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Summary of group dynamics case study
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1.0 INTRODUCTION This report focuses on a reflection of a group presentation on the case of an incident that happened at North Middlesex Hospital, A and E department, where a patient was found dead after four and half an hour. It also discusses the individual performance contributions, challenges the group encountered and possible solutions to improve on good performance in the future using Tuckman’s theories of group stage development. 1.1 Identify Key Issues and Theories Relating to Group Working and How These Were Applied in their Group The group encountered series of difficulties and challenges which included, disagreement, conflicts, disruption, ego and power tussle which posed a big risk and setback for the group. From …show more content…
We often had a lot of disagreement, thereby disrupting the success and progress of the group. Ego and power tussle was another problem we encountered but with the help of the co-ordinator and the resource investigator, each team member was able to recognise their various responsibilities and fostered good interactions which helped to solve these issues. Member team A said that I was not confident , that I struggled a lot and appeared too anxious while doing the presentation which i recognised and accepted to work upon when next i will perform a presentation. Member team B said that i was domineering, being self-centered and sometimes appeared to be under pressure, always wanting my decision to be final thereby not giving other team members equal opportunities to air their views and ideas, and I easily get offended when being challenged. I admit these and have learnt from belbin (1993) roles theories that in a team, everyone has an equal opportunity to contribute and should be given the chance to do so. Team member C said that i am a good co-ordinator, implementer and communicator, open to learn but argue a lot, always want to have the final decision. With these comments, Belbin’s role model theories provided an insight for me to evaluate my
The primary roles that were incorporated into group were defined by the leaders of group. Those leaders included the social workers and group psychologists, as well as students when appropriate. The leaders focused on task and maintenance roles, such as; coordinator, elaborator, evaluator, information seeker, initiator/contributor, opinion giver, procedural technician, encourager, gatekeeper, harmonizer, and standard setter. The individual roles was primarily the dominator. Due to the dominator portion of group, it changed the atmosphere and will be discussed later.
The formation of the team is the first stage of the model. A person’s behavior is driven by the desire for acceptance, and to avoid conflict or controversy with other people (Judge & Bono, 2000). Grave feelings and issues are avoided, with people focusing on keeping themselves occupied with routines such as duty allocations, team organization and the venues of the meetings during this period. At this stage, individuals gather impressions and information about each other, and the aims of the group and how to advance towards them. This stage is comfortable, but the avoidance of conflict translates to little being done. The team learns about opportunities and challenges, reaches a consensus on goals and starts to handle the task. The team may be motivated, but usually, they are ...
“The team is faced with creating cohesion and unity, differentiating roles, identifying expectations for members, and enhancing commitment. Providing supportive feedback and fostering commitment to a vision are needed from the team leaders (Developing Management Skills).” ... ... middle of paper ... ...
Bruce Tuckman maintains that there are four stages of group development, forming, storming, norming, and performing. These stages are all essential and unavoidable in order for a group to mature, overcome challenges, find solutions, plan work, and produce effective results. (University of Washington, 2013)
The first chapter of “Working in Groups” focuses on group communication, the first aspect being the key elements of group communication (Engleberg and
This requires the person to have great problem solving and decision making skills as they are often the one which other members will turn to when they have a problem or there is an issue/conflict in the group. The next role that a group member can assume is the information giver role which is just as it sounds. In this role the person who assumes this role puts forth new or alternative ideas in
Assignment 1 Outline and describe the overall team-role profile for Sheila and Alan. “A team is a group of people with a full set of complementary skills required to complete a task, job or project” (Webfinance, 2014) As a team, Sheila and Alan must work interdependent to achieve their team target using mutual support. They must also each use their individual skill set to make a contribution towards the group goal.
People work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral, and ethical beliefs and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly conflict resolution can give rise to a cohesive and productive team.
An essential explanation behind shaping and working in groups is that the joined aptitudes and mastery of the full gathering can be more viable than the commitments of individual individuals. The group needs to act in tight coordination with every part performing his or her assignment accurately and at the perfect time. When it works, it is anything but difficult to overlook the group pioneer's part in getting it going. Group pioneers have numerous difficulties to overcome before the group can satisfy its motivation. Prior to a group can begin progress in the direction of achieving its goal, the group pioneer must recognize shared objectives and results and adjust a gathering of people them, distinguish the assets that the group needs and
In a team-oriented setting, everyone contributes to how well the group succeeds overall. You work with fellow members of the group to complete the work that needs to be done. Having the right people in the correct roles is an important factor in measuring the success of a team, where you are united with the other members to complete the main goals. Every group is made up of definite strengths and weaknesses. Our team's 3-5 major strengths necessary to work accordingly consist of Informer, Summarizer, Orienter, Piggy-Backer, and Encourager. One of our strengths as a team is that we get input from everyone involved. Every member of our team is a leader in some way. Part of being a good leader is knowing how important it is to receive the best ideas from each member of their team. We attend group meetings where we discuss any challenges, issues, and problems. At these meetings, we often exchange ideas or brainstorm new ones with each other and come up with the best and most creative team solutions as potential answers to those perceived problems.
In order to evaluate my role within the group, it is important to identify what makes a group. A group must firstly consist of more than three members, “Two members have personal relationships; with three or more there is a change in quality” of the personal relationship. (Bion 1961, p26) The group must have a common purpose or a goal in order to succeed. Having now completed my group work task, I can look back and reflect upon the process that my group went through to get to the presentation end point.
Conflicts transpire as the team develops and moves through the different stages listed in section 3.0. Additionally, conflicts could also arise from lack of leadership that leads to unclear and conflicting goals. The lack of communication from the leader would result in uncertainty to the contribution and commitment of each individual (The University of Melbourne, 2013). This conflict can be resolved by regularly reviewing the work and improving the communication between each individual (Johnson, 2015). Another large conflict that arises is the unfair distribution of work to each person. Whilst it is important for each individual to adapt to every Belbin role that is needed, one must not receive more or less work. The unequal distribution could lead to resentment, inefficiency and the unfairness of a member not contributing but still receiving the marks. All these conflicts can be resolved promptly before it hinder on the work quality. The team should identify the causes of conflict, state their effect on the team and negotiate a solution that suits all. Most importantly, the team should communicate regularly and be proactive about any situations (The University of Melbourne,
The above essay gives clear idea about the teamwork. There are different types of team in the organization, which is very essential for the business. The theories of belbin (1993), Tuckman and Jensen (1977) shows the nine teams role and five stages of development which are very important for any team building and also in belbin theory there is practical example of the company who used the nine team role and win the award and tuckman theory has been criticed by authors, and the example of teamwork given by Apple Inc. Ceo Steve jobs and Microsoft shows important of teamwork in their organization. Therefore I came to the conclusion that teamwork is a for the organization and very helpful in achieving the task on time.
Working in teams provides an opportunity for individuals to come together and establish a rapport towards others within a group. Teamwork is classified as people with different strengths and skills who work together to achieve a common goal. When a team works well, specific objectives are fulfilled and satisfied. Teamwork plays a crucial role in implementing and fulfilling a common goal in a team project. Each member plays a role and takes on different responsibilities combined together. In different stages of teamwork, conflicts and arguments may occur for as members have different standpoints which need to be harmonized within the team. The key to having an effective teamwork is to explore each member's unique abilities to motivate them.
A group can be define as ‘any number of people who (1) interact with one another; (2) are psychologically aware of one another and (3) perceive themselves to be a group’ (Mullins, L, 2007, p.299). Certain task can only be performed by combined effort of a group. Organisation can use groups to carry out projects, which will help to achieve its overall aim. However, for the group to be successful they must understand what is expected of them and have the right skill to complete the task. . (Mullins, L, 2006)