According to Northouse (2013), “Servant leadership is an approach focusing on leadership from the point of view of the leader and his or her behaviors” (p. 219). The servant leadership approach was designed to put subordinates first and to build and develop them to the personal capacities. There are ten characteristics of s Servant leader: listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of the people and building community. The model consists of three components: antecedent conditions, servant leader behaviors and outcomes. An effective leader puts their subordinates first; they are honest, trustworthy and supportive in order to get the staff to work to their full potential. …show more content…
By allowing for two-way communication it helps to develop and process of sending and receiving information. Empathy involves putting yourself in someone else’s shoes. This helps to also validate feelings and make a person feel special. Healing involves helping staff members to overcome adversities within their personal and professional like. Helping staff heal increases trust and rapport between supervisor and subordinates. Showing awareness helps individuals to understand the impact that supervisors have on subordinates and vice versa. Mastering subordinates to complete task through non-judgmental arguments is using persuasion. Conceptualizing involves leaders being creative in solving complex situations within the …show more content…
Supervisors conceptualize through practicing the mission of the company and fully understanding the responsibilities of day-to-day task. Supervisors who express emotional healing help their staff members get through difficult times. They are available for morale support and the well being of their staff. Supervisors who help their staff grow and succeed, look out for the best interest of their staff. If we say we have no sin, we deceive ourselves, and the truth is not in us (1 John 1:8). Supervisors help staff accomplish their short and long term goals, through mentoring and/or monitoring
Servant leadership, as defined by Kretiner and Kinkicki (2015, p.486), is putting the needs of others, including employees, customers, and community ahead of one’s own needs. This management style requires selflessness and humility from management so the organization can focus on serving key stakeholders. There are ten characteristics of a servant-leader as identified in the text
There has been a bit of research done on the nature of servant leadership. The belief is that many organizations are moving from the traditional style of leadership to a more servant based style. Larry C. Spears (2010) and Kent Keith (2016) note a few characteristics of one who is a servant leader. The characteristics proposed by Spears (2010) are listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to others growth, and community building. These traits will often manifest naturally becoming more enriched as time goes by through experience. Keith (2016) references only four elements of servant leadership. He begins with an element of morality, then of the servant focus, concern for others’
"The servant-leader is servant first... It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions...The leader-first and the servant-first are two extreme types” (Greenleaf). Servant leadership is all about the “servant’s heart”; it is about recognizing and meeting the needs of others. Servant leadership focuses on the desire to serve. Like relational leadership, servant leadership focuses on certain principle factors. These factors are understanding, acceptance, empathy, perception, persuasion, self-healing, and rebuilding community. Groups use servant leadership because, for example, employees that practice servant leadership tend to go above and beyond their formal job descriptions for they have a desire to serve and always strive to do their best making a harmonious working environment for themselves and those around them. If all the employees only did what was expected of them all the time, the company these employees worked for would be uninspiring at best and would never achieve their
Servant leadership is a philosophy and set of practices that augments the lives of individuals, builds better organizations, and creates a more just and caring world, they put the team first, and themselves second (MindTools, 2015). Servant leaders are able to demonstrate their traits through interaction with followers and other leaders within the organization. The characteristics of servant leaders include their commitment to the growth of people, stewardship, and building community, and provide leaders with the opportunity to experience change and to invite followers to change (Savage-Austin & Honeycutt 2011). Servant leadership encourages leaders and followers to ‘raise one another to higher levels of motivation and morality’, and set their leadership focus: follower’s first, organizations second, their own needs last (Sendjaya, Sarros, & Santora, 2008). The servant leader focuses on the needs of others to include team members.
The importance of servant leadership should not be underestimated and it can be simplified and embodied in one timeless phrase: Do unto others as you would have them do unto you. When applied to leadership the result can be phenomenal. Those who wish to serve do so with their hearts, it is not forced nor is it with resentment. The servant leader serves out of acceptance and ownership of their ability and duty.
Servant leadership is defined as a philosophy that one carry outs to supplement the lives of others and shape organizations to become better. In order to become a servant leader, you have to first become a servant. One must be want to serve first. There’s a difference between servant leadership and an authentic leadership style. The impression of servant leadership can be traced back to have started two thousand years
Servant Leadership is a leadership style that have been around since Jesus introduced it during his teaching. His style have been tried again and it has proved to work. Different organizations have gravitated to this style of leadership and they have become one of the biggest companies in the United States of America. Example of the company that practice Servant leadership is Southwest Airlines. Southwest Airlines management have practiced servant leadership style that it is now their motto. They believe in serving their consumers through their employees since they are the ones that deal with the consumers on a daily basis. They believe in treating their employees like family then that will empower
In regard to the supervisor, a key component of accomplishing goals is to simply know the team. A big part of knowing the officers is to understand the rudimentary psychological development of an officer’s motivation level and having the ability to empathize with their issues. Besides work environment and personal issues, this includes the attitudes of the supervisors, as they must set an example of their own expectations. Being aware of an officers’ health, family, financial, and social issues can show when it is time to make some changes, as they are the areas in which efficiency and enthusiasm begin to deteriorate. This is what makes management teams better at motivating the employees, as effective leaders can detect problems sooner and create better solutions for those
Servant leadership can be thought of as an inverted triangle where the leader is supporting the organization at the point. As a result of this leadership style, leaders are more in tune with their teams. They have more insight on their team and the inner workings of their organizations.
According to the glossary in the course textbook titled Looking Out Looking In written by authors Ronald B. Adler and Russell F. Proctor II, empathy is the skill to project oneself into someone’s point of view to achieve experience the thoughts and feels someone is going though. Empathy is beneficial because it is to better understand other people, gain more confidence and learning to trust others. Opening a two-way communication with someone else is something everyone does, becoming more appreciated and sensitive towards others issues and concerns are also some characteristics of how empathy is helpful to everyone.
Empathy is necessary in everyday communication for that it makes the conversation more intriguing, and altogether shows that people in today’s society still care one way or another. Empathy is valuable because it gives oneself a better understanding of others, benefits everyday social relationships, and promotes the ability to generate an emotion that would go unnoticed otherwise.
Empathy is the ability to imagine yourself in someone else’s position and to intuit what that person is feeling (Pink, 2006). Rather than simply sympathizing, empathy enables us to put ourselves into the shoes of another and actually feel what they are feeling. This vicarious sense allows us to better understand people and their experiences. Understanding others and their experiences is vital in education. Whether dealing with different races, religions, sexes, etc., empathy provides us with an avenue to widespread understanding of others that even language cannot.
This book offers the concrete, functional skills necessary to practice Servant Leadership by doing exactly what Robert Greenleaf says: to lead by serving first. Included are the behaviors of integrity, courage, humility, accountability, empathy, persuasion, foresight, adaptability, collaboration, and moral authority, among various other skills. As Robert Greenleaf says, “Everything begins with the individual” and an effective servant-leader in today’s society needs two things: “an ego that values humility and Seven Pillars of Servant Leadership (Ken Melrose).” Rather than merely listing the characteristics of Servant Leadership as so many others have done, Seven Pillars of Servant Leadership advises readers on how to evolve and implement them in our daily lives.
Empathy is the awareness of the feeling and emotions of other people. It allows individuals to understand what others are experiencing as if they were feeling it themselves. An article written by Justin Steinburg further explains the importance and understanding of the mans of empathizing by stating “While it might well be trying to ascertain what it is like to be another, one must begin by imagining what would be like for one to be in another’s circumstances, if one is to gain empathic knowledge, one must, at the very least, make compensatory adjustments for known distinctions between self and other”. Meaning empathizing with others may entitle understanding what it may be like being somebody else, it has to begin with putting one’s self in another person’s shoes. It’s impossible to truly understand another person’s life without experiencing it first-hand yourself, but it doesn’t hurt to try.
In the workplace leaders need to be approachable and available for the employees. In addition, leaders need to serve their employees. The role of a leader is to facilitate and provide tools for the employees in order for the employees to be successful (Kouzes, 2006). This is an area that I want to continue to work on.