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Emerging issues and challenges for human resource managers
Organizational change and stress
Organizational change and stress
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In the past HR job responsibilities consisted of a basic role of dealing with employees and administrative assignments. For example, human resource managers primarily concentrated on calculating personal and sick days of workers and payroll. However, times have changed many HR specialists have various roles to perform and departments to operate. Usually, these individuals must balance their enthusiasm for the workforce as well as the organization who is their employer. Correctional agencies are concerned about employee job satisfaction and its effect on job turnover and burnout (Slate, Vogel, & Johnson, 2002). Stress and job dissatisfaction have been linked to a variety of negative consequences, including poor job performance, mental and physical …show more content…
There are various reasons why employees tend to resist change. According to the author, this resistance can come about from “self-interest, low tolerance for change, differing assessments for the need of change, lack of understanding or trust in management” (Baack, 2012, Chapter 10.4). No matter the reason for the resistance an HR supervisor can assist in facilitating change by executing specific task. For example, opening the channels of communication or executing store meetings can alleviate the fear and uncertainty of workers by providing the motives for the …show more content…
Those challenges consist of compensation for employees and the increasingly aging workforce. This aging workforce presents a significant challenge to HR professionals in the form of workers’ knowledge. As these older professionals retire, the experience they possess exits with them creating a knowledge gap. This situation raises the question of how to transfer the knowledge from veterans to newcomers.
According to Calo (2008), HR professionals should develop and implement policies and practices that encourage the transfer of knowledge within the organization. This means the organization could offer special incentives or rewards to veterans to keep working in order to share their knowledge. In addition, HR managers must have talented candidates in place ready and willing to receive their guidance. Lastly, the next future challenge of human resources is payment for employees. This is a challenge for HR because compensation can mean the difference in recruitment, retention, and motivation of individuals. In the area of recruitment HR specialist must put together a compensation package that will attract top talent to the
Mariana, P., Daniela, B., & Nadina, R. (2013). Forces that enhance or reduce employee resistance to change. Annals of The University Of Oradea, Economic Science Series, 22(1), 1606-1612.
Ulrich, D., Younger, J., and Brockbank, W. 2008. “The twenty-first century HR organization.” Human Resource Management, 47, pp.829-850.
Waters, J.E. (1999). The impact of work resources on job stress among correctional treatment staff. Journal of Addictions & Offender Counseling, 20(1), 26-34.
Organizations’ other resources can be hired, retained and discarded at any time but human resources needs special treatment. It needs to be carefully hired, deserve an extra effort to retain it and requires training & development to upgrade and improve its capabilities. Other resources depreciate with the passage of time but when the human resource gains more and more experience, it becomes more beneficial for the organizations. These characteristics have brought human resources to be the central element for the success of an organization. (Mohammed, Bhatti, Jariko, and Zehri, 2013, pg. 129, para. 2)
... factors previously mentioned like a correctional officer’s job satisfaction and staff burnout play a big role on the officer’s professionalism and proficiency in his or her job.
...is natural but how a manager manages the resistance will determine how successful he or she is. Change cannot be successful, unless there is support for the change. Most leaders can manage the actual change in an organization. A good leader does not just plan and act on the change plans, but listens and guides, his or her employees through the process. Managing the people through the change is the most difficult part.
Prevention of resistance is most effective when implementing change. Preventing the weight of inertia in a workplace allows the change to happen in a timely manner with minimal problems. As Lee (2004) emphasizes, leaders have the ability to effect change and performance. If someone is accountable for outcomes and poor habits, outcomes will improve. The manager must show a caring attitude over the process of change and welcome any positive innovation. This caring attitude will become contagious to the employees working under him and become a priority to them as well. Approaching the change in an accepting, open-minded manner can decrease the vulnerability and frustration associated with change. How the change is presented can make the biggest difference in the outcome of the change. The manager must show that blaming will be avoided at all costs. One will only ask why, not who, to avoid the feeling of belittlement. This can allow employees to become comfortable with voicing their opinions and mistakes, which can allow an even greater range of improvement. The manager must also encourage...
Managing resistance starts with dialogue that engages and reveals the underlying reasons for resistance (A. Gilley, J. Gilley, & Godek, & 2009). Resistance to change is a complex issue and managers and leaders need to take the time to understand why and where the resistance is coming from if they have any chance of being successful. There are numerous reasons why an employee might be resisting the change and there are lots of approaches to address resistance, but without understanding why there is resistance, leaders are unprepared to deal with the issue. Therefore, leaders need to make the time to involve employees in the process, understand and respect their concerns, and work towards clear and focused goals.
Knouse, S. B. (2005). The Future of Human Resource Management: 64 Leaders Explore the Critical HR Issues of Today and Tomorrow. 58(4), 1089-1092.
Toribio, C. T., & Hernandez, R. G. (2011). Coping with resistance to change in organizations (Unpublished masters thesis). Linnaeus University, Sweden. Retrieved from http://lnu.diva-portal.org/smash/record.jsf?pid=diva2:425506
Individuals go through a reaction process when they are personally confronted with major organizational change (Kyle, 1993; Jacobs, 1995; Bovey & Hede, 2001). Within this process there are four phases that it consists of: initial denial, resistance, gradual exploration, and eventual commitment (Scott & Jaffe, 1988; Bovey & Hede, 2001). Resistance to change is the initial area to focus on. The issues of organizational change and resistance to change have received a lot of attention over the past decade (Macri, Tagliaventi & Bertolotti, 2002). The perceptions of individuals play a fu...
With the 21st century in motion human resource management will face some of the old struggles and HR will be forced to face many new challenges. The main objective of HR is to recruit, retain, train, retrain and keep workers satisfied. Indeed, these responsibilities can be challenging in the 21st century, especially with changing roles, a multi-generational workforce, and globalization.
Human Resource Management (HRM) is fundamentally another name for personnel management. It is the process of making sure the employees are as creative as they can be. HRM is a way of grouping the range of activities associated with managing people that are variously categorised under employee relations, industrial/labour relations, personnel management and organisational behaviour. Many academic departments where research and teaching in all these areas take place have adopted the title department of human resources management. HRM is a coordinated approach to managing people that seeks to integrate the various personnel activates so that they are compatible with each other. Therefore the key areas of employee resourcing, employee development, employee reward and employee involvement are considered to be interrelated. Policy-making and procedures in one of these areas will have an impact on other areas, therefore human resources management is an approach that takes a holistic view and considers how various areas can be integrated.
Whether an organization consists of five or 25,000 employees, human resources management is vital to the success of the organization. HR is important to all managers because it provides managers with the resources – the employees – necessary to produce the work for the managers and the organization. Beyond this role, HR is capable of becoming a strong strategic partner when it comes to “establishing the overall direction and objectives of key areas of human resource management in order to ensure that they not only are consistent with but also support the achievement of business goals.” (Massey, 1994, p. 27)
Organizations are working hard in today’s world of business, not only to remain competitive, but also to focus on stability and structure. Employees are the backbone of an organization. It is becoming more important to offer quality HRM programs to staff, in order to support the retention of trained and experienced staff. Employees have always been concerned with salary however, there is a new focus emerging that looks at compensation as a whole entity. Monetary wages are now just as important as other benefits such as paid time off, medical and dental offerings and retirement. This paper will discuss the importance of the total compensation program which includes many aspects, not just salary. Attention must be paid to equal pay, pay