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Knowledge management example in healthcare
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Figure 5. Source: Minds on Fire by John Seely Brown[16]
7. PROPOSED KNOWLEDGE MANAGEMENT CONCEPTUAL FRAME-WORK This section describes a proposed integrated knowledge management framework (Figure 4) based on Wang Qifeng et al. Knowledge Manage-ment for Manufacturing Process. The proposed framework composed of healthcare knowledge lifecycle layer, healthcare business layer, healthcare process layer, and the strategic performance meas-urement layer will form the mainline of the integrat-ed Knowledge Management [10, 11]
Healthcare business layer can be classified accord-ing to the healthcare process and information system supporting the operation of healthcare process, such as the electronic patient records, lab information systems, hospital
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Healthcare Knowledge Management operation mode based on knowledge lifecycle Clinical pathway guidelines, decision support tools and the social network tools etc. Most of the health care knowledge is from the operation in healthcare business layer and the deep analysis and mining on the healthcare data, on the other hand, such healthcare knowledge are used in the specific busi-ness context to support the problem solving and knowledge innovation for healthcare process[11]
The healthcare business layer can be effectively in-tegrated in the healthcare process knowledge man-agement operation layer based on knowledge lifecy-cle, and multiple healthcare management ap-proaches, platforms and technologies which are used to discover, store, apply and evaluate knowledge for Healthcare process in this layer to realize the knowledge management in healthcare
process and improve the healthcare ability and in-novation abilities in healthcare process.
1. Knowledge discovery and acquisition stage: Healthcare being a knowledge intensive organiza-tion with complexity of information and healthcare process, such as the variety of knowledge
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The second stage: Knowledge is gathered from inner and outer environment of the healthcare enter-prises, and tacit knowledge from various healthcare practitioners group is gathered. The original knowledge which is different in data structure and representation; need to be organized and classified, tag specific information which are important for bet-ter organize and manage the knowledge and conven-iently use it in future. The healthcare knowledge can be classified as document knowledge, Patient knowledge, Clinical guidelines, healthcare business process knowledge, or on various classification models which can be devised according to the spe-cialties and the context of use etc. Finally, use dif-ferent ways to store the knowledge considering its characteristics using the best way to store the knowledge using relational DBMS or file system
Case 1 -- You work in a busy multi-specialty clinic with a high patient volume. The physicians enter the type of code that will yield the greatest reimbursement. You suspect the codes are not accurate.
There are a variety of health settings that provide patient health services. With the use of health services there has to be some type of health information exchange or system that will enable users to exchange data. Today there are networks that do this. Some of these networks are Community health information network (CHIN), Regional health information network (RHINO), National Health Information Network (NHIN) and Health Information technology for economic and clinical health act (HITECH Act). The purpose of this paper is to identify these networks, discuss the relationship among each other and lastly, explain their relationship to formation of a patient-centered management system and electronic health records (EHRs).
Pompiliu, M., & Ioana, C., (2008). Knowledge Management Architecture – Principles and Tendencies, Informatica Economică, 4(48), 65-68,
Health informatics is best described as the point where information science, medicine, and healthcare all meet. It encompasses the resources, devices, and methods required to optimize the acquisition, storage, retrieval, and the use of information in health and biomedicine. Health informatics incorporates tools such as: computers (hardware and softwar...
Health care information system (HCIS) is an arrangement of information (data), processes, people, and information technology that interact to collect, process, store, and provide as output the information needed to support the health care organization (Wager, Lee, Glaser, 2013, p. 105). Having ready access to timely, complete, accurate, legible, and relevant information is critical to health care organizations, providers, and the patients they serve (Wagerm Lee, & Glaser, 2013). In the health care industry, the quality of care is one of the most important objectives for most health care organizations. The growing developments in health information technology have a great impact on the delivery of health care and have changed the systems used to record and share information. It has the potential to improve the quality of care if it is appropriately used. Health care organizations routinely apply computers and other technologies to record and transfer health information such as diagnoses, prescriptions, and insurance information.
...nce an incident that may not be seen as such by staff working in the same environment but, if the staffs have frequently witness that the same incident occur; they may stop reporting the incident. However, database application system can save charting time which could be utilized to provide care to residents. Administration function like medical records, risk assessments, daily reports and coding requires documentations from the service users` electronic medical record database to enhance the EHR, which link the EHR data with databases containing standardized assessment information from external healthcare systems. If the database is not similar as to what other healthcare systems use, it is impossible to share information from EHR database with other clinical application systems.
Learning Experience Journal Entry – Director of Health Information Management and the Supervisor of Medical Records Coder
Health information management involves the practice of maintaining and taking care of health records in hospitals, health insurance companies and other health institutions, by the use of electronic means (McWay 176). Storage of medical information is carried out by health information management and HIT professionals using information systems that suit the needs of these institutions. This paper answers four major questions concerning health information systems.
The present environments for healthcare organizations contain many forces demanding unprecedented levels of change. These forces include changing demographics, increased customer outlook, increased competition, and strengthen governmental pressure. Meeting these challenges will require healthcare organizations to go through fundamental changes and to continuously inquire about new behavior to produce future value. Healthcare is an information-intensive process. Pressures for management in information technology are increasing as healthcare organizations feature to lower costs, improve quality, and increase access to care. Healthcare organizations have developed better and more complex. Information technology must keep up with the dual effects of organizational complication and continuous progress in medical technology. The literature review will discuss how health care organizations can provide effective care by the intellectual use of information.
Our clinical knowledge is expanding. The researcher has first proposed the concept of electronic health record (EHR) to gather and analyze every clinical outcome. By late 1990s computer-based patient record (CPR) replaced with the term EHR (Wager et al., 2009). The process of implementing EHR occurs over a number of years. An electronic record of health-related information on individual conforms interoperability standards can create, manage and consult with the authorized health professionals (Wager et al., 2009). This information technology system electronically gather and store patient data, and supply that information as needed to the healthcare professionals, as well as a caregiver can also access, edit or input new information; this system function as a decision support tools to the health professionals. Every healthcare organization is increasingly aware of the importance of adopting EHR to improve the patient satisfaction, safety, and lowering the medical costs.
Healthcare is changing daily and with technology these changes are occurring faster. Health informatics is one of these changes. It combines healthcare, information technology and business. This technology makes it easier for healthcare personnel to access client information and for clients to manage their healthcare.
In this article author showed two ways of ANT-informed approach to deal with executing Information technology in health care settings which are useful conceptually and practically. The conceptual value of approach was through Fluidity of Reality which gave a well-defined picture of various actors and their relationships with other actors. This concept was very well explained by taking a health reform in New Zealand as an example and the role of Actors in that organization ( i.e., Managers, Doctors, Nurses etc.,) , shifting of roles depending on their position over time. The similar sort of shift was observed on EHR introduction as a part of NPfIT programme as a macro perspective. In micro perspective ANT helps in the way how new systems were interlinked in establishing a network of EHR system that helps to overcome the barriers that usually exist in integrating the new technology.
Every country in the world will need the information about the health care so in five years this profession n health information management will have a good opportunity because this sector will need some people to work in this field. How to become of a health information management
Systematic Conglomerate Sdn. Bhd. (2013, June). Malaysia Hospital Information System: MYHIS. Retrieved from Malaysia Hospital Information System: http://www.sc.net.my/v2/sc/downloads/myhis_pamplet.pdf
It is pertinent to note that ICT gives room for technological convergence in that various communication channels or platforms are integrated in it. This has opened the way for health enlightenment in various forms such as podcasts, short videos, blogs and so on. The limitless coverage of the internet allows these enlightenment efforts to be accessed all over the world enhancing global health. The information system of any health center will not function effectively without Information and Communication Technology (ICT). In other words, ICT is the backbone of the current information system. Information can be transmitted within a couple of no time. The array of purveyor of information under ICT is extremely vast and this technology helps doctors, hospitals, the general public and all other medical care providers. It is pertinent to note that Pharmaceutical industry is the industry that enjoys the biggest benefits of ICT. All the medical data available helps in assessing the medical requirements, makes them aware of similar research being carried out in different parts of the world and in letting the world know about their developments Consequently, the advent of ICT has made