Zappos As A Holacracy

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After researching the top 100 companies for class, Zappos.com popped up as one of the top places to work for in 2013. I found an article on Quartz’s website that could explain all the positive reviews about the company. “Zappos is Going Holacratic: No Job Titles, No Managers, No Hierarchy,” examines the company culture of Zappos, and why they are switching from a hierarchal, powerful organization to a holacratic organization (Groth, 2013). Traditionally, the majority of organizations are ordered in some type of hierarchy with communication running from the top to the bottom (Kokemuller). These organizations tend to struggle with power relationships, because there is so much distance between those in charge, and employees (Kokemuller). What Zappos has implemented is a holacracy. According to an article, “Holacracy: How it Works,” a holacracy is defined as, “a distributed authority system – a set of “rules of the game” that bake empowerment into the core of the organization. Unlike conventional top-down or progressive bottom-up approaches, it integrates the benefits of both without rel...

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