5. Internal “Wiki” service Boeing employs what is called the internal “Wiki” service (not actual Wikipedia). This functions similar to the real world Wikipedia except that it allows Boeing’s employees to input information in such a way that everyone in the team could see and also make changes accordingly, this feature functions similar to blogging. Thousands of people can see the information that’s been fed into the repository. There are several advantages to using this type of feature 1.Quick access to changes(everyone is notified of changes almost instantly) 2. Everyone in the team (almost thousands) can have access to it at the same time 3. Safety, whatever changes are made …show more content…
6. Communities of Practice Communities of practice is a common trend among companies to solve problems, identify Experts etc.
4. Why is Knowledge Management important to Boeing 4.1 To retain the expertise of employees who leave the company As discussed above retention of knowledge is crucial and critical for the same set of skills, expertise and experience to get passed on from one generation to another in a company for the company to survive and thrive in a new generation provided knowledge lost cannot be recouped since there is always an expenditure of time. This forces major companies like Boeing and Rolls Royce which has created a brand name for themselves to train their employees even as they are young and before they join the company for the actual jobs. 4.2 To share expertise, best practices and lessons learned across enterprise Sharing expertise, best practices and lessons learned can contribute to the company in a big way and improve the company’s brand name rather than dampen it. By doing so the mistakes done can be avoided in the future and turn it into
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6. Case Studies: 6.1 B-52 Boeing offers it’s customers some unique products, two of it’s passenger carriers being the Boeing -747 and Boeing 777 which are still in operation.
B-52 was Boeing’s strategic bomber designed for stealth purposes with eight engines on total, 4 on each wings.The B-52 has been in active service in USAF since 1955. The success story of the B-52 was completely due to the fact that Boeing has managed to produce clear records on knowledge management on it models which has proved to be more successful in recent years. The B-52 can carry upto 4 high grade nuclear weapons, 22 modern day car, 12 Rolls Royce Phantoms. If our assumption be that it was a design byproduct, we’re wrong, it’s due to efficient knowledge management that kept this massive flying machine in service for the past 50 years and still has an average life of 80 years which Boeing claims. The B-52 is fitted with IBM AP-101 computer used on the Space Shuttle which proves that it’s a byproduct of intense knowledge management abilities and not just design
The P-51A model was an instant hit with the British. The new aircraft could fly faster and farther than any...
The aircraft represented the first attempt to incorporate a relatively new technology in to a highly complex mechanical device. That task itself posed many problems which De Havilland engineers made great progress at solving, such as developing a system to keep the aircraft cabin at a stable pressure, integrating hydraulic controls, and constructing the fuselage so that it did not weigh too much but remained strong. Why exactly the design errors were not caught was primarily due to oversight. In several cases, notably the windows and the aluminum alloy, De Havilland engineers based their decisions on misleading data.
Organizations can be very successful on many different levels. The quality of a product can help build the reputation of a company. Customer service is also important for any company. The knowledge of employees of the products being sold is also important. Different decision support system become an asset to a company and can define the performance of the company. A knowledge management system can be defined as a tool that is used to manage the knowledge for a given business that obtains information. Most employees’ have a skill set of knowledge that can be used to help train others. The knowledge management system can capture the knowledge of its employees with that knowledge. Using artificial intelligence, such as a knowledge management system can help an organization become a success if it used correctly.
Boeing has looked at everything from the design of the anti-collision lights, to the reduction of small gaps in the airfoil. This has created an aircraft that is extremely aerodynamic and efficient at any task it performs. The 737 was originally created on May 11, 1964, however it wasn’t until November 9, 1964 that production was officially approved. On February 19th 1965 Lufthansa placed its first order for the 737-100, and on the 9th of April 1967 the 737 flew for the first time. In 1970, Boeing had less than 35 orders for the 737 and considered canceling the program.
The commercial aviation industry has been a booming industry since the first airlines were established, and in today’s world of growing demand for air travel, Airbus is looking to gain market share of the VLA, or Very Large Aircraft, market. Airbus’ main opponent in terms of the manufacture and sale of jet aircraft has been Boeing, with its importance to the U.S. economy over the past 50 years in supplying the military with defense aircraft, commercial airlines with aviation aircraft, and even NASA with space shuttles. Until now, the start of the 21st century, Airbus has not been able to produce a product to compete with Boeing’s 747 in the VLA market; Boeing has held monopoly in VLA market in terms of its 747-xxx airplanes. In order to attain greater market share in commercial aviation, Airbus, reputed for innovative design and technology, began exploring the possibility of creating a jumbo jet in 1990. Now, 10 years later, Airbus has developed and finalized the basic design of their first VLA air plane: the A3XX.
The idea comes from a flat organizational structure, from a variety of sources than companies with many layers of management. By providing everyone with equal voice transmitting new ideas and feedback to the policy of the company operating the process, products, services, business models, may lead to successful competitive companies finding new ideas I can.
Many have said we moving from a post of industrial to knowledge based economy (Drucker, 1993). To be profitable, successful and be ahead of competitors it is critical for a business to look past is physical assets and recognise the value of knowledge and strive for better ways of managing this asset. Today, knowledge management is recognised as one of the key drivers of how organisations do business, develop new product, process and measure their return of investment. Knowledge has a significant impact in the success of an organisation, a survey conducted by Covin et al (1997) shows evidence that companies on top of Fortune 500 list are ones already practicing knowledge management.
Knowledge management incorporates ideas and processes from many different sources and technologies a wide variety of...
Encourage the involvement of people at all levels and help people to use and develop their abilities for the companies benefit.
It provides the employees with the training and education that will help them learn and update their skills that are required for the job (Clegg et al. 2016, p. 171). Training and development improves the efficiency of the staff, which will increase their production, and has a positive impact on the organization (Umamaheswari & Krishnan 2016). AAT has employed numerous staff members that at the time of the selection process, may have shown glimpses of hope, but have not responded to efforts made by the company to develop their skills (Straver 2017). Robert, the finance worker at AAT, has a hard time showing and explaining what exactly he is doing for the company (Straver 2017). Considering all the time that he has spent with the company, those skills should be developed by now and Robert should be able to explain to other employees what he is doing and how to do it. Likewise, Julia has had numerous meetings with Alex to help develop her basic computer and personal skills, but has not shown significant improvement (Straver
This approach in the project was taken to reduce the manufacturing and assembly costs and development time but in reality this same decision from the management pushed the project more than three years behind schedule incurring billions of dollars expenses which was more than twice the allocated budget. It was challenging for Boeing to complete the project within allocated budget and time frame. The situation would be different if the corporation had kept the key technologies within the organization rather than outsourcing them as even with good technology, outsourcing possesses major risks in assembling the airplane because the components might not fit together. But these decisions were taken against the advice of a Boeing aerospace engineer Dr. L. J. Hart-Smith who knew these potential problems and presented them in a brilliant paper at a conference back in
This has increase personal growth and at the same enabled employees to deliver efficiently in their operational area. (Chafkin, 2009) It is also expected that employees are also able to pass on the knowledge to new staff or their colleagues. For example, new hires are required to participate in intensive one-month training program followed series of mentorship program. Old employees are required to sign a bond to stay with the organisation and utilised skill gained, whenever they are supported by the organisation to pursue further studies in their line of work.
Over the recent years, we have been exposed to the importance of knowledge management. Generally, knowledge management can be defined as the process that involved identifying, capturing, evaluating, distributing, and effectively sharing and using knowledge (Koenig, 2012). It played a significant role in many organizations. Sandhawalia and Dalcher (2011) support by stating that many organizations realize that the effective use of knowledge assets and resources giving them the ability to innovate and respond to fast changing customer expectations as well as help support a range of critical operational and innovative activities.
..., A., (2007). Workplace Innovation: Enterprise of the Future - From the knowledge worker to the knowledge economy - Six billion minds co-creating the future, VINE: The journal of information and knowledge management systems, 37(1), 7-13, Emerald Group Publishing Limited, doi: 10.1108/03055720710741963
Some companies may disagree that guide that developed knowledge management is to replace because it may decline revenues. Many others may feel that knowledge management is just a another system the comes from earlier information and data management methods. To the companies knowledge management is like any other system it has great value, is both old and new, and it’s a mixture of new ideas with ideas that everyone has known of before. The idea of advisor looks for cost-effective new focus to replace an expiring one has some credibility; the fact is that knowledge management is not just a mentor development but a response to real social and economic trends. The three practices that have bring the most satisfied and energy to knowledge management are information management, the excellence movement, and the human issue and human capital movement. Information management developed during the earlier age and is usually understood as a separation of the larger information technology and information in the business world. Information management is a body of consideration and cases that focus on how information manages it. Information management is independent of the technologies that influence it. It