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Relationship between basic salary and motivation
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I was making a grande vanilla bean frappiccino while other customers were waiting in line to have their order taken. Business was slow that day, but heck, everyday at my job was a slow one. I would think to myself, Why the hell am I still working here? when this place gets no business at all. Of course, I work at Starbucks, not the ones that you see on the corner of the streets, but I worked at the one in Target.
At my Starbucks, we would have one person working each shift. We had three shifts per day, the opening shift, the midday, and the closing shift. With all my luck I got to either open the store, or close the store. I really didn’t like opening or closing, but I said to myself, money is money, and I can’t go wrong with making money. Another thing that bothered me about my job was the money. My starting salary was only $6.50 per hour, while other Starbucks salaries started at $8.00 an hour. I didn’t apply anywhere else, so I guess I was stuck with the job I had for now.
It was the first Monday of the week, and I had to open with my boss Tenesha. She was my boss at Starbucks, but had the same duties as everyone else that worked at Starbucks. On Mondays, we usually had a rush of customers, rushing to get a hot cup of coffee for the road to work, or just morning moms wanting our new brew of coffee for the week. But Tenesha had inventory that week, so I was stuck making coffee all day till Andrew, another employee came in around 1 p.m.
It was around 10:00 a.m., ju...
There were no head cashiers available or supervisors who knew anything about the front end. At that time I was the only cashier who had been there the longest, so I was asked to try and be head cashier for the day. I did, and I knew what I was getting myself into. I was handed a set of keys and I was in charge of the entire front end. This was a job I had never done or been trained to do, It started out fine, no one had any problems, Three hours passed, and I ran into my first problem.
smiling at the assistant and I was furious with her. I had been in a
Many people start his or her day with a cup of coffee. Coffee franchisees are growing around the world with coffee being one of the most popular drinks. A Colombia franchisee Juan Valdez is a growing franchisee in the United States specializing in coffee.
Today I have to wake up at 3:30 am in order to be at the factory by 4am. Then I found out that my mother had a cold over night and I have to look after her and do all the washing, cooking and cleaning. By the time I got to the factory it was 4:30. And when Mr. Bob sa...
I was called into admin with three managers sitting around. My department just passed the district walk-through a week before, the department was doing great, so I was curious to see what this meeting was about. My boss and bosses boss where sitting down, a lady from human resources was phone conferencing in. Defining moments in my life have helped shape my mindset. More so, it has allowed me to venture in a way to live my life with pure happiness and fulfillment. My defining moment was being let go of my job. I was completely devastated and felt like I was kicked sideways.
Howard Shultz and the senior management at Starbucks have to decide how to react to the opportunities that are being made available because of their rapid growth. The decision for a strategic growth plan has to be made in the near future. This will prove to be key for Starbucks reaching their long-term goal of becoming the most recognized and respected brand of coffee in the world.
It was about a ten minute car ride to where my mother and I would be working for the day. When we arrived we immediately set up the signs, so everyone would know that this was the voting place. My mom went inside the school to meet some of the other people who would be working at the school. Her job was to check off all the people who voted that day. This list would later be given to me so I could relay the information to headquarters. But while she was inside I was still setting up the signs outside. This would be the beginning of a long and frustrating day.
Millions of Americans these days depend on the glorious caffeine rich nectar provided to them daily by the local Starbucks chain store. With its humble roots firmly planted in Seattle, Washington, this little coffee shop has turned from a novel idea, into a veritable necessity for Americans on the go. The amazing success of Starbucks can be attributed, in part, to operational planning. Starbucks has become a well-known company for selling the highest quality coffee beans and best tasting coffee products. It was one of the first companies to realize that the real money to be made was in beverage retailing, not just coffee beans. Starbucks created a coffee for the coffee connoisseurs, and exhausted all resources to acquire only the highest quality of coffee beans. It was through operational planning that the management team behind Starbucks was able to be so wildly successful. By utilizing their strengths, and capitalizing on trends, as well as periodically evaluating weaknesses and threats, this little coffee house has become America?s most enjoyable place to get coffee.
Preliminary Starbucks – one of the fastest growing companies in the US and in the world - has built its position on the market by connecting with its customers, and creating a “third place” beside home and work, where people can relax and enjoy themselves. It was the motto of Starbucks’ owner Howard Schultz and, mostly thanks to his philosophy, the company has become the biggest coffee drink retailer in the world. However, within the new customer satisfaction report, there are shown some concerns, that the company has lost the connection with customers and it must be taken some steps to help Starbucks to go back on the right path regarding customer satisfaction. I will briefly summarize and examine issues facing Starbucks. Starting from there, I will pick the most important issue and study it from different positions.
McDonalds believe that good customer service is the responsibility of everybody in the company. Every employee has a part to play in providing with a service with best practise found anywhere in the trade.
Working hours from sun up till sundown without a break. The minutes felt like hours and the hours were never-ending. The days were draining, and felt like a world without an end. Hours passed and I would receive a habitual call by her stating she would be home later than expected. Without any choice, I was forced to stay and cancel any personal plans I had for the rest of the day. There was never a set time she would be home therefore it was a continuous waiting game. It varied from day to day, and the days got later and later. Working this job caused my personal life to drift away. I never had time for myself, family, or my friends. According to author Eric Schlosser also in his essay “ Behind the Counter” He emphasizes that, “ Managers try to make sure that each worker is employed less than 40 hours a week...avoiding any overtime payments “ (57). What this means is that they are overworking individuals up until the point where they will not be able to receive any type of benefits. Extended hours without any benefits left me with little or no personal time. Meanwhile daily feelings of being overworked caused me to believe I was being taken advantage
The worst experience I have had was working at Perkins. I began at Perkins as a hostess. They later trained me to be a server. Being a server was great at first, I was getting paid a lot more than I was as a hostess. Being behind the scenes on the server line was an adjustment but I would get put into situations by management that required me to have to work as a hostess again. This was a bit frustrating at times because I thought becoming
I was sitting at a cafeteria table one day eating my lunch, and the guy across from me reached over and pushed my food over the table landing in my lap and creating a mess I didn’t want to deal with at the time. Angry, ...
While I was in high school my friend and I decided to get a job for the summer. We applied at a local fast food restaurant and we were both hired. We started our training right away along with several other people this being a new restaurant. The manager was very nice and liked to have fun, which made this job actually enjoyable. Things were going good when we heard that the area manager was going to come to see how the new store was performing. The crew was introduced to John, Area Manager, who began coming on a daily basis. This is when the chaos began.