Summary Of Nicholas Book Chapter 6

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The Chapter 6 of Nicholas book states that the overreaction is caused by emotionally defense to protect the listener from being effected by the incoming hurt or anger from the conversation, leading to the incomplete or skewed understanding of the meaning of speaker. The Chapter 7 of Nicholas book states that the true listening process requires mutual attention and interaction without both physical and mental barriers. The Chapter 8 of Nicholas book states the preconceived assumption will hinder the correct understanding of the content, but the empathy in a receptive mind enhances the quality of good listening. The Chapter 9 of Nicholas book points out the automatic defensive triggered by natural emotional reactivity and how to constructively defuse such defending system. (1) The Chapter 4 in Shankman’s book points that controlling …show more content…

For my personal experience, the stereotype and general impression of my family to me pressurizes me somehow for their high expectation. They care about the grades and my performance in detail. As a result, any mistakes will be maximized but, for my perspective, to manage the level of self awareness to a moderate level will benefit us to work more efficiently. In Chapter 7, Tony and Joan’s conservation does not go smoothly because of both the appearance of their baby and the tiredness after their marriage. Such scenario happens also in my family because I usually do not want to communicate to my parents because of the stress from school and growing up. Sometimes, they do not care about because their company business already occupied almost all of their minds. However, to truly communicate, the simple global question such as “how is life today” can goes a long way. In chapter 8, the egocentric assumption about the ideal type of explanation (concise vs. complicate) will influence the information reception negatively. In professional career,

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