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Due to globalization, organizations rely on international transactions to take place to keep their business running. Even with knowledge of how important international interactions are for their companies’ success, miscommunication occurs and someone involved in the transaction is left scratching his or her head. This is a result of the lack of cultural training and understanding. This paper will discuss the different implications that have been discussed in the international business world. This paper will address some of the common barriers in international business communications, the steps that have been taken to alleviate these problems, and future consideration for international business communication. What are some common issues that can prove to be problematic in international business communications? English Language The English language is at least one of the official languages in over 80 countries (Wikipedia). By having a declared official language, that means it is the language used within its government – its courts, parliament, administration, etc. – to run its operations and conduct its business. ("Official Language", 1998.) English is spoken all over the world, but it is still not completely understood by everyone who speaks it. An article written by Sam Alexander, on his website Xamuel.com, he gives ten reasons why English is a difficult language to learn. Some of the reasons he lists include our complex spelling system, our rich sounds, how stressing certain words can change the entire meaning of a statement, and even how a single word can act as an adjective, verb or noun without changing the spelling. (xamuel.com) It is common to come across someone in another country and they are able to speak E... ... middle of paper ... ...ted Tunstall, J. (2008). “Anglo-American, Global, and Euro-American Media Versus Media Nationalism,” The Media were American. 3-10. Yingqin, L. (2012). Exploring the Impacts of Cultural Globalization on Cultural Awareness/Values and English Writing in Chinese Context. Intercultural Communication Studies, 21(2), 94-110. Govil, S. K., and Jain, R. (2013). Globalization of Markets. Advances in Management, 6(6), 65. McGuigan, G. (2002). When in Rome: a rationale and selection of resources in international business etiquette and intercultural communication. Reference & User Services Quarterly, 41(3), 220-227. "Official Language", Concise Oxford Companion to the English Language, Ed. Tom McArthur, Oxford University Press, 1998. “International Business.” (2013). Collegeboard.com. https://bigfuture.collegeboard.org/majors/business-international-business
Poole, c. a. (2005). strategic organizational communications in a global economy. belmont ca: wadsworth cengage learning.
TUNSTALL , Jeremy. “The Media Are American: Anglo-American Media in the World.” London: Constable, 1977.
The majority of Americans believe English is the official language of the United States. However, The United States has no official language at all. This mistake is commonly based upon English being the most popular language spoken in North America. Making English official has recently become a popular topic, and more people every day join a curiosity of why it is not the official language. English should be the official language of the United States to give the people what they want, to recognize the historic role, and to limit controversy.
In the 21st century, globalization has required the formation of cross-cultural communication, in which there are the numerous opportunities for humanity to exchange and communicate with people from other cultures in the world. Intercultural communication is the era trend and plays a crucial role in many aspects of life, especially in business communication. However, to avoid culture shock, people need to comprehend inhabitants’ the basic communication habits in an unfamiliar environment.
The language barrier, which is also a difficult hurdle to encompass, serves as one of the most obvious cultural differences. A manager can delegate a task to be accomplished within a US based division and reap the expected results immediately. On the other hand, if an international manager is not familiar with the English language or culture, the same task may yield a different result. Language is the transmitter of both information and ideas. "The key to global competency is to develop the skills to cope, and that means integrating into the dominant culture and realizing how to properly interpret and analyze behavior" (Hayes, 1996). Being bilingual increases the advantage that foreign business partners have in interacting together. It nullifies the need of a third party translator. Business partners tend to be more open and receiving when communicating with bilingual personnel who speak there native language. "An understanding of the language allows the manager to pick up particular points of view, implied meanings, and other information that is not literal" (Moreno, 2006).
A language with rather humble roots, one that has been twisted and bent, one that has taken and borrowed from other languages, and one that has been the subject of much debate as to the correctness of certain usages, today English is the language that the world uses to communicate. The world uses English for a variety of reasons from commerce and trade, to political decisions, to technology and science, and beyond. The entire world uses English to get business done. Thus it truly has become the lingua franca for the world.
The rapid development and spread of electronic communication technologies is quickly making the world a smaller place. The economies of various nations become more merged through the globalization and people using these technologies increasingly find themselves interacting with a larger international audience. However, this audience has different expectations for how it evaluates and interprets information. For this reason, companies need to become aware of intercultural communication through the internet with its opportunities and advantages of global communication. Communication through the internet could cause miscommunication in international online interactions. For this reason, trainings should be used to provide strategies for avoiding these problems.
Some people do not have the desire to learn English, particularly those who do not use it in their daily lives and business. This situation often occurs where English is regarded as a foreign language.
Humans have been communicating since four million years. On the other hand, the birth of culture is estimated to have taken place about 35,000 years ago. Today, both culture and communication have evolved considerably and have become interdependent of one another, to the point that communication is considered to be a product of culture. Thus, our own culture has a deep impact on our thoughts and behaviors. Since each culture has its distinct aspects, intercultural communication can be the cause of conflict and disorder. There are three main issues which are at the root of the problem of intercultural miscommunication : language as a barrier, cultural diversity and ethnocentrism. I will analyze these three notions in situations in which intercultural communication is frequent such as : the workplace, the classroom and vacation trips.
Kachru, B. B. (1992). Teaching world Englishes. The other tongue: English across cultures, 2, 355-366.
The English language arose from the early Anglo Saxon inhabitants in ancient England and spread to Scotland and other European countries via the British Empire and later to the United States through colonial political and economical influences. It later dispersed to other parts of the world through these same influences to become one of the leading languages of the world. It has over the years developed by adopting different dialects to create a language, which is the standard lingual Franca in many countries. The rapid growth of the English language and its adoption by different cultures across the globe is sufficient ground to make it the global language.
Experiencing those days where people would laugh at other for the broken English; the grammar and pronunciation are the toughest parts of the language. People with English as a second language always stumble upon difficulties; however, the determination of learning a new language do not decrease easily as the motivation is still surrounding one’s mind. Today, English has become an international communication; even the teaching and learning of the language has already spread throughout the world. English is known as one of the most common use language and has been offering classes everywhere for years especially around Asia; additionally, the world common language has now become the number one language uses in every fields of career that is being offer everywhere. Non-American students should be required to take English class as a second language in school
Over the years English inarguably has reached a status of a global language and commonly is characterized as a lingua franca. It has become the language that is spoken by millions of people all over the world; as the mother tongue, as the language used for international communication and as the language learned in the millions of schools.
Abstract: Globalization has made intercultural communication inevitable. Communicating with other cultures characterizes today’s business, classroom, and community. Technology, especially the internet, has increased the probability that whatever is documented online will be read by someone from another culture. Intercultural communication is of importance in any career field, thus the art of knowing how to communicate with other cultures should be a workplace skill that is emphasized. This is a conceptual paper whose purpose is twofold.
...), 2012. Principles and Practices of Teaching English as an International language. Bristol: Multilingual Matters.