Knowledge Management Strategic Master Plan in Malaysia

1623 Words4 Pages
bulb-icon

Recommended: Importance of knowledge management and its importance to organization

INTRODUCTION

In the new era millennium with the explosion of digital connectivity Malaysian government is using ICT application by launching the Knowledge Management Strategic Master Plan aiming in transform Malaysia to increase productivity, improve accountability, enhance transparency and facilitate public sector. Improved knowledge management is essential to governmental agencies at the national, regional or local rivals, because governmental organizations are basically knowledge-based organizations. Knowledge Management has also become one of the initiatives and trends in public sector from primarily developing countries (Syed Omar Sharifuddin and Fytton Rowland, 2004).

Similar view has been expressed by Hafizi Muhamad Ali and Nor Hayati Ahmad (2006) based upon their research describe knowledge management is now becoming an undeniably important component in an organization’s intangible asset. Therefore, based on the authors of their articles, Knowledge Management shall be implementing as it does bring lots of benefit for the Malaysia Public Sector Environment in order to increase productivity, improve accountability and enhance transparency.

DEFINING KNOWLEDGE AND KNOWLEDGE MANAGEMENT

Abdullah (2009) gives an explanation for knowledge as fluid mix of framed between experience, values, contextual information, expert insight and grounded intuition in order to provide an environment and framework for evaluating and incorporating new experiences and information. This study addresses that KM applied in the minds of knowledge management in the simplest terms it means exactly that management of knowledge.

Knowledge management incorporates ideas and processes from many different sources and technologies a wide variety of...

... middle of paper ...

...red, and retained. Using structured organizational assessment processes offers public sector organizations an opportunity to examine and improve their operations and to create a workplace culture and climate that facilitates excellence. It challenges employees at all levels to focus on the mission and goals of the agency and to identify ways of working together as an organization rather than as individual processes and programs in order to provide the best possible services to constituents. A part of an organizations culture can provide the critical feedback that not only enables higher levels of performance but that also engages the workforce in a way that uses their knowledge and abilities in accomplishing the mission. The responsibility of agency leaders is to introduce, support, and sustain assessment. At its most fundamental, assessment is not just a process.

Show More
Related

  • Nintendo’s Innovative Resource Strategy

    2236 Words  | 5 Pages

    Hansen M., Nohria N., and Tierney T. (1999), “What’s your Strategy for Managing Knowledge?,” Harvard Business Review (March 1999), 106–16.

    Read More

  • Carsharing Case Study

    1614 Words  | 4 Pages

    Decision making can be defined as an identification process and problem resolution (Draft, 1986). Researchers present three common main phases of the decision making process: the intelligence phase, the conception phase, and the selection phase (Adam, 2012). To understand the relationship of knowledge management to each of these phases, it is firstly important to have a look at three different knowledge management strategies (KMS). These are the Personalization KMS, the Socialization KMS, and the Technological KMS. The Personalization KMS is designed for the emergence of knowledge where the knowledge is closely tied to the individual who developed it (Hansen et al., 1999). The Socialization KMS combines both Technological and Personalization KMS and is designed to exchange and to pool knowledge. Finally, the Technological KMS is designed for

    Read More

  • Walmart Performance Assessment

    1568 Words  | 4 Pages

    There is an array of key components and factors involved in making an organization a successful business. One of those elements consists on evaluating employee’s performance; this sole component is critical in determining how effective is the organization’s productivity and which are the necessary steps to ensure proper functioning. “The performance appraisal may be one of the few times during the year where an employee and the reviewer, typically the employee's supervisor, can sit down and have a lengthy face-to-face discussion about all aspects of the job” (Joseph, 2016). Employees’ performance assessment serves as an instrument to gather important information as to which areas of the job description are being performed according to standards

    Read More

  • T. D. Wilson's Use Of Knowledge Management

    819 Words  | 2 Pages

    T.D. Wilson (2002) makes a point of identifying several sources of articles, references and course syllabi with varying takes on knowledge management within organizations. Wilson is convinced that organizations misuse the terminology “knowledge management” and that their activities are more concerned with managing information than with the management of knowledge (Wilson, 2002). Wilson defines knowledge as involving “the mental processes of comprehension” or, as “what we know” and information as the expression of what we know and can convey through messages (Wilson, 2002). By researching the use of the “knowledge management” Wilson conveys that the terms knowledge and information are used interchangeably, which results in an inaccurate application

    Read More

  • Google's Knowledge Management

    2447 Words  | 5 Pages

    Introduction With today’s rate of development in technology, there has also been an immense increase in global information sharing. Innovations in technology and design seem to be emerging in the market almost every month. One of the key aspects of any business is to gather, organize and efficiently apply this information. According to Antonic (2005), economic assets are fast becoming of secondary importance in the market as companies ascribe more importance to intellectual capital. With the right application of knowledge management methods, companies can achieve a competitive advantage by managing the immense amount of information available (Balanced Scorecard Institute, 2002).

    Read More

  • Importance Of Biases In Performance Appraisal

    900 Words  | 2 Pages

    Performance appraisal is perceived by most as a tool to reward or penalize employees for their good or bad work respectively by the end of a year. This notion is a challenge in itself to deal with. The whole exercise becomes dull for both supervisors and their subordinates and they tend to look at it as an additional responsibility which they have to finish. In the end, there is little or no value addition for either the employee or the organization. There are, however, better ways of looking at and conducting performance appraisals. It can give much needed feedback to both performers and laggards to improve upon and if done properly can even boost their motivation. More importantly, they provide a chance to employees to have a say in their goal setting and thus aligning it with the departmental and organizational goals. Also, the process itself has a value in team making.

    Read More

  • Annotated Bibliography To Knowledge Management

    844 Words  | 2 Pages

    Pasher, E., & Ronen, T. (2011). The complete guide to knowledge management: A strategic plan to leverage your company 's intellectual capital. Hoboken, N.J: John Wiley & Sons.

    Read More

  • Knowledge Management and Instructional Technology

    1424 Words  | 3 Pages

    Mudge, A. (1999, April-May). Knowledge Management: Do we know that we know? Communication World, (16)5, Retrieved on September 17, 1999 from EBSCO Business Search: http://mariner.galileo.gsu.edu

    Read More

  • Healthcare Knowledge Management Framework

    986 Words  | 2 Pages

    Figure 5. Source: Minds on Fire by John Seely Brown[16] 7. PROPOSED KNOWLEDGE MANAGEMENT CONCEPTUAL FRAME-WORK This section describes a proposed integrated knowledge management framework (Figure 4) based on Wang Qifeng et al. Knowledge Manage-ment for Manufacturing Process.

    Read More

  • The Importance Of Performance Evaluation

    896 Words  | 2 Pages

    There are several reasons organizations initiate performance evaluations, however the standard purpose for performance evaluations is to discuss performance expectations; not only from the employers perspective but to engage in a formal collaboration where the employee and the manager are both able to provide feedback in a formal discourse. There are many different processes an organization should follow when developing its performance evaluation tool; in addition essential characteristics that must accompany an effective performance appraisal process. I will discuss in detail the intent of a performance evaluation, the process an organization should follow in using its performance evaluation tool, along with the characteristics of an effective

    Read More

  • The Importance of Performance Appraisals

    1400 Words  | 3 Pages

    ...organizational annual pay and grading reviews, Performance appraisals generally review each individual's performance against objectives and standards for the trading year, agreed at the previous appraisal meeting. Performance appraisals are also essential for career and succession planning - for individuals, crucial jobs, and for the organization as a whole. Performance appraisals are important for staff motivation, attitude and behavior development, communicating and aligning individual and organizational aims, and fostering positive relationships between management and staff. Performance appraisals provide a formal, recorded, regular review of an individual's performance, and a plan for future development.

    Read More

  • Barriers To Knowledge Management Essay

    793 Words  | 2 Pages

    (106) 'Knowledge management means using the ideas and experience of employees, customers and suppliers to improve the organisation’s performance. ' (5) Knowledge management (KM) is best when 'it is in alignment with organizational culture, structure and strategy ' (5). For this reason, the aim of this briefing document is to advise Santander on solutions to potential KM barriers employees may face by discussing three key barriers- culture, technology and leadership.

    Read More

  • knowledge transfer

    551 Words  | 2 Pages

    In his view, pure transmission of knowledge from the source to the recipient has no useful value if the recipient does not use the new knowledge. The key element in knowledge transfer is not the underlying knowledge, but rather the extent to which the receiver acquires potentially useful knowledge and utilizes this knowledge in own operations. It is necessary to consider cognitive processes, as the individuals engage in KS, both the sender and the receiver will cognitively process the exchange within the broader strategy, structure, and culture of their organization to help them find meaning. (Lecture 8)

    Read More

  • Knowledge Retention In Knowledge Management

    730 Words  | 2 Pages

    Knowledge retention is an important part of knowledge management. According to Daniel Alpert at the University of Oklahoma, knowledge retention strategies improve innovation, organizational growth, efficiency, employee development, and competitive advantage. At the UNESCO meeting on High Level Group of Visionaries on Knowledge Acquisition and Sharing, which met in June 2007, they stressed the need for improved knowledge acquisition models and strategies (Liebowitz, 2009). He also mention the key reason for performing knowledge retention is to grow the institutional memory of the organization. In this manner, employees can learn from past successes and failures to ensure positive results. Learning from others could help avoid going down the wrong paths or reinventing the wheel.

    Read More

  • Advantage Of Knowledge Management

    876 Words  | 2 Pages

    KS is the most influential factors comparable to other knowledge related behaviors. KS is so important in academia that, knowledge creation, integration and other related issues are directly influenced by it. Tsai14 contented that; KS should be identified as an important premise condition of knowledge creation. Issues concerning individual factors, behavioral conditions, KS performance and organizational routines came into the recent researches done by various

    Read More

More about Knowledge Management Strategic Master Plan in Malaysia

Open Document