Understanding Customer Analysis

Understanding Customers :

Customers are Always right, Subjectively :

There has always been a saying that the customer is always right and in this modern age and and with new methodologies emerging in software development. There is always room to go to the past to get fresh new ideas. Customer here needs to feel that he is right and their opinion is being heard. The most important factor here is that everyone needs to leave the table happy and for a project manager, Customer walking with knowing he is right is always good even though you know they are a bit out of place.

Example : If there is a project where you know that the estimation of a particular product or a associate service will not fit with the later part of the implementation.

Because the fact is straiught. The more you ask questions and the more you know, The more you know the more you will understand and the more you understand the more you will be able to help and the more you help, Better the product at the end. This is the simple concept behind asking questions. Every point they make every statement they make and every requirement they face. Asking questions will make them an opportunity to give specific answers to the PM which in-turn will get a better product at the

These are the questions that need to be answered in the planning stage itself.

Execution may not be perfect but it has to be accurate:

This is the meat of the venture and incorporates utilizing a hole examination procedure to decide the most suited mediation (arrangement) to determine the issue you are taking a shot at. There are numerous quality administration ideas that can be connected going from a far reaching "underlying driver investigation" to just "inquiring as to why five times." Once the most ideal intercession has been recognized to determine the issue, at that point we should outline our execution system for actualizing the mediation. This incorporates recognizing who will do what, when, how, and why?

Example :

The execution stage is where all the planning is put to the test and the project manager really has to be at the top of his game. Knowing what to support and which teams need help. Asking questions about the project and making sure everything is up to code and is going according to schedule. If the DEV teams are not in sync with the changes made by the UX team or the bugs found by the test team. There will be a huge hole that will occur due to poor