Communication Processes Used Within My Organization

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Communication is important for the internal functioning of the organization and for interaction with the external environment. Communication is the transfer of information from a sender to a receiver, with the information being understood by the receiver. The communication process begins with the sender, who encodes an idea that is sent in oral, written, visual or some other form to the receiver. The receiver decodes the message and gains and understanding of what the sender wants to communicate. This in turn may result in some change or action. But the communication process may be interrupted by “noise”, which is anything that hinders communication. This assignment discusses communications within McDonald’s, where managers need to have information necessary for doing a good job. The information may not only flow downward or upward in the organization structure but also horizontally or diagonally.Written form communication but more information is communicated orally. Communication also occurs through gesture and facial expressions. Communication is hindered by barriers and breakdowns in the communication process. Recognizing these barriers and listening facilitate not only understanding but also managing.

The communication processes used within my organization.

The communication process involves the sender, the transmission of a message through a channel, and the receiver.

Sender of the message: communications begins with the sender, who has a thought or an idea, which is then encoded in a way that can be understood by both the sender and the receiver.

Use of a channel to transmit the message: the information is then transmitted over a channel that links the sender with the receiver. The message may be oral or writte...

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...r drawbacks. They are time consuming. But we use this form of communication for formal contacts.

Nonverbal communication: every time we verbally a message to someone, we also impart a nonverbal message. Nonverbal communication includes body movements, the intonations or emphasis we give to words, facial expressions, and the physical distance between the sender and the receiver. It can be argued that every movement has a meaning and no movement is accidental. For example, through body language we say,”help me, I’m lonely”, “leave me alone, I’m depressed” etc. we act out our state of being with non-verbal body language. We rub our noses for puzzlement. We clasp our arms to isolate ourselves or to protect ourselves. We shrug our shoulders for indifferences, wink one eye for intimacy tap our fingers for importance, and slap our forehead for forgetfulness.

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