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A brief description of workplace conflict
A brief description of workplace conflict
A brief description of workplace conflict
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Using theoretical frameworks like the one proposed by Alan Fox outlined in the lecture given in Week 3, explain to Ms Cutter the different ways in which the employment relationship can be conceptualised (10 marks)
In the working environment there is an exchange of social and economical factors that form the basis of employment relationships. Employment relationships are defined as the economic and social practices in the work environment between the employees and employers. There is an agreement between employers and employees of providing labor in exchange for an income (Geate 2006). It is also defined as the relationships between the employees and employers on a mutual agreement for employees to work to the best of their ability and to follow
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The relationships formed are also ways to gain respect and cooperation from employees on the instructions and duties of the employers. If the relationship is built the work ethic of the employees are likely to be more sufficient as the employees are more incline to put more effort into their work Clarkson (2014).
The nature of the relationships can determine the potential for conflict amongst all existing parties involve in the company. Issues such a shifts, wages, training, employment conditions, co- workers, managers and workers rights are all apart of the industrial conflicts. Employment relationships can be conceptualised as the frameworks provide rules and regulations, which constitute the employment
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Conflict in the workplace may periodically engage between the two, but such occurrences are believed abnormalities in a relationship that is naturally prone to be cooperative. Those holding this perspective see managers and employees as having a common interest in the survival of their organisations, such that when conflicts occur it is unlikely to manifest itself to a point that will render it insolvent. Divisions that do exist are assumed to be the product of personality disorders, inappropriate recruitment and promotion practices, the deviance of dissidents, or poor communication. To ensure such division does not impact the ‘natural order’ it is thought that the rational management team must pay careful attention to removing the sources of potential conflict. (Fox, 1966) To this end it must ensure that recruitment and promotion processes are fair and equitable, that communication systems are in place to alert employees of where their interests lie, and that deviant individuals are suppressed or dismissed. It must finally ensure that the organization is promoted amongst the workforce as the single source of authority as Trade unions are regarded as competitors for employee commitment and cooperation, interfering with managements’ right to manage (Fidler, 1981, pp.
The purpose of this paper is to analyze a specific, hypothetical employment situation encountered and to include the information regarding employment conflicts, questions, grievances, lawsuits, etc., in terms of how the situation was handled or resolved. Employment conflicts are a constant issue everyday in any organization; it is how you handle them both legally and professionally that counts.
Early in American history during colonial times and into the middle of the 19th centry, relations between employers and those whom they employed were many times hostile and adversarial. Sometimes these disagreements between employee and employer would explode into violent confrontations. Workers wether skilled or not would fight with management over improved/safer working conditions, fair pay, long exhausting hours by uniting and form...
A contract of employment is an agreement between an employer and employee, forming the basis of an employment relationship; enforceable by law. Contracts of employment may be given orally or in writing: Employment Rights Act 1996 s 230(2) and commence immediately. Actual written contracts require an employee's signature and the signature of a company representative. Contracts of employment can involve both express and implied terms and can appear in many forms. The express terms, being those which both parties have agreed to, whether by signing a contractual document or acting in a particular way are seldom found in just one document. Terms are repeatedly found in an array of documents, whether they be from the actual formal contract, written statements or an employee handbook. The two latter documents are just some examples of prima facia non contractual documents.
It has been estimated in a study by the American Management Association that managers spend between 20% to as much as 50% of their times dealing with conflict among their employees (American Sentinel, 2012). When workplace conflicts are left unresolved they can lead to dissatisfaction, depression and other problems such as aggression and violence (Whitworth 2008). The negative, sometimes hostile, environment created by unresolved conflict has been recognized to be a hazard not only to staff, but also to patient care (The Joint Commission 2008).
In different industries, there are companies that operate for a purpose, but the bottom line is the management style between supervisors and subordinate can break or make an organization. Organizations and businesses have to run their management a certain way in order to motivate their employees. The main type of organization management is the Classical Theory which contains Theory X. There are five key employee conflict management styles. Building relationships between employees and managers is crucial for an organization to function and execute their purpose whether it is to provide a service or product. Both theories and conflict strategies were present in the film “Office Space” to demonstrate the negatives of corrupt management and ongoing conflicts which were not resolved that led to destruction.
Conflicts in the workplace are one of the most challenging managerial tasks because of the differences in people’s morals and principles (Mayhew, 2013). It’s a double-edged sword because managers needed to use his person skills to gain the confidence of his subordinates and at the same time, be firm and bold in upholding company policies (Mayhew, 2013). An effective manager handles potential issues with a precautionary approach, keeping in mind that conflicts may arise due to diversity of opinion, values, and individual backgrounds (Mayhew, 2013).
John W. Budd & Devasheesh Bhave (2006). Sage Handbook of Industrial and Employment Relations. Industrial Relations Center, University of Minnesota. Chapter 5.
Employment relations refer to the relationship between the employer and the employee. Employment relations are governed by the provisions of the employment contract and/or collective agreement where applicable, common law principles and legislative provisions governing specific situations. Many factors in the external environment have an effect on the employment relations within an organization, which they need to monitor and possibly adapt to the necessary changes. The external environmental factors that would influence employment relations are political, economic, social, technological, legal and environmental.
Conflict exists in every organization as a result of incompatible needs, goals, and objectives of two people while aligning to the overall business requirements. Though disagreement is linked with negative impact, the approach has healthy considerations (Leung, 2008). For instance, some conflicts create an avenue for the exchange of ideas and creativity to meet the set organizational purposes. However, damaging disagreement in organizations results in employee dissatisfaction, turnover, and poor services and reduced productivity. The paper establishes different types of interpersonal conflict and key resolution strategies used to address the problem. Human resource managers need to have the capacity to identify different levels of conflicts and the best methods to negate them.
Unnecessary conflict may be prevented through employee involvement and treating employees in a fair manner. Ethical employment practices, involving employees in decisions, and treating employees as valued organizational members all work towards a positive employer-employee relationship. Unfortunately, however, it sometimes becomes necessary for an outside party to help employers and employees resolve differences through processes such as mediation or arbitration. Taken together, positive engagement strategies and constructive resolution of differences help to develop relationships which support organizational performance and success.
The term employability is used to refer to the ability of an individual to gain employment appropriate to his/her educational standards (Dearing 1997). Employability relates to both unemployed people seeking employment and those in employment seeking better jobs with their current or a different employer (Ronald, Anne & Mike 2005) The past literature reveals three key elements of employability, i.e., i) the ability to gain initial employment, ii) the ability to maintain employment and make transitions between jobs and roles within the same organisation to meet new job requirements and iii) the ability to obtain new employment, if required, by being independent in the labour market and able to manage employment transitions between organisations (Hillage and Pollard,1999). In simple terms, employability is about being capable of getting and keeping fulfilling work. Employability is about much more than just getting one’s first job- it’s about having a positive self image and presenting oneself successfully, both as a new
Traditional literature in the field of labor relations has focused immensely on its benefit towards the employer and in the process equating it to working rules. This has been so despite the field being expected to cover the process of, labor management, union formation, and collective bargain; all which are anticipated to create a positive employer-employee relationship. This relationship is said to be positive if there exist a balance between employment functions and the rights of the laborer. Also important to note, is that this relation is equally important to the public sector as it is to the private one. Therefore, to ensure a mutually conducive labor environment exists, effective labor management process and inclusive negotiation program should be adopted (Mulve 2006; Walton, 2008).
Describe and explain how this factor can potentially have a positive influence on workplace relationships
...04). The theory which in my opinion is the ‘best’ or most appropriate theory of industrial relations is the Pluralist theory. This theory has been in pole position in western societies for over thirty years. In today’s environment it is the most realistic theory as it assumes conflict is inevitable and recognizes that both employees and employers will have different objectives unlike the unitarist theories beliefs. It is now recognized that better managed industrial relations programmes and cooperation with trade unions can seriously impact on the prevention of disputes, increase productivity, quality and the motivation of workers within organisations and help to align employee objectives with the organisations objectives.
...tems Theory of Industrial Relations have played an important role not only in understanding but also in maintain better industrial relations today which can be related easily in today’s market.