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Emotional intelligence and social work essay
Emotional intelligence and social work essay
Social work theory and skills
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Introduction
The underlying principles of this assignment are to critically analyse my interviewing skills with a service user. Communication skills are integral to social work practice. (Lymbery & Postle 2007). The core principles of communication in social work include tone of voice and speech, body language, listening, observing, responding and remembering (Koprowska 2014). The social work profession follows a code of conduct, which influences and informs their practice (HCPC 2016, HCPC 2017). As social work students the codes of practice apply to us and it should inform our practice when engaging with service users.
There are many issues that affect how social workers communicate with service users. Social workers come with their own beliefs, value systems, prejudices and biases which
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This assignment will give a reflective account of two main communication skills that are important for relationship-based practice in social work. Relationship based practice is important in social work, this establishes a positive relationship with professionals and service users. In agreement of Carl Rogers (2012) and Threvithick (2012) it is vital to establish relationship based practice because it demonstrates social workers are trustworthy and dependable, this will enable the service users feel more confident to disclose information, be more open rather than distrustful and taking all the support in consideration rather than being wary. Relationship based practice supports unpretentious approach with service users and carries out progressive
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Interviewing and research skills are needed within the social work profession. Effective communication skills are one of the most crucial components of a social worker’s job. Every day, social workers must communicate with clients to gain information, convey critical information and make important decisions (Zeiger, 2017). This interview experience was an opportunity to explore the daily challenges and rewards of a licensed social worker. I was excited for the opportunity to interview a social worker in the gerontology sector as this is a specialty I am considering. This meeting allowed me to explore the educational steps of being a social worker, practices of the agency, the clients who are served, and the challenges the agency has.
This class, Social Work Theory & Practice was made to be able to introduce me to social work theories, ideas, and skills needed to work in the social work profession. This class main tool used was a book called A Brief Introduction of Social Work Theory by David Howe which discusses social work theories in a compressive and explainable way. This class is important to my higher learning because it break down the theories that I will need to use during my practice and a...
Today’s skills session on social work interviewing skills covered the uniqueness of social work interviewing in comparison to interviews conducted in professions such as the police, doctors, employers, etc. It covered also different types of questioning and how to paraphrase. Another area covered was, what to avoid when interviewing a service user and the use of silence. I leant that interview skills are fundamental in social work and social work interviewing is unique. Social workers empathize with clients because of their knowledge of the client group and the need of help to alleviate their problems. Empathy however does not equate accepting that the client is right in what they have done or that the social worker is condoning their actions. Empathy relates to the issue of ‘trusting’ and ‘believing’ the client. In as much as a social worker should seek to establish trust in the relationship, this does not necessarily mean they should believe
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Interviews are used frequently in a variety of different professions. In order to gain information about clients and the problems they are dealing with, communication is necessary. In social work, interviews are a vital aspect to the planned change process. By sitting down and talking with clients, the social worker can learn key facts that otherwise wouldn’t be readily available in the client’s file. The purpose of interviews is to exchange information with the hopes of solving the client’s problem and promoting growth. Interviews also are useful in planning strategies or actions aimed at improving the quality of life for the client after their involvement with the social worker. So while there may be other ways for social workers to gather information, interviews are the easiest and most effective way to engage with their clients. Being able to self-reflect is a very crucial skill to have as a social worker. By being aware of one’s own thoughts, feelings, attitudes, and beliefs, the ability to help clients and empathize with them will increase. A process recording is one way for a social worker to be self-reflective. For me, it really helped me to watch and hear myself on video and pinpoint the places I need to improve on. By continuously self-reflecting, it will help me, as well as any social worker, advance my ability to work with clients. The interview process and self-reflection are two aspects of social work that are essential to the work they do. Alton is having problems with his landlord, Rena, and is afraid he is going to get evicted because of it. He came to the Community Mental Health Clinic because he wanted Rena to change her behavior and was interested in filing a human rights complaint against her. After the interv...
Working with others and improving own learning and performance are highly essential skills in social work. In this essay I will reflect on how well I have developed these two skills and what I need to do to improve them.
Over the course of the semester, I have learned a variety of many things regarding social work. These things vary from learning how to help oneself to understanding how to help others. Not only were the textbooks very useful, but also the materials that furthered this textbook learning. The in class presentation, activities, and guest speakers gave us insight and a different perspective on the material we were learning. I feel like this course has given me a good foundation and prepared me as a future social worker (1).
Social Work is a profession that prides itself on the ability to cultivate positive relationships with people who may be very different from us. There may be differences in age, race, personality, gender, socioeconomic status, health, sexual orientation, rank, power, and privilege, as well as beliefs regarding religion and politics. The experience of these differences can cause a Social Worker to feel emotionally and cognitively disturbed. The ability to become aware of and consciously attend to these internal disturbances can positively affect the quality of relationship we are able to