Understanding Power, Influence, and Groupthink Dynamics

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45 – Power, Influence, and Influence Tactics – Richard L. Hughes, Robert C. Ginnett, and Gordon Curphy • One cannot understand leadership without understanding the concepts of power, influence, and influence tactics. • Power: the capacity to produce effects on others or the potential to influence. • Influence: change in a target agent’s attitudes, values, beliefs, or behaviors as the result of influence tactics, • Influence tactics: one person’s actual behaviors designed to change another person’s attitudes beliefs, values, or behaviors. • It is important to remember that followers can also wield a considerable amount of power and influence, and that followers also use a variety of influence tactics to change the attitudes, values, beliefs, • “Groupy” – group has norms that they follow. One of the most common norms is remaining loyal to the group by sticking with polices the group established even when polices are obviously working out badly (disturb each member), characteristic of groupthink. • 1984 – groupthink takes on an invidious connotation when the deterioration in mental efficiency, reality testing, and moral judgments as a result of group pressure. The symptoms of groupthink arise when the members of decision-making groups become motivated to avoid being too harsh in their judgments of their leaders’ or their colleagues’ ideas. They have a “we-feeling” atmosphere. • Kill – soft-headed groups are often hard-headed when it comes to dealing with outgroups or enemies. • Norms – groupthink type of conformity tends to increase as group cohesiveness increases. A cohesive group agrees with what the leader or the majority believes. • Stress – Not all cohesive groups suffer from groupthink. • Symptoms – invulnerability, rationale, morality, stereotypes, pressure, self-censorship, unanimity, and o Pressure – victims of groupthink apply direct pressure to any individual who momentarily expresses doubts about any of the group’s shared illusions or who questions the validity of the arguments supporting a policy alternative favored by the majority. o Self-censorship – victims of groupthink avoid deviating from what appears to be group consensus; they keep silent about their misgivings and even minimize to themselves the importance of their doubts. o Unanimity – victims of groupthink share an illusion of unanimity within the group concerning almost all judgments expressed by members who speak in favor of the majority view. o Mindguards – victims of groupthink sometimes appoint themselves as mindguards to protect the leader and follow members for adverse information that might break the complacency they shared about the effectiveness and morality of past decisions. • Products – products of poor decision-making practices; limits discussion on alternative courses of action, fails to reexamine the course of action, are not likely to obtain information from experts, do not plan things

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