Handling Conflicts In The Workplace Essay

968 Words2 Pages
bulb-icon

Recommended: Relevance of conflict management to management

Case Study #2 – Handling Conflicts in the Workplace
Eghosa Idumwonyi
HCMG750 Financial Mgt. for Health Care
Prof. Candy Johnson
October 5, 2015

Introduction
Conflicts in the workplace are one of the most challenging managerial tasks because of the differences in people’s morals and principles (Mayhew, 2013). It’s a double-edged sword because managers needed to use his person skills to gain the confidence of his subordinates and at the same time, be firm and bold in upholding company policies (Mayhew, 2013). An effective manager handles potential issues with a precautionary approach, keeping in mind that conflicts may arise due to diversity of opinion, values, and individual backgrounds (Mayhew, 2013). …show more content…

Otherwise, transparency will be in question. However, if Steven chooses not to disclose the entire facts of his case or downplay its negative impact and chooses to resolve it himself with the help of the human resources department, he is not necessarily helping the organization recover from the turmoil.
Nevertheless, Steven’s integrity and credibility will always be in question until the case is resolved. He also has to endure possible differences in his working relationships with other colleagues.
Practical Restraints
One of the practical restraints possible to happen is that the company will have to allocate human resources, time, and money for legal assistance in order to complete the investigation. Time that is supposed to be spent on development of other projects will be used to interview key people and eyewitnesses. In the same manner, Steven and other employees will have to temporarily halt their tasks to attend to closed-door meetings.
Recommended Actions
According to Department of Education & Training (2015), resolving a complaint process must include the following information: the name of the complainant, the date and time of the alleged conduct, the location where the alleged conduct occurred, witnesses or other parties involved, and any other relevant

Show More
Related

  • Maple Leaf Shoe Case Study

    735 Words  | 2 Pages

    Ans. 6 The Court can overrule the decision for terminating Paul as he was not involved in the scheme. Due to his honesty he even admitted to be aware of the scheme. Moreover, no fraud was found in his facility and he should be held responsible for the warehouse for which he is in charge. Furthermore, higher management should be held responsible for not keeping an eye on the activities of supervisors at different locations.

    Read More

  • Homeless Hotspots Case Study

    924 Words  | 2 Pages

    also be stated by the agency apologizing for the scenario and an explanation could be said

    Read More

  • Effective Communication during the Chilean Copper Miner Crisis

    1069 Words  | 3 Pages

    The incident. The relatives and personnel of the company need to be informed differently than the

    Read More

  • Overview of the Management of Workplace Conflict

    3079 Words  | 7 Pages

    Huan, L. & Yazdanifard, R. (2012). The Differences of Conflict Management Styles and Conflict Resolution in Workplaces. Business & Entrepreneurship Journal. 1(1), 141-155.

    Read More

  • The Dilemma Of An Accountant

    1270 Words  | 3 Pages

    important client and Oliver Freeman to lose his job, but it will uphold the integrity of the

    Read More

  • Conflict Resolution

    1336 Words  | 3 Pages

    workplace include greater total resources, greater knowledge band and a greater source of ideas. However, these advantages can also bring on conflict within teams and the entire workplace. Varney (1989) reported that conflict remained the number one problem within a large company. This was after several attempts were made to train management in conflict resolutions and procedures. However, the conflict remained. The conflict possibly remains because the managers and leaders did not pay attention to the seriousness of the issue. In order to maintain an effective team, leaders and team members must know and be proactive in the conflict resolution techniques and procedures.

    Read More

  • Conflict Theory Essay

    1474 Words  | 3 Pages

    Conflict theory are perspective in sociology psychology that accentuate the social, political, or material inequality of a social group, that analysis the broad socio-political system, or that weaken from structural functionalism and ideological conservatism. With conflict theory, you will see tensions, status, and power are unevenly distributed between groups in society, which these conflicts become the purpose of social change. Conflict theory usually arise due to competition and limited resource that is feed by domination and power, rather than consensus and conformity. This is seen a lot on macro level. As a social worker, you will see and use conflict theory throughout your professional.

    Read More

  • Negative Effects Of Whistleblowing

    898 Words  | 2 Pages

    Our group believes that the case of David Duncan highlights the fact that it doesn’t take a bad person to do unethical things, similar to what we can imagine is the case with Ms. Winters. In a lot of cases, it is simply a matter of a good person being put into a position that they’ve never been put into before, and they end up making the wrong decision. In the case of Mr. Duncan, he was put into a position where there was a great deal of money on the line, and that had a huge impact on him.

    Read More

  • Workplace Relationships Essay

    1057 Words  | 3 Pages

    Describe and explain how this factor can potentially have a positive influence on workplace relationships

    Read More

  • Conflict Resolution Essay

    907 Words  | 2 Pages

    Conflict is unavoidable and connected to a world where different ideas and opinions are challenged. Negative conflict occurs when voices are not expressed appropriately, discussions are not in control or different parties reject moving forward with a solution. There is difficulty resolving disagreements because there are multiple reactions to disputes. However, a positive conflict supports debates without a destructive outcome. They improve communication, introduce principles that are important to others, and reduce chaos. On the other hand, the approach that a person uses to address conflict dictates the outcome they receive. Methods for resolving conflict include avoiding the problem, smoothing out a situation, competing against the ideas

    Read More

  • Reflection Paper On Conflict

    1777 Words  | 4 Pages

    We each possess unique ideas, opinions, beliefs, and feelings about specific situations in life. This uniqueness is a large part of what makes us human. Because we all have our own individual way of looking at things, we each have a different viewpoint on what is proper or improper. With all that variation in society conflict is inevitable! Conflict is antagonistic in nature and we all must find ways to work through conflict issues both at work and at home. This paper describes different types of conflict, the influences I personally had in learning to deal with those conflicts, some of the conflicts that I commonly experience, how I go about dealing with those conflicts, and how conflict affects me on a personal level.

    Read More

  • Negativity In The Workplace Essay

    1027 Words  | 3 Pages

    Have you ever come across that one person who could absolutely extinguish your entire mood in one split second? It seems to be that in every work related atmosphere, there is almost always that one particular human being who could never find seem to find anything nice to say about anything or anyone. it’s a dismal reality, but it’s completely and utterly unavoidable. We will always run into some degree of pessimism in the work environment. Figuring out how to overcome cynicism in the workplace is an incredible aptitude that can be put to great use within both your expert and individual lives. Here are a couple effective strategies to give you a head start in this endeavor.

    Read More

  • Good Workplace Relationships Essay

    1118 Words  | 3 Pages

    Positive organizational behavior is a effective leader in the workplace, because you set up a team strength, and work with partners to achieve goals. Their success brought confidence for the workplace.

    Read More

  • Conflict Management Model

    2087 Words  | 5 Pages

    Rahim (2002) differentiated person’s perception towards handling a conflict into two: “concern for self and concern for others” (p. 216). Further, the study explored two types of conflicts and observed that most conflicts arise during the decision-making process. Dysfunctional conflict, which hinders team performance and interpersonal relations due to individual’s self-interest in implementing particular decision. Functional conflict serves organization purpose with employees involved in the conflict regarding which proposal to implement (Rahim, 2011).

    Read More

  • Conflict In The Workplace Case Study

    1310 Words  | 3 Pages

    Conflict exists in every organization as a result of incompatible needs, goals, and objectives of two people while aligning to the overall business requirements. Though disagreement is linked with negative impact, the approach has healthy considerations (Leung, 2008). For instance, some conflicts create an avenue for the exchange of ideas and creativity to meet the set organizational purposes. However, damaging disagreement in organizations results in employee dissatisfaction, turnover, and poor services and reduced productivity. The paper establishes different types of interpersonal conflict and key resolution strategies used to address the problem. Human resource managers need to have the capacity to identify different levels of conflicts and the best methods to negate them.

    Read More

More about Handling Conflicts In The Workplace Essay

Open Document