Workforce Diversity Case Study

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Introduction
Workforce diversity refers to the existence of individuals with different cultural, economic and social backgrounds within an organization (Claretha, 2014). In the modern world, there is increased level of diversity in the workforce due to increased level of awareness and socioeconomic interactions among people. Therefore, organizations have become multicultural places which require effective communication to ensure organizational success. That is, in the modern global community, the workplaces in various organizations have become more culturally diverse (Claretha, 2014). This has had serious impact on the personal and professional relationships among employees depending on the communication model that is established in an organization. In addition, due to the increased level of competitiveness in the business environment, organizations have been forced to establish suitable framework to effectively manage human diversity. This paper will analyze the concept of workforce diversity and organizational communication and determine its benefits and possible disadvantages in relation to business success.
Benefits
Organizations are forced to accept the concept of workforce diversity as …show more content…

Due to the existence of diversity, organizations need to use a communication process that promotes quality relationships among employees and the overall productivity. However, the type of communication model depends on the degree or type of diversity that exist in an organization. Therefore, the communication process must be inclusive to enhance the general perception and understanding of the existing business communication (Claretha, 2014). For example, some employees consider frequent departmental meetings and memos are time wasting and such perceptions can prevent effective communication especially in diverse

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