it must go beyond the notion of simple legal compliance and adopt a values-based organizational culture. A corporate code of ethics can be a very valuable and integral part of a company’s culture but I believe that it is not strong enough to stand alone. Thought and care must go into constructing the code of ethics and the implementation of it. Companies need to infuse ethics and integrity throughout their corporate culture as well as into their definition of success. To be successfully ethical, companies must go beyond the notion of simple legal compliance and adopt a values-based organizational culture.
From the point of view of Kantian ethics the strategy of Starbucks in the case of its legal persecution of the Charbucks brand is not a rightful approach. Kantian ethics implies that in any case concerned people have to be treated as human beings and not like the objects. In the actions of Starbucks there is a clear pattern of not considering the human factor in their legal case against the Black Bear. The ethical approach of Utilitarianism does not justify the actions of Starbucks Company either. This ethics views each action from the position of the co...
... when dealing with the code of ethics. When becoming an employee at a Dunkin’ Donuts establishment it is important for them to have a personal responsibility to understand and apply ethical behavior and act with the highest degree of ethics. The Code of Ethics provides managers and employees with guidelines and expectations on how to behave when working in the workplace. It is extremely important to provide workers with a Code of ethics because without it employees would be lost and wouldn’t have guidelines on how to be their best when working at the said Dunkin’ Donuts establishment. The Dunkin’ donuts industry is extremely dependent on they’re every day dealings with their co-workers. The Code of Ethics makes it easier for each worker to do the best they can when working for Dunkin’ Donuts and comply themselves to all their responsibilities the greatest they can.
Ethics in business is a highly important concept, as it can affect a company’s profits, salaries paid to employees and CEOs, and public opinion, among many other aspects of a business. Ethics can be enforced by company policies and guidelines, set a precedent when a company is faced with an important decision, and are also evolving thanks to new technology and situations that arise due to technology usage. Businesses have a duty to maintain their ethical responsibilities and also to help their employees enforce these responsibilities in and out of the workplace. However, ethics and the foundation for them are not always black and white. There are many different ethical theories, however Utilitarianism, Kant’s Deontological ethics, and Virtue ethics are three of the most well known theories in existence. Each theory is distinct in that it has a different quality used to determine ethicality and allows for a person to choose which system of ethics works best with both the situation and his or her personal ethical preferences.
McDonalds’ corporation is a leader in the fast food industry. Nonetheless, the corporation website has some drawbacks I terms of detailing the company’s social responsibility statements. As opposed to Starbucks, which delineates in a more precise manner its social responsibility statements, McDonald’s does not show its commitment in a clear way. Here are some of the aspects that were impressive when analyzing Starbucks business ethics and compliance standards of business conduct booklet.
Business ethics are the core fundamentals of a business and are extremely important for organizations smooth and successful operation. It can have either positive impact by operating ethically or negative impact if they are caught up in any unethical situation or dilemma. Ethics has been defined as “study and philosophy of human conduct with an emphasis in determining the right and wrong” (Ferrell et.al, 2010). This case study will analyze Coca Cola for the ethical dilemmas they were involved in Belgium, and how the company responded to the issues.
Every thriving company must embrace some sort of code of ethics ground rules which will guarantee its success. In this case, Starbucks wants to promote high standards of practice; by selling the richest and aromatic coffees in the world to the ...
Over the years, growing attention has been paid to the ethical, environmental and social dimensions of business, most often under corporate social responsibility (CSR). Much of the early literature aimed to specify the concept and the various components of CSR, as it emerged in the second half of the 20th century (MINTZBERG, H., 1983). Various environment organizations and people are conscious of the toxic waste, of pollution, mountains of garbage and depletion of forests. McDonald’s, the largest restaurant chain in the world, presents a notable case study. For years McDonald’s used polystyrene containers for the famous Big Mac clamshell for its hamburgers. Since these containers were light in weight, did not absorb grease and kept the burgers warm. McDonalds soon become target of the Environmental Defense Fund which claimed that by making polystyrene packaging created toxic fumes, which took too much of landfill and took too much time to
Moving on, Starbucks Corporation proves that consumers can trust them because one of the main goals of the company is ethical service, their goal is to serve the customers with less than three minutes. The author said, “Starbucks’ “Just Say Yes” policy empowered partners to provide the best service possible, even if it required going beyond company rules” (Moon). Having this policy shows that the company tries to make customers satisfied. Also, it is ethical to have this policy because service is a key that makes the company successful. For example, if the customer spilled a drink, he/she can ask for another one. Additionally, if a customer does not have cash or credit and wants to pay by check, he/she will get a simple drink for
Small business owners of fortune 500 companies, democrats, republicans, men and women all have ethical responsibilities that should always be considered. Mc Donald’s is a well-known restaurant around the world. Some people enjoy this fast food restaurant and also have made Mc Donald’s one of the leading fast food companies. Although, Mc Donald may have some tasty food, there are still many critics that think Mc Donald’s may have a lot of ethical issues and company violations. Some consider being ethical is simply defined as knowing the difference between what is considered good and evil. However, ethics is defined as moral principles that govern a person’s or group’s behavior, and the practices that violate them. The practices of unethical behaviors, by various fast food corporations, like McDonalds have become of great concern to our society.
Nowadays, society is governed by the implications of rules and legal restrictions. All of these rules were created to uphold and maintain the idea of ethical and moral values. Even children growing up were taught by some very important codes of ethics at school. These lessons learned as a youth growing up carry over into adulthood, as an employee or manager. Managers and workers both follow a similar code of ethics within the work place. Today, as a management consultant, I am going to prepare a code of ethics for my clients as they have recently started a restaurant called Knox, it is important to have a code of ethics in every company for their employees and also a circular by explaining the purpose and benefits of a good ethics. And finally, a brief report on the steps of strategic formulation and implementation.
Also, this paper will encompass a scenario when it would not make sense for Starbucks to diversify or expand into a foreign market and how the company will create a business environment conducive to ethical behavior will be assessed.