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Case studies ethical decision making
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An Issue of Ethics
Ethics is a topic that is highly considered and viewed as a vital part of every decision making process for all companies, organizations and individuals. Ethics can be defined as a system of moral principles and a branch of philosophy which defines what is good for individuals and society (Ethics Guide, N.D.). If a company were to decide to show support for a controversial topic such as gay rights or not show support for women employment then they would increase their chance for public boycotting and rage towards their decisions not including how individual employees would feel. Furthermore, if a retail chain hired a vast higher percentage of one ethnicity then society could view this as a racism and further damage the
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Target allowing a third part to use sales data and consumer information, gives them the opportunity to create a strong marketing strategy and increase revenue at a minimum cost. While Global consumer marketing and consulting firm could create a long term relationship with Target Corporation if this partnership yielded positive results. Furthermore, showing other high level organizations to see the impact they have on Target Corporation and see a need for that same plan for themselves creating revenue growth thought positive credibility and results. However, the use of consumer personal information from consumer view, could lead to identity theft, breach of privacy and other security concerns. Possible causing consumers to shift their loyalty and business elsewhere. In conclusion shareholders and other partners to Target could suffer a loss in profit and reputation due to the tainted view in consumers, especially with not holding their promise not to sell or share personal data, the loss of consumers becomes a high risk (Hooker J, 2008).
Analyzing the Situation Using Hooker’s Rational Analysis of Ethical
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Thus action should be ethical when no other action generates greater net utility (Hooker J, 2008). Analysis; opposed to any moral obligation, an organization must think about its revenue growth and stability in the future. Thus, ethics is only feasible if it creates a win for all involved within the organization and the impact of the decision at hand. For Target to sell its consumer personal information to the third party, Target will be able to predict future trends, create a strong marketing strategy and allow for increase consumer loyalty and relationships. The shareholders will gain from the increase in sales, while the third party would be able to gain attention from other organizations and if successful in the analysis create a long term relationship with Target for future analysis. According to the Utilitarianism principle Target would not be ethically violating its privacy policy if they took out all personal details and aggregated it then gave it to global consumer marketing and consulting firm.
2. Virtue Ethics
Also according to Hooker (Hooker J, 2008) mentioned that any organization or individual should make a decision that is consistent with the virtues and qualities that are necessary for humanity. Which is trust, honesty, truthfulness and transparence that companies and individuals want to adhere to (Hooker J, 2008).
Target has many competitors in the market, and the level of competition is highly intense. Some of its main rivals are Wal-Mart stores, Home Depot and Costco Wholesale Corp. All of them produce similar products as well as offer almost the same services to their consumers. Naturally, the organization would need a strategy that helps it to stand out and to distinguish it from its competitors, thus, Target 's positioning was based on more than just pricing; it combined quality and style. This was the differentiation strategy that have always been applied since the launch of the organization.
Target must compete vigorously and fairly in the marketplace using our independent judgment to make the best decisions for the Company.
Target Corporation's strategic structure plans are continuing staffing the organization and assemble a well-talented management team. Also, continue recruiting and retaining employees with the needed experience. Another option is to acquire, develop and strengthen resources and capabilities in performing critical value chain activities to match changing market conditions and customer expectations. Target Corporation needs to explore multidivisional or matrix organization structure to facilitate strategy execution, delegate authority, and managing external relationships (Thompson, Peteraf, Gamble and Strickland, 2016).
Morales-Sánchez, Rafael, and Carmen Cabello-Medina. "The Role Of Four Universal Moral Competencies In Ethical Decision-Making." Journal Of Business Ethics 116.4 (2013): 717-734. Business Source Complete. Web. 8 Apr. 2014.
In December 2013, Target was attacked by a cyber-attack due to a data breach. Target is a widely known retailer that has millions of consumers flocking every day to the retailer to partake in the stores wonders. The Target Data Breach is now known as the largest data breach/attack surpassing the TJX data breach in 2007. “The second-biggest attack struck TJX Companies, the parent company of TJMaxx and Marshall’s, which said in 2007 that about 45 million credit cards and debit cards had been compromised.” (Timberg, Yang, & Tsukayama, 2013) The data breach occurred to Target was a strong swift kick to the guts to not only the retailer/corporation, but to employees and consumers. The December 2013 data breach, exposed Target in a way that many would not expect to see and happen to any major retailer/corporation.
The year 2013 was not one marked for pride for the retail chain, Target. They had one of the largest data breaches known to date that occurred between November 27th and December 15th. Not only was this the one of the largest attacks known to date of this kind, it was also quite eye opening to many who may not have paid any attention to the world of information security. The Target hack resulted in 40 million compromised credit and debit card accounts and that was just the initial known result. After some time, the research revealed that a total of as many as 110 million Target customers were the victims of this gigantic hack. Although computer crimes occur within the United States often, the bigger problem is that criminals from other countries across the oceans are attacking as well.
Target Corporation is the biggest discount retailing business in the US which comes just after Wal-Mart Stores Inc. The headquarters are located in Minneapolis in Minnesota in the USA. George Dayton founded it. It initially started as a family business with a regional retailer shop and later grew into a national full retailer store. The company’s main aim is to offer retail services at friendly rates and, its main attracting feature is discount rates offed on different products in the business. The company has indicated tremendous growth in the retail business. It has a target to outgrow its market and achieve competitive advantage over its competitors. This essay seeks to discuss the competitive analysis and
On April 24th, 2014, one simple recording released by TMZ made Donald Sterling, owner of the NBA’s Los Angeles Clippers, the most hated man in America. In this recording, Sterling ranted over the fact how he did not want V. Stiviano, his partner, to be affiliated with any African Americans. As a result of his racist statements, fans, athletes, and sports organizations/members, voiced their opinions on the matter, flourishing social media. Many star players such as LeBron James, Michael Jordan, Magic Johnson, and a majority the Clippers players acknowledged that something had to be done, and that the NBA is no place for racism. In the end, after team owners took a vote, NBA commissioner Adam Silver held a press conference enlightening the public
Every individual has certain values and ethics that he/she stands by. Values give us a sense of what is important while ethics gives us a sense of what is right and wrong. Together, these qualities help guide us through our everyday life: what actions to take and what decision to make. Sticking to ethical standards allows you to stay clear of trouble; therefore, strengthening people’s trust in you. In return, this leads to gaining people’s respect and cooperation, which may result in leadership responsibilities. Therefore, we believe that personal values and ethics will affect a person’s career success. However, there are times where individuals will make unethical choices--some situations might question your resolve. This can be caused by
Some of the deficiencies in the way cultural relativism addresses moral problems, according to Holmes; are that they remain impractical, they are subject to change depending on where you live, and that people tolerate the different cultures. As a professional business person, I agree with Holmes analysis. Allowing others perceptions or beliefs to get away with our own personal beliefs would be contradicting ourselves. It is important to stand up for our beliefs, and help educate others on ethical issues. Over time we can make a difference in the world by modeling moral beliefs and ethics.
I discovered how sticking to one’s morals should be the topmost priority for everyone involved in business, whether personal or professional. Regardless of what the consequences may be, the intensity of the problem, and the complexities it may bring, sacrificing one’s integrity should never be an option, as integrity goes hand-in-hand with the morals of an individual (Duggan & Woodhouse, 2011). They further go on to say that having individuals take part in building a code of ethics that supports employee integrity, they will act ethically. Also, I believe that companies should place more emphasis on the moral behavior of their employees, and clear-cut policies should be set regarding such ethical situations. Furthermore, I realized how serving justice while making decisions really helps in the long run, and that opting to go for the ideal rather than they deserved is not always the best option, and could hurt a company in more than one
When dealing with hardship you should not forget to follow your policies and be honest. Although many online businesses are accepting the importance of website, but the potential of ethical concerns still dawdles in this situation. Because of the tremendous growth of e-commerce, it has sparked ethical concerns about privacy, deception, intellectual property, and marketing to children. One such company deceived its customers about its policy and promise. On June 9, 2000 Toysmart was a Disney owned internet vender of educational toys and games filled for bankruptcy. Toysmart placed ads to pay its investors. The ad encompassed detailed information of more than 200,000 customers, each customer worth up to $500. The offer included customer’s addresses, billing information, family information and names.
Business ethics are a set of moral rules that govern how a business operates, how people should be treated within an organization, and how business decisions are made. They are a crucial part of employment and in managing a sustainable business, mainly because of the serious consequences that can result from decisions made with a lack of regard to ethics. Even if you don’t believe that good ethics don’t contribute to profit levels, you should realize those poor ethics have a negative effect on your bottom line in the long-run. Every business in every industry has certain guidelines to which its employees must stick to, and regularly outline such aspects in employee handbooks.
The organisation should also display ethical behaviour towards its stakeholders which is important for building long-term relationships with its customers.
...try to ensure Internet security. More practically, marketers must try to target consumer groups more accurately. Minimizing unwanted consumer contacts may reduce the intensity and visibility of some dimensions of privacy issues. Last, marketing researchers must attempt to define privacy operationally. Much has been said and written about consumer privacy, but we still have little understanding of what information consumers consider private, why they consider it private, and whether this set of information changes situationally or in response to other factors.