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Concept of emotional intelligence essay
Emotional intelligence in Human Resource
Concept of emotional intelligence essay
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Emotional Intelligence and Social Work Practice
Corrine Jones
Widener University Emotional Intelligence and Social Work Practice
Introduction
Morrison (2007) introduces Emotional Intelligence (EI) as “Being able to motivate one-self and persist in the face of frustration; to control impulse and delay gratification; to regulate one’s mouth and keep distress from swamping the ability to think; to empathize and to hope (as stated in Goleman, 1996). In relation to social work practice, EI stresses for social workers to have a working knowledge of emotions; where they derived from and healthy ways to express and manage them. The social worker not only needs to understand these things about their own emotions, they must
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This test had two parts; a self- report portion and an ability portion. The test assessed my ability to recognize the emotions of others and my own (“Emotional Intelligence Test”, n.d., Summary). My overall assessment results for the Emotional Intelligence Test was 119. According to the assessment, I am able to comprehend and respond to emotions. Although I have some understanding in emotional intelligence, the test highlighted areas in which improvements were needed. In the next section I will review my development with EI in relation to the following domains: relationship , tolerance, flexibility, self-management, and emotional …show more content…
EI goes beyond the service provider and service user relationship with benefits being noted in organizational implementation. With the potential of EI to restore the emotional content diminishing in social work practice, it would be beneficial for upcoming practitioners to become attune with their own development in all the domains it encompassed. Like any skill, EI has to be practiced to build competency. This means agencies will need to
Both agree that despite the need f References
Morrison, T. (2007). Emotional intelligence, emotion and social work: Context, characteristics, complications and characteristics. British Journal of social work. 37, 245-263.
Ingram, R. (2013). Locating Emotional Intelligence at the Heart of Social Work Practice. British Journal Of Social Work, 43(5), 987-1004 18p.
Psychtests Profile: Emotional intelligence test (n.d.). PsychTest AIM Inc. website. Retrieved from http://testyourself.psychtests.com/bin/report?req=MnwzMDM4fDM2NDA1MjN8MHwx&refempt=
National Association of Social Workers. (2016). Code of Ethics of the National Association of Social Workers Retrieved
Workers, N. A. of S. (n.d.). Code of Ethics of the National Association of Social Workers. National Association of Social Workers.
Ethics is a branch of philosophy which seeks to address questions about morality; that is, about concepts such as good and bad, right and wrong, justice, and virtue. The NASW Code of Ethics is intended to serve as a guide to the everyday professional conduct of social workers. This Code includes four sections. The first Section, "Preamble," summarizes the social work profession 's mission and core values. The second section, "Purpose of the NASW Code of Ethics," provides an overview of the Code’s main functions and a brief guide for dealing with ethical issues or dilemmas in social work practice. The third section, "Ethical Principles," presents broad ethical principles, based on social work 's core values, which inform social work practice.
National Association of Social Workers [NASW]. (1998). The New NASW Code of Ethics Can Be Your Ally: Part I. Retrieved from: http://www.naswma.org/displaycommon.cfm?an=1&subarticlenbr=96
The National Association of Social Work's Code of Ethics is not only something that is crucial to someone in the field of Social Work but can also be applied to everyday life. These values in which the Code of Ethics mandates professionals to use are very important in knowing how to help clients in bettering their lives, and in help society as a whole become a better place. Service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence are all the core values of Ethics and should be learned and practiced by all, not only Social Workers (NASW, 2008).
Emotional Intelligence, also known as ‘EI’, is defined as the ability to recognize, authoritize and evaluate emotions. The ability to control and express our own emotions is very important but so is our ability to understand, interpret and respond to the emotions of others. To be emotionally intelligent one must be able to perceive emotions, reason with emotions, understand emotions and manage emotions.
(Yoder-Wise, 2015, p. 7). Emotional intelligence involves managing the emotions of others while owning personal emotions. According to Skholer, “Researchers define emotional intelligence (EI) as the ability to recognize/monitor one’s own and other people’s emotions, to differentiate between different feelings, and to use emotional information to guide thinking, behavior, and performance.” (Skholer & Tziner, 2017).
This class, Social Work Theory & Practice was made to be able to introduce me to social work theories, ideas, and skills needed to work in the social work profession. This class main tool used was a book called A Brief Introduction of Social Work Theory by David Howe which discusses social work theories in a compressive and explainable way. This class is important to my higher learning because it break down the theories that I will need to use during my practice and a...
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
National Association of Social Workers. (2008). Code of Ethics of the National Association of Social Workers. Washington DC: Author.
Social Work is a profession that is committed to the promotion, restoration, maintenance, and enhancement of social functioning. Its focus is to work with individuals, groups, and communities, in helping them use the resources within themselves and the environment to cope more effectively with their problems. At its most basic level, social work is about promoting the general welfare of society by representing those who are most vulnerable. Providing social services can sometimes be a difficult task, wrought with ethical uncertainties and challenges. The Social Work Code of Ethics helps social workers navigate these challenges throughout their careers and provides a framework for the principles and standards a social worker must uphold.
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
The NASW Code of Ethics was established to serve six purposes to establish the core values upon which the social work profession is based, create specific ethical standards that should guide social work practice and reflect the core values, help social workers navigate professional considerations and obligations when ethical uncertainties arise, to provide ethical standards to which the social work profession can be held accountable, to initiate new social workers to the profession’s mission values, and ethical principles and standards, and to create standards by which the social work profession can assess if a social worker has engaged in unethical conduct. Social workers who pledge to abide by this code must cooperate with its implementation and disciplinary rulings based upon
As someone involved in the field of Social Work, I am regularly challenged to assist individuals and families to cope through, work on. and deal with internal and external issues that can affect their ability to feel empowered. These factors can undermine their personal sense of well-being and their self-esteem. Therefore, it is important that I am aware of the available ways to effectively assist my client, while at the same time maintaining boundaries and professionalism.
Social Work is a profession that prides itself on the ability to cultivate positive relationships with people who may be very different from us. There may be differences in age, race, personality, gender, socioeconomic status, health, sexual orientation, rank, power, and privilege, as well as beliefs regarding religion and politics. The experience of these differences can cause a Social Worker to feel emotionally and cognitively disturbed. The ability to become aware of and consciously attend to these internal disturbances can positively affect the quality of relationship we are able to
Emotional intelligence can best be defined as being able to regulate one’s own emotions, while at the same being able to identify and empathize with the emotions of others (Morrison, 2007). This is an important skill to have within the realm of social work practice because as social workers, we are working with people on all levels, micro, mezzo, and macro, who are usually experiencing some of the most emotional times of their life. As those emotional buffers for our clients, we need to be able to regulate