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The importance of effective communication in organisations
Analysis of an organization's culture
Analysis of an organization's culture
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Development, especially strengthening the organizational culture, it is not only the responsibility of the human resources department. The top management should engage actively in the process of building and / or strengthening it. The organizational culture has a huge impact on the morale and productivity of the company employees. Important for a manager who is involved in the development of his organization is not just "buying" the best employees, but the crucial stakes moves on implementing the vision and organizational strategies in the set of values of the employees. Another important step is to create the optimal condition for the employees to want to turn these objectives into reality. Unfortunately, especially in our society, characterized …show more content…
And for this reason we cannot ignore it, especially when talking about risk management, customer relationship management, leadership, management of changes, etc. That is why culture takes center stage in the successful fulfillment of undertaken operations which ensure the smooth functioning of the company in the long term. Every organization has a culture and a unique set of values, which differ to a greater or less extent than the other competing companies’ cultures. For example, there are companies which founded their organizational culture on integrity and honesty, respect, the concern for customers, for business partners or technology used, or responsibility for their actions or the self-improvement etc. The more these values are closer to those of the employees, but at the same time they support performance, the more the organization can gain. The importance of a strong company is to align the values it promotes with the strategies which aim performance and retention of staff. For this reason, some companies should reconsider the type of culture and make some changes in the system of values, but also seek continuous feedback from the employees and …show more content…
In the companies where the organizational culture stimulates the team spirit and not the focus on the exercise of authority, a boost the employees’ performance is remarked. To ensure a real performance, the companies should cultivate a creative corporate culture that has the strength to transcend the skills of valorization of the urgent opportunities, and at the same time, to create and take advantage on the opportunities arising in the business environment. There are managers who emphasize the close relationship that should exist between organizational culture and communication system. Such motivation and communication between people on different hierarchical levels (which necessarily include a feedback) help to identifying the problems within the organization and finding, establishing, implementing and carrying out the strategies to resolve them. In this way, the impediments which appear in the way of performance are removed.
Some guidelines that may be under discussion when building an organizational culture that ensures high real performance:
Aligning the culture with the business
Each organization big or small has its own values, ways of doing things and assumption that it operates in. The principles and ethics that exist in each of these companies are the baseline through which the company operates its affairs. This is what can be called as that organization’s culture. The culture in existence has an impact on the productivity, effectiveness and efficiency (Keyton, 2011). The basis of setting the most appropriate culture of a company is not only to move or increase the profitability but also to make the stakeholders happy and satisfied. One aspect of that is the employee or the human resource the firm who put their expertise in the firm and add a bit of creativity and innovativeness to move the products. Chick-Fil-A operates in a competitive industry thus it requires all the stakeholders.
As we know that a company’s culture, particularly during its early years, is greatly a reflection of the personality, background, and values of its founder or founders, as well as their vision for the future of the organization. When entrepreneurs establish their own businesses, the way they want to do business determines the Organization’s rules, the structure, and performance evaluation in the company and the people they hire to work with them. This is very much evident in the case o...
This type of culture results in lack of communication, lack of direction towards a common objective/goal and lack of commitment to the To ensure all the employees are competent, they need to develop a system to measure this competency. For example, they can do assessments to gauge competency. Besides that, they should provide compulsory and supplementary training to their employees to add in value and skills. Mentoring systems also can be implemented to ensure sharing of knowledge and experiences. Performance Rewards.
It focuses on how to formulate and define clearly vision statement (organizational culture), challenging goals (organizational strategy) and gaining respect and trust (Humphreys & Einstein, 2003). The leaders encouraging participations, willing to take risks and acting as role models, who are highly admired, respected and trusted by their followers (Conger and Kanungo, 1998; Howell and Frost, 1989 and Bass & Riggio, 2006). Therefore, the followers will be highly motivated to perform beyond leaders’ expectations (Howell and Avolio,
Organizational culture is the system of shared beliefs and values that develops within an organization and guides the behavior of its members, while organizational structure is an expression of social and economic principles of hierarchy and specialization (Kinicki, 2015). Both the culture and the structure of an organization are important things for management to understand in order to successfully set and achieve an organization’s goals. Companies who excel in highly competitive fields can attribute their successful economic performance to a cohesive corporate culture that increases competitiveness and profitability. This culture is best utilized in an organization that has the necessary structure to allow its employees to coordinate their actions to achieve its goals.
(2014) is “the way in which leaders interact, make decisions, and influence others in the organization” (p 237). The culture needs to foster cooperation from all areas of an organization, while providing the ability for adaptation and growth. Not all organizations culture will be the same, there is not a correct one that can blanket all organizations to cozy success. (3) Talent Systems. Human capital drives all organizations, the right people need to be in the right jobs with the correct opportunities for growth and advancement. There must be a constant search for strategic thinkers and leaders able to step up with called upon. The authors mention “Talent Sustainability” (p. 248), there must be enough qualified employees ready to move up so the organization will not stall while searching for others to replace others due to attrition, or other opportunists. (4) Organizational Design, must take a number of variables into account while providing structure to an organization. Hughes et al. (2014) state “the design of the organization is a trade-off between options, each with advantages and disadvantages” (p 253). The correct design can help clear the hierarchy of an organization and the proper channels for
Chapter sixteen in our textbook highlights the benefits of organizational culture and what it can do for any company with a strong culture perspective. In fact chapter sixteen-three(a) speaks widely on how a strong culture perspective shapes any organization up well enough to perform better than any of its competitors who do not balance any organizational culture. If not mistaken after viewing SAS institute case they are well on track with facilitating a high performance organization culture. First, SAS institute motivate all employees to become goal alignment in their field of work. This is where they all share the common goal to get their work done. In one of the excerpts taken away from this case, an employee- friendly benefits summary expresses the statement “If you treat employees as if they make a difference to the company, they will make a difference to the company.” “SAS Institute’s founders set out to create the kind of workplace where employees would enjoy spending time. And even though the workforce continues to grow year after year, it’s still the kind of place where people enjoy working.” Clearly highlighted from this statement that SAS Institute is mainly ran off of a fit perspective. Which argues that a culture is only as good as it fits the industry. Allowing a good blueprint or set up will
The concept of organizational cultures was first raised in 1970s, and soon became a fashionable topic. Organizational culture is the shared beliefs, values and behaviours of the group. Theorists of organizations believe that organizational culture represents the pattern of behaviours, values, and beliefs of an organization. Hence, studies around organizational culture have been seen as great helpful and essential for understanding organizations and their behaviours. Additionally, organizational culture has been considered to be an important determinant of organizational success. Therefore, leaders and managers pay more than more attentions on this topic, focusing on constructing and managing organizational cultures.
To assume the fact that organizational identity is a dynamic system, we can also assume that it results from a set of characteristics peculiar to the organization which built its singularity compared to other collectivities or organizations : the principle around which it actually constituted itself; its implantation conditions in the social sphere; the objectives that are assigned or actually defined; the hierarchy that will be implemented; the leadership style that it will adopt; ways of doing things but also the rules and norms it imposes to its members. Originating around these elements, the organizational culture will slowly be shaped, made of a traditions and values capital, values that are unique to the organization . This organizational culture, even if it can evolve with time, always constitutes a privileged mean of regulation in its internal
Numerous styles of management exist that the executive can adopt in leading the organization, such as autocratic, participative, as well as democratic. The management should adopt a style that incorporates the views and values of its workforce within the organization. The staff in an organization is the best assets that an organization can have. It is not enough for an organization to have the most qualified, experienced and professional workers in the field, rather it requires a dedicated team of workers willing to sacrifice and give their all to the success of the organization. The skills that an organization has, such as its corporate strengths, help in shaping its values and cultures, as well as boosting the esteem of its workers to enable them become more productive. Lastly, the organization needs to cherish the shared values within its midst. These elements bind the workforce and management of a company
It brought organisational culture to the performance of a company, which has become a critical topic in management department. In addition to organisational culture, organisations need to be aware and prepared for changes in the expanding workforce as business grows. Companies are faced with maximizing benefits as well as profits while minimizing negative factors that come from those changes. There is no one answer to the issue, but some of the guidelines are clear. Awareness of organisational culture, teamwork, individual performance, external environment adaptation, leadership, and measurement of organisational culture are key factors that lead a company to perform better.
Organizational culture is imperative to the success of the organization. The strength and core values of the organization is supported by the organizational culture. This allows for organization to operate in a specific manner that is specific to that organization and can pave the path for success. Company founders are passionate about their vision and mission and they elude that passion into their employees. When that passion and mission is successfully implied to the employees the company strives in it 's path to success.
The concept of organizational culture is one of the most debated topics for researchers and theorists. There is no one accepted definition of culture. People even said that it is hard to define culture and even more change it. It is considered a complex part of an organization although many have believed that culture influences employee behavior and organizational effectiveness (Kilmann, Saxton, & Serpa 1985; Marcoulides & Heck, 1993; Schein, 1985a, 1990).
It was found that the organizational culture to influence the workers' commitment and identification with the group and organization, as well as their sense of involvement with their work tasks (Ruigrok, 1999). The issue of change and culture, and there is solid documentation that overlook the organizational culture and obstructing efforts to change the organizational performance. Study of past failures in development efforts points to the role of organizational culture as a crucial would consider the change (Souza, Bouza et.
“Values are the beliefs of an individual, group, or organization, in which they are emotionally invested” (Carpenter, Bauer, & Erdogan, 2015). Many organizations consider corporate values strategically import for building their company’s reputation and keeping the customers’ confidence and allegiance. That, however, is only a tiny portion of the strategic benefits that organizational values can offer. “Further benefits include:guidance for decision-making on all levels, selection criterion for new employees, driver for individual and corporate behavior on all levels supporting the vision, mission, and goals of the company, and effective definition and implementation of core values” (Gupta, 2015). Values within a company need to be more than just a few words that sound nice to ensure overall acceptance within an organization. “Effective core values need to be emotionally appealing and workable” (Gupta,