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Influence in pop culture
Influence in pop culture
Influence in pop culture
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The Ulster Folk and Transport Museum, Cultra, Co. Down, Northern Ireland Monuments and museums are arenas of public history and for the formation and articulation of identities and narratives.[1] Decisions taken as to the formation of museums and the selection, display and organisation of exhibits are influenced by criteria which are not necessarily politically neutral; these may especially involve devices of political elites to emphasise aspects of communal togetherness and thus exert control over communities.[2] Memory and commemoration of past events and generations is by its nature a political and contested act, especially in sharply divided societies.[3] It is no surprise that recently established governments and states should particularly concern themselves with the production of such forms of festivities, commemorations, and monuments.[4] As rulers of a sharply divided society, unionist elites in Northern Ireland in the aftermath of its eventful creation in 1920-1 had particular reasons to concern themselves, and did concern themselves, with such strategies of power.[5] The integration of the province's Catholic minority may have been, or may have been felt to be, beyond the rulers of Northern Ireland;[6] but this very fact heightened the importance of preserving the highest possible degree of political unity under unionist hegemony among the Protestant majority.[7] In this context, the opening of the Ulster Folk Museum, located in Cultra in County Down, Northern Ireland (and now linked to the Ulster Transport Museum), in 1964, might theoretically be seen as a strategy in the ongoing attempted maintenance of unionist hegemony and social control in Northern Ireland. This might especially be assumed in that the early 1960s were a time when pressure for reform in Northern Ireland was increasing, and when the governing unionist coalition was fracturing, partly under the strains of early deindustrialisation.[8] Such a tourist site might also be seen as a propagandistic effort to appeal for political support (or reduced political opposition) from those with ancestral links to Ulster and its “traditions” in the wider diaspora. There are however manifold reasons for thinking that it may be rather too tempting to exaggerate the political intentions behind the formation of such a museum at such a time. Foucauldian notions of the exertion of knowledge-power over the human body have been rightly criticized (even when applied to more favourable contexts) in that they fail properly to address complicated questions of agency and the issue of in whose interest any given strategy was exerted.
Zeithaml, V., Parasuraman, A., & Berry, L. (1990). Delivering quality service: balancing customer perceptions and expectations. New York, New York: Simon and Schuster.
History has a strange way of coming back around when it comes to human civilization. It has been said repeatedly that those who do not know history are doomed to repeat it. However, just because there is a potential for danger in the future, this does not mean that humanity must ignore what once was. History is normally remembered through what is known as a memorial. When a memorial is put into physical representation, it is then known as a monument.
When creating a monument, the group or agency needs to consider if the subject is compelling enough to society. The monument has to have
Replacement windows are designs to fit the basic shape and size of existing windows, saving time and expense related to extensive construction. Choosing a similar shape and size does not limit creative expression, safety or convenience. Every window offered has supreme energy-efficient designs and quality construction. We manufacture our windows with cutting-edge technology and innovative materials backed by a warranty that sets high benchmarks for the replacement window and door industry.
Professor LaFleur in lecture on November 11 mentioned, “Museums were extremely powerful in shaping the way people saw the world” (Lecture 007). This same reasoning is why Fusco and Pena embark on this ethnographic journey. By displaying “A Savage Performance”, we see that they are subverting the past notions of ethnography. Ethnographic museums as the ones Sara Baartman was displayed in served a purpose and created a certain kind of discourse. “Discourse do not simply reflect reality, or innocently designate objects; rather they constitute them in specific contexts according to particular relations of power” (Lidchi, p. 185). Lidchi goes on to say that ethnography was created by the dominant culture in the imperial c...
In other words, the company cannot be good at everything. Moreover, to achieve Service Excellence it is needed to compromise some of the service attributes, mainly by reducing the ones that the targeted group of customers values less, in order to focus on the improvement of the service’s qualities that the customers want most.
The need to memorialize events or people can be a complicated task. It is nearly impossible for one person capture all that that event or person meant to the world.In order for a person to be honored with a statue of museum to memorialize them, they must have really made an impact on the world. More often than not, people forget the grave sacrifices that were made by the many people who came before so that we can live how we do today. Three factors that a group or agency should consider when memorializing an event or person and in creating a monument are, respect, sacrifice, and size and location.
The Lowe Art Museum is located right off of the main entrance to the University of Miami on Stanford Drive. The museum had several visitors walking throughout on the day I visited, but as one gets away from the main lobby, the building becomes almost silent. The only conversation heard are whispers and the movement of the security guard through the rooms about every two minutes. The absence of sound allows one to fully take in the beauty of the artwork. Walking around the different galleries, I came upon the “Sheldon and Myrna Palley Gallery” which is host to European art. Unlike the other rooms which are just separated by an entrance through the wall, this gallery is enclosed by glass doors, and has a different feel then the rest of the Lowe Art Museum. The rooms is relatively dark as the small lights on the ceiling are pointing only on the walls at the paintings. The walls are painted a dark magenta color adding to the lack of light in the room. Immediately after entering this gallery though, a distinct scent hit me. The smell is hard to describe, but it is one of old wood and dust, possibly from the frames and paintings that date back to the fifteenth, sixteenth, and seventeenth centuries.
This paper will first discuss an overview of SDL, describing the overall theory and components, while providing a brief historical background of SDL. Next, it will identify critical foundational literature in the development of service theory. This document will then compose a timeline analyzing changes in service theory linking these changes to important developments in service industries. Finally, it will identify critical components of service theory.
‘Savage Beauty’ was an exhibition that pushed the boundaries of museology, in its artistic, social and critical undertakings. The questions brought to bear by the exhibition of contemporary art and culture in various situations is something I am interested in researching further with a degree in curating.
The dimensions of service quality was later reduced to 5 dimensions, encompassing: Tangibles (physical facilities, equipment and appearance of personnel), Reliability (ability to perform the services accurately and dependably), Responsiveness (willingness to help customers and provide prompt services), Empathy (caring and individualized attention given to customers, which includes both access to and understanding of the customers and Assurance (providers’ knowledge, courtesy and ability to convey trust and confidence) (Parasuraman et al., 1991).
What is the primary reason you, personally, "tune out" and fail to listen effectively? What advantages and what problems does it result in? What specific steps can you, personally, take to become a better listener?
Service Quality: This dimension is the last and final factor of the value it appears when the customer has made up his mind to purchase a product or service. Service quality decides the relationship between the customer and the store.
A service encounter is defined as a moment when a customer interacts with a service or product for the first time. It is the customer’s actual interaction with a service company. It is identified as a key component of the current agenda for service marketers. More than half of the world’s multinational corporations employ in providing services, thus the scrutiny of service encounters is becoming increasingly significant. Research evidence indicates that customers generally compare their expectations with the performance of service industries and they are influenced by the quality of service they receive. The scope of this essay is to discuss about the view that customers don’t buy products they focus on solutions and also about the consumer’s behaviour pattern regarding services provided. Further, it will be noted how businesses are trying to improve the service quality to attract customers leading to an increase in the economic competitiveness.
The dimensions of service quality refer to the attributes which contribute to consumer expectations and perceptions of service quality, thus serving as the determinants of consumers’ quality assessment (Rowley, 1998). The most well-known, commonly used service quality scale is the SERVQUAL, a general instrument for measuring service quality developed by Parasuraman et al., (1988). It includes five dimensions of service quality: (1) tangibles: appearance of physical facilities, equipment, personnel and communication materials; (2) reliability: ability to perform the promised services dependably and accurately; (3) responsiveness: willingness to help customers and provide prompt service; (4) assurance: knowledge and courtesy of employees and their ability to convey trust and confidence; and (5) empathy: caring, individualized attention that a firm provides its