The Importance of Communication in the Children and Young People's Workforce

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Communication is the interaction between individuals and is an important skill to use within the Children and Young People's Workforce. The structure of communication is used by passing a message, receiving the message and replying to the message which is an essential and a basic skill of life. There are different types of communication, which are: Verbal Communication and Non-verbal communication. The reasons why people communicate is to express/portray our feelings and needs. We also need to communicate in order to build positive relationships with other professionals, children/young people and their families. Another reason we communicate is to understand one another and learn from one another by sharing ideas/information and experiences.

Verbal communication is in one way for people to communicate which is face to face. The several main key points of verbal communication are words, sound, speech and language. There are two different types of verbal communication which are formal and informal.

The different types non – verbal communication people use: Body language / Posture – Shows your feelings and attitudes. Gestures- Gestures includes pointing, waving and using fingers to specify number amounts. Paralinguistic - Includes factors such as, pitch, inflection, tone of voice and loudness. Proximity (space) - People often have need for personal space. The personal distance of space needed in a casual conversation is between 18 inches to 4 feet. On the other hand, the personal distance in a...

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... discuss the incident with parents without revealing the other child involved in the incident. For example; ‘Jack snatched a toy from another child and he got very upset’. However if Jack’s parents or Jack himself would later like to tell his parents who he was involved with is fine as it has come from a child rather than the staff as this is not appropriate.

6: In what situations would you break confidentiality? What possible tension could this cause?

There are many kinds of situations when you would break confidentiality. These types of situations includes; if there is an evidence or a reasonable cause that the child is suffering or is at risk of suffering significant harm or suspecting any kinds of abuse happening at home. If there are any concerns, you have to contact the department of Community Services and explain to them about your concerns for the child.

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