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Short eassy on workplace violence
Workplace violence
Short eassy on workplace violence
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First let’s discuss and examine the phrase “Hostile Environment. Incivility and Violence in the Healthcare Workplace.” An area such as: work, school, public places, and other location that can experiences any hostile behavior can be considered a hostile environment. If someone in a location witness, adequate severe stress that interruptus another person ability to complete or work in guards to other subject is considered a hostile environment (Kavaler, Alexander, 2014). Next, is the incivility, to be considered a conflict, disrespect and tension that is created by others impertinences. Incivility can be classified into three different categories ‘client, secondary, corporate. This can be redeemed as an absent of respect and hostility towards
Khadjehturian, R. E. (2012). Stopping the Culture of Workplace Incivility in Nursing. Clinical Journal Of Oncology Nursing, 16(6), 638-639. doi:10.1188/12.CJON.638-639
Incivility is prevalent in the healthcare setting and is a broad term used to describe any negative discourteous manner all the way up to more serious bullying and violent behaviors. If these behaviors go unregulated, then there is the likelihood that low-intensity negative attitudes can turn into aggressive behaviors (Laschinger, Wong, Cummings, & Grau, 2014, p. 6). Consequently, there are serious repercussions which affect the persons involved, directly and indirectly, the work environment within the healthcare organization, and the nursing profession. These repercussions can range from poor work performance to staff retention issues. Therefore, this paper will address the issue of incivility, how it
Lateral Violence in Nursing Lateral violence is an act of aggression that occurs among nurses (Becher & Visovsky, 2012), many nurses are exposed to incidents of lateral violence two or more times weekly (Ceravolo, Schwartz, Foltz-Ramos, & Castner, 2012) (American Association of Nurse Anesthetists, 2014). Lateral violence which is also called bullying, incivility, disruptive behaviors and horizontal violence may be covert or overt acts of verbal or nonverbal aggressions (American Nurses Association, 2011). Lateral violence may be verbal, physical or psychological in nature (Blair, 2013). Victims of lateral violence may have profound psychological effects including fatigue, insomnia, stress, depression, shame, guilt, isolations, substance abuse,
Now a days, in the healthcare field the nurses are known to prevent, promote and improve the health and abilities of patients, families and communities. It is very heartbreaking to hear that in this honorable profession exists violence, bullying which is among not only nurses but also other healthcare professionals. According to the article, Reducing Violence Against Nurses: The Violence Prevention Community Meeting, violence is defined as any verbal or physical behavior resulting in, or intended to result in, physical or physiological injury, pain, or harm. In the healthcare field the term that is used when there is violence between coworkers is called horizontal violence. This is a term that is continued to be used but some hospitals have replaced it with the terms bullying or lateral violence. Horizontal violence is violence between nurses and it explains the behavior nurses have toward their coworkers and other healthcare professionals. This type of violence interferes with working together as a team and communicating between coworkers, which are things that are needed to promote and care for others.
Wilson, B. L., Diedrich, A., Phelps, C. L., & Choi, M. (2011). Bullies at work the impact of horizontal hostility in the hospital setting and intent to leave. The Journal of Nursing Admistration, 41, 453-457. doi:10.1097/NNA.0b013e3182346e90
Nurses are caring by nature. Nurses care for family members while at home, community members who may be neighbors, church members or friends from school and sports with children in common; however, nurses are known to display uncaring attitudes towards each other. When nurses are discourteous and disrespectful towards one another this may be known as workplace incivility. Incivility is defined by Merriam-Webster as, “the quality of state of being uncivil and a rude or discourteous act” (n.d.). Alexander (2017) related incivility to the events of the 2016 United States election as “rude and impolite behaviors that may be manifested when people feel fear or mistrust” (p. 79). Healthcare is subject to the same negative influence through communication between healthcare providers, educators and patients.
According to (Abdollahzadeh, 2016), the issue of incivility in nursing can be defined as “low intensity” deviant behavior with the intent to harm the target. Nurses are subjected to incivility at a higher rate than other job fields, and this concern is one that has an impact on the mental health and well-being of nurses and can lead to a reduction in job satisfaction and employee recruitment and retention
McNamara, S. A. (2012). Incivility in nursing: unsafe nurse, unsafe patients. AORN Journal, 95(4), 535-540. doi:10.1016/j.aorn.2012.01.020
Assaults in the healthcare setting are recognized as a growing problem. In considering the violence and aggression in mental health units, the larger issue of violence and aggression in mainstream culture must not be ignored. It has been observed that physical attack in a mental health unit setting appear to be happening more frequently while the attacks include patient-to patient and patient-to-staff aggressive behavior. Most commonly, reporting of aggressive behavior toward healthcare staff is noted; however, it cannot be completely explained by patient characteristics or staff member behaviors (Foster, Bowers, & Nijman, 2006). To improve patient control of aggression and violence, an organization must better define the management and reporting of this behavior, identify appropriate management programs and training, and evaluate the frequency and precipitants.
Therefore, this position statement is relevant because these abuses can be seen in day-to-day healthcare environment. The effects of violence in nursing can be harmful to the proper function within a workplace. It can be damaging to the nursing profession and patient care. According to (Johnston et al., 2010, p.36), workplace violence is “spreading like a ‘superbug.’” Studies have shown, that lateral violence, nurse-on-nurse, has been one of the highest incidence of violence within the workplace. Also, statistics have shown that lateral violence has one of the most emotional impacts on an individual. This will be further discussed below. For these reasons, it is important for healthcare workers to validate the detrimental effects violence can have in the workplace, and be prepared to combat and prevent workplace violence.
Incivility is a growing epidemic in healthcare and can be defined as, “Uncivil behavior characterized by rude, disrespectful, blaming, and intimidating” (Kerber, 2015). Incivility can be classified as violence in the workplace and includes: nonverbal
Workplace violence is a serious issue in all workplace settings in the United States, health care included. It is unfortunate that places that offer services to help better people’s health and lives are also places that experience terrifying life-threatening situations, but this is sadly the case. Between the years of 2000 and 2011, there were 154 documented, hospital-related shooting events in 148 hospitals across the nation that affected 253 victims (Kelen, Catlett, Kubut, & Hsieh, 2012). Not only is workplace violence physically harmful to the health care staff and patients, but it also causes emotional harm. According to Blando, O’Hagan, Casteel, Nocera, and Peek-Asa, “Potential for violence affects nurse performance, job satisfaction, employee turnover and retention, and patient satisfaction” (2013).
Intimidating and disruptive behaviors can foster medical errors, contribute to poor patient satisfaction and to preventable adverse outcomes, increase the cost of care, and cause qualified clinicians, administrators and managers to seek new positions in more professional environment...
In the clinical setting student nurses are observing practicing nurses bullying and disrespecting coworkers, as if that is a normal occurrence (Luparell, 2011). This is unfortunate that it is happening, however despite observing such behaviors, I know incivility is not acceptable. Although, other nursing students may perceive this behavior as normal. Therefore changes in the work environment need to be addressed (Luparell, 2011). Professors too are experiencing incivility from the students, such as being yelled at, rude comments being made about them, threats, and even physical assaults (Luparell, 2011). Luparell (2011) mentioned the death of three nursing professors at the University of Arizona back in 2002 from a dissatisfied nursing student. For someone to be killed, there is clearly an issue
Workplace violence is a prevalent issue in today’s society. Workplace violence is defined as a form of conflict that is intentional and causes harm through verbal or physical abuse, threats, persistent harassment, or injury. “Rates of workplace assault are higher for health care workers than for any other industry, specifically nurses working in hospitals” (Gates, Gillespie, Kowalenko, Succop, & Sanker, 2011, p. 304). Due to the the lack of reporting, interventions, and awareness of this issue, workplace violence will continue or escalate if not addressed. This is a historical, ongoing issue with