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Employee engagement literature review
Leadership and its role in achieving organizational goals and objectives
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The CIPD profession map (see diagram below) is made up of 2 core strategies, 10 professional areas, 8 behaviours and 4 bands (levels). Band 1 would be at the start of the HR career through to band 4 at the senior level of the Hr career. The HR profession map shows all the required behaviours to be successful in a HR Career. Core Professional Areas
• Insights, Strategies and solutions – The Hr expert needs to develop an understanding of the organisation and its context. They can then use this insight (understanding) to plan a strategy and create solutions to meet organisational needs now and in the future.
• Leading HR – a Hr Professional should act as a role model and they should lead themselves and others by example through supporting,
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A Hr professional at band one should continually look for and assess for any potential improvements. They should be able to collect and analyse data and assist in agreeing change. The hr professional can then implement the changes and review and monitor them to ensure the changes remain in place and are effective.
Organisation Development – collect information and coach managers to assess data to identify potential gaps within the organisation and with individuals. Work with managers to plan for improvement put in place a plan to ensure that the values, culture and the environment of the organisation help enhance the performance and meet organisation goals. Provide feed back and advice to support employees through organisational change and collate and analyse date to assess performance against the strategy.
Resourcing and Talent Planning – Ensure the organisation has the right talent pool of employees, create succession plans and ensure recruitment policies are up to date and free from discrimination. Support and coach managers on interviews and induction plans and exits such as redundancy. Be up to date with employment law. This enables an organisation to have the staff and the talent to meet and organisational strategy both short and long
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Collect data and develop learning plans and evaluate to ensure the training is effective
Performance and Reward – Build a high-performance, ambitious culture by delivering cost effective reward programs. Identify and analyse the organisational needs to enable a strategy to be developed. Implement the reward programs and analyse for effectiveness.
Employee Engagement – ensure emotional connection between all the staff is positive and understood and aligned with the organisation. This helps employees to be happier at work and in return more productive.
Employee Relations – The relationship between the organisation and the employee should be clear and transparent and all policies and procedures should abide by any law
Service Delivery and Information – The service from HR personnel must be managed effectively and professionally through the entire time an employee is employed within the organisation
Behaviours
Curious – Look forward and focus on what might happen in the future. Be Nosey and ask lots of questions about current issues and future development. Remain willing to consider new ideas and be free of
Human resources (HR) goal is to strengthen the employer-employee relationship. They must ensure that a company most important asset or it’s human capital is being nurtured and supported. This goal is supported by a variety of functions within the human resources department and throughout the organization. The various disciplines of HR require expertise in compensation, benefits, safety, payroll, recruiting and training. Even though it is not a revenue generating source, HR management needs to be effective because implementing methods and strategies can show result throughout the functions of an organization.
Hailey, V. H., Farndale, E. & Truss, C. (2005) ‘The HR department’s role in organizational performance’, Human Resource Management Journal, 15(3), 49-66.
“Hr is shifting from focusing on the organisation of the business to focusing on the business of the organisation” (Zulmohd 2011). David Ulrich points out four distinctive roles of HR which makes the organisation most effective and produce competitive advantage. He planned to change the structure of HR function and build HR around roles. The four key HR roles identified by Ulrich, one HR business partner/strategic partner – aligning HR and business strategy which plays an important role in setting strategic direction. It builds strategic relationship with clients and strategically manages the development of the workforce. The second key role is administrative expert which creates and must deliver effective HR processes made to tailor business needs. It also involves managing people and HR related costs. To continue to the third key role, change agent which understands the organisations culture, and takes the responsibility to communicate those changes internally and gain its employees trust. The final key role identified by Ulrich is employee advocate which is a core in HR role represents employees and helps to improve their experience, protect employees’ interests and confirm strategic initiatives are well balanced. Employee advocates must also “ensure fair, ethical and equitable people processes and practices.” “David Ulrich’s HR Model is about defining the HR roles and
In terms of the National Career Development Guidelines, I think this activity touches upon all of the main domains. The activity address the personal demands and commitment of the career, what is needed, in terms of education and development to obtain that position, and it address the long terms implications of what is needed of the career and it’s impact on the community. Coupling this activity with a personal journal it will give the students to ability to apply the action steps of the domains so they can have a realistic idea of the their desired career path. For adults, I think the National Career Development Guidelines severs as a base for the counselor to provide specific actions to help the client. Since career counseling can be very overwhelming I think it is a great tool to use for new counselor to get an ideal of the career counseling process.
The aim of the training is a major aspect in the planning phase and execution phase. To develop the right material or tools, you need a very clear understanding about the skills or information you want the employees to have after completing the training as well. By the way, the extent of the training also affects whether you handle the training internally or send employees to training sessions through another organization or college. Here the typical training types include safety, orientation for new employees, general issues and job-specific
“The CIPD Profession Map sets out standards for HR Professionals around the world: the activities, knowledge and behaviour needed for success” (CIPD, 2015)
The purpose is to develop a plan that can be efficiently used for training staff members inside the
In 2009 the CIPD first launched the HR Profession Map, developed ‘by the profession, for the profession’ based on research and
According to this definition, we can see that human resource management should not merely handle recruitment, pay, and discharging, but also should maximize the use of an organization's human resources in a more strategic level. To describe what the HRM does in the organization, Ulrich, D. & Brocklebank, W. (2005) have outlined some of the HRM roles such as employee advocate, human capital developer, functional expert, strategic partner and HR leader etc.
This ensures that employees either comply and accept the changes being made within the organisation or leave the company as to not cause a problem when changing the organisational
This means it is fundamental for HR professionals to grow and develop these ‘great HR capability regardless of your role, location or stage in careers’ (CIPD, 2017) and ultimately play a role in shaping and driving the organisation to deliver its strategy. The specialisms also include organisation design, organisation development, resourcing and talent planning, learning and development, performance and reward, employee engagement, employee relations and service delivery and information (CIPD, 2017). It is important that we consider the size, resources and growth rate of a business and thus the requirement for each of the specialisms. Finally, CIPD’s Profession map highlights eight behaviours that ‘underpin good practice regardless of specialism’ (CIPD, 2017).
...tisfy personal career development objectives and needs. In the next five years, acquiring experience and hands-on knowledge of human resource management is a definitive and obtainable goal.
I am very interested in the career path of human resource management, which involves the management of an organisation’s workforce and personnel. People are the most valuable asset in any organisation and therefore, in order to ensure the smooth-running of that organisation, it is essential that a HR manager possesses a solid understanding of human behaviour.
Changing Roles. Traditionally, HR has been an administrative position-processing paperwork, benefits, hiring and firing, and compensation. However, recently HRM has moved from a traditional to a strategic role, the emphasis is on catering to the needs of consumers and workers. Before, HR was seen as the enemy and employees believed that HR’s main purpose was to protect management. Now, the position requires HRM to be more people oriented and protect their human capitol, the staff. In addition, human resource management has to be business savvy and think of themselves as strategic partners in the 21st century.
Whether an organization consists of five or 25,000 employees, human resources management is vital to the success of the organization. HR is important to all managers because it provides managers with the resources – the employees – necessary to produce the work for the managers and the organization. Beyond this role, HR is capable of becoming a strong strategic partner when it comes to “establishing the overall direction and objectives of key areas of human resource management in order to ensure that they not only are consistent with but also support the achievement of business goals.” (Massey, 1994, p. 27)