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Article for review on supply chain management
What is supply chain management....
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Recommended: Article for review on supply chain management
3.3.1 – Threat of new entrants
The treat of new entrants for Costco is low because there are many advantages that Costco has compare to its competitors. Phalguni Soni indicates that “A new competitor would also find it much harder to have the same recognition for consistency in pricing and products that Costco has, as the company has been around for decades. It would also require scale in order to pose a significant threat to Costco” (Soni). It is clear that Costco’s brand recognition is strong in not only the U.S. but also other countries where it operates. The company have operated for a long time with a large number of warehouses in all of the states of the country, so it will be the first obstacle that any new entrants have to encounter.
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When people can easily remember Costco, they may have a hard time to recall the name of any retail stores that just open for a few weeks. The longer a retail store operate in a particular place, the more recognition people may have when mentioning about it. There are also other factors that relate to recognition like the quality of products, customer service, and the number of customers that that store has served. As a corporation that has existed for a long time, Costco has a large number of customers and their loyalty. Furthermore, Costco also invest a huge amount of money in their operation, distribution, supply chain, and others. Therefore, it takes not only time but also a lot of capital for new entrants to compete with Costco. Although new entrants may invest a lot of money in the same areas as Costco, the number of loyal customers need a long period of time to gain and maintain. Money can only help new entrants to become as huge as Costco. However, customers will take time before they become loyal to a completely new brand for them. When mentioning about capital, new entrants certainly will not have enough capital to invest to be the second Costco. Their funds usually enough to compete with local retail stores or may be with a corporation which has a few stores. Winning Costco at a certain state doesn’t mean that new entrants can significantly impact on the operation of Costco. Abhijeet Pratap also demonstrates that “The kind of supply chain and distribution system that Costco has managed is not easily imitable… There are other factors too that limit the chances of new players entering the market. Apart from capital investment, there is also a need of skilled human resources to build a brand like Costco. New brands would also have to struggle to obtain the same customer loyalty and reliance” (Pratap). Costco isn’t a small retail store near anybody’s house that they can imitate with a small amount of capital and few employees. When talking about Costco, people can easily imagine of a local warehouse near their house. It was a huge building which can cover a block of a street and include a lot of employees and a huge variety of products. All of the costs are huge for any new entrants to cover with their revenue. Furthermore, skilled and excellent labor is another factor that new entrants can’t compete with Costco. Having a long time to build their brand, Costco has a large number of skilled and motivated employees that help run the corporation effectively and efficiently. Recruiting and training take a long period of time to have the same number and type of employees that Costco has. New entrants will not the same level of employees compared to Costco even they try to do anything. Any employees who are satisfied with their corporations and have a stably good performance will not have any chances to leave their corporations to join a brand new one which doesn’t have any reputations. New entrants may be able to recruit many potential employees who can help them compete with Costco. However, it will take them a large amount of capital for the recruitment and doesn’t mean that those employees will stay and help the corporates to compete with Costco. Another part is from customers and their loyalty. Customers will be loyal to any brands that satisfy their needs and create values for their products or services. In order to achieve those objectives, the corporation firstly should have a long period of time of operation. Moreover, they invest a large amount of capital to expand their business and pursue their objectives. New entrants’ short term objectives are usually try to survive and expand their business. Although their long-term objectives may be competing with Costco, the path which they go is still really long until the day they are able to compete with Costco. 3.3.2 – Bargaining power of suppliers Bargaining power of suppliers is also low for Costco for certain reasons.
Justin Young illustrates that “Because of the large population of suppliers, no single supplier can easily impose its demands on firms like Costco. Suppliers’ bargaining power is further weakened because the overall supply is high, which means that a single supplier’s action is unlikely to significantly impact the level of total supply available to Costco” (Young). Costco is one of the largest retailers in the U.S., so it is obvious that the corporation will never depend on any suppliers for a particular type of product. Costco knows that the corporation can’t base the whole operation on a small number of suppliers. Moreover, the limit in suppliers will cause a lot of problems for not only operation but also the ability to compete with other competitors. Therefore, Costco will have a large number of suppliers for their products. Furthermore, for each type of product, they will have multiple suppliers to make sure that they also a variety in any kinds of product. For suppliers, they can’t cause a significant impact on Costco because they know that they aren’t the only ones that Costco bases on. There are many suppliers which want to work with Costco and are willing to replace the spot of any suppliers which make mistakes leading to lose their spot. Getting products in Costco doesn’t only help suppliers reach a large number of customers but also be able to sell more products. With many warehouses and distribution channels, Costco is a dream place to sell products for any suppliers. Suppliers themselves are also in the competition to put their products on Costco’s shelves, so it will not be an impact on bargaining power of suppliers. Even though Costco may have strict rules and regulations for their products, suppliers are obviously benefit from those things. Their products will not only have high quality but also meet particular standards that customers demand. Costco wants to distribute
products, so they have to understand completely the demand for products. Phalguni Soni also indicates that “No single supplier accounts for over 5% of revenue. Besides, being one of the largest retailers in the world, Costco’s bargaining position is relatively strong with its suppliers” (Soni). The percent is so low that it explains how well Costco controls the power of its suppliers. The impact will be tremendous if a few suppliers account for too much revenue that Costco earns. It isn’t the problem with only Costco but any businesses. It is the best and safest thing for any businesses that they don’t depend on any single or a few suppliers. It will be hard for start-up and new entrants. However, there are many ways that those kinds of companies can deal with the limit in suppliers. For large corporations like Costco, it is crucial that they understand the problem and try their best to lower this type of power as much as they can. Depend on suppliers isn’t a good thing to do. Their power will demonstrate in the price that they require corporations to pay and it will clearly lower the revenue. Furthermore, delivery and quality are the next two things that corporations will recognize that they have to accept whether they like it or not. Corporations therefore have to gain their power and lower the power of suppliers so that they will not only have freedom in their choices of suppliers but also control in the quality and price. The power of control suppliers will help corporations increase not only their revenue but also their quality of product. More and more loyal customers will increase because corporations are able to maintain the high quality of product. Even though it is a easy concept to understand, it isn’t easy to implement because corporations have to have certain power and abilities to increase their power over suppliers.
The success of Wal-Mart is so great, that many people believe that Wal-Mart is becoming a monopsony . Suppliers are forced to deal with Wal-Mart because of the large percentage of sales at Wal-Mart cash registers. As such, Wal-Mart also has the ability to dictate prices of the goods it receives from the suppliers. Every day, more and more retail stores close their doors for good because Wal-Mart controls such a huge margin of the retail sector.
Understanding the number of competitors and their capabilities in a particular market is a key function of building strategy. If a company is competing against another company offering the same product or service, it faces limitation in regards to both supplier and buyer power. Customers will always tend to go to the place where they get the same product for a cheaper price, while supplier will tend to flock to places where the deal is considerably high. For CMG, a key differentiation in its competition within the fast food industry is designated I its ability to meet a one of a kind fast food experience where customers experience fine-dining similar to high0end hotels, but a low prices. CMG additionally differentiates totally with its rivals in the sense that they struggle to offer healthy and high-quality food that positively impacts the society.
The suppliers bargaining power is generally strong because of the big monopolies and the high importance of purchasing components and operating system, therefore it decreases the profitability of the market players.
Promotion: Costco doesn’t have any conventional marketing/ promotion strategies like their competitors as they are not big on advertising. They email and mail their members flyers and product descriptions which help them maintain their customer retention. However, they don’t actively advertise to new customers, primarily relying on their current customers to advertise by word of mouth like Kimberley Peterson, the
Every company and/or organization starts and operates to achieve a single major goal, which is normally included in the company’s mission statement. Setting a goal, however, does not translate into success on its own; it is only the fist step. Understanding market segmentation is the second most important aspect of doing business. “Sellers and advertisers want to be able to determine what the potential market is for their product or service, as well as the best ways to reach potential consumers” (Terrell, 2013). Once a goal is set, an organization first must decide if it wants to operate locally, regionally, nationally, and/or internationally, as the size of the geographic coverage has a large influence on demographic coverage. It is crucial for a business to understand what it is meant by demographic coverage; it is to understand people’s age, gender, culture, social norms and beliefs, and income in a given geographical size (Grewal & Levy, 2010). Let’s take a high class and luxury bar as an example to explain the importance of these key factors. If the bar is located in an area where the average age is 60, it will be safe to assume that the business will have difficulties finding many customers. Similarly, the business will not be able to survive if it is located in an area that has a lot of Mormon or Muslim residents as drinking alcoholic beverages is prohibited by these religious practices. On the other hand, if the said bar is located in an area such as San Francisco where the average age is around 38 years old, the median income is ~$70,000, and the culture is a melting pot of many races with many beliefs and behaviors, it will most likely thrive to its full potential (city-data.com, 201...
There are two main types of motivation when people work for an organization: intrinsic and extrinsic. From those two, various types of motivation can be derived ranging from achievement and competence motivation to fear motivation. Costco utilizes various motivational techniques and we can analyze them from the traditional, human relations, and human resource approach to determine how Costco is different from most retail store of similar size. From the Human Relations approach, Costco has a low turn-over rate even with the use of part-time workers, the insurance enrollment period is lower than that of other retail stores, and the portion of health care premium paid by the company is over 92% From the traditional view, Costco has a higher wage on average, well above that of minimum wage by at least 40%. From the human resources perspective, Costco chooses most of its management position from its internal workforce.
Costco is one of the companies that have started from humble beginnings to become one of the most recognized institutions in the wholesale industry. Based on the Costco case, there are valuable lessons I have learned and the look of things is that Costco is here to stay. One of the insights I have gained from the Costco case is that organizations should understand their value chains and focus on their strengths to drive competitiveness. Another lesson that I have learned is that information technology can be used by organizations to improve their levels of competitiveness. Also, the Costco case study has enabled me to realize that the management of organizations should constantly evaluate the impacts of the strategies they employ because it is through such evaluations that the best practices can be adopted to improve the performances. Costco has applied these aspects in its different areas of operations, and they have advanced the organization since its inception days to present. From the strategic management practices, the organization has grown from strength to
In the warehouse segment, Wal-Mart’s Sam’s Club competes harshly with Costco. Costco has fewer warehouses but greater sales and revenues. Costco customers also shop at Costco more frequently than Sam’s Club customers and, on average, spend more each visit as well. Costco’s dominance may be the result of better innovation. Costco offers luxury items and was the first to sell fresh meat and produce, and gasoline. This is important because innovation is a key factor in assessing competitors in an industry.
Goldberg, Bill Ritter). While hiring with in a company has its negatives, it also has many positives as well and Costco has many examples, one being, over half of the employees at Costco have started at the very bottom and have worked their way up being promoted to higher positions (Kevin Short). Giving employees the opportunity to expand in a company such as Costco, will create a much stronger work ethic among employees because it gives them something to work towards. If happy and hard
As for the second issue, it seems that Costco’s efforts to become an international company are moving slowly. They have not reached a point where their US and Canadian warehouses provide a backbone for their finances. Costco’s third issue is their expenses, which include merchandising costs and pre-opening expenses, have been increasing steadily and they need to balance this out to keep a positive net income. Analysis: Key Issue #1: Costco has many competitors, with the primary two being Sam’s Club, a wholesale business managed by Walmart, and BJ’s wholesale club. Sam’s Club offers the same services as Costco.
In the Grocery industry today there are 4 major companies that dominate the United States market share; Kroger, Safeway, Super value and Publix. With the competitive advantage of being the largest stores in the industry these retail giants should have competition at a minimum and should be thriving (Farfan, US Largest Retail Supermarkets - Complete List). The application of Porter’s Five Forces that influence an industry shows that these retailers do have many advantages but being vulnerable in even one of the areas can make a significant difference in market share and profitability.
Wal-Mart is a huge retail powerhouse that is able to maintain its competitive edge by cutting costs and maximizing shareholder wealth. Wal-Mart’s strength is derived from its in-depth and diverse supply chain that has been recognized as one of the best business management control systems. The company competes by providing low prices made possible through comprehensive supply lines that allow managers to shop around for the cheapest prices when determining what goods should fill store shelves. Wal-Mart’s ability to efficiently use supply chain management has given them a competitive advantage over their competitors such as: Target, Costco, Kmart, Real Canadian Superstore, Dollarama, etc. All of these rival firms have similar corporate structures to Wal-Mart’s - Costco is a warehouse store offering wholesale...
Most major retailers maintain the mentality of low prices along with low wages and minimal benefits to employees. Costco follows a different business model of paying employees more and treating them better attempting to make them more satisfied ergo, providing better customers service. Founder James Sinegal believed
Increase in the online shopping is also a good opportunity for Costco. The biggest fear for the customers while shopping online is the distrust and poor quality of the product. Costco already has a very positive image in the society. Customers would not hesitate to buy online even the products like furniture. Thus, help Costco to decrease its inventory cost and may give competitive advantage over Amazon.
In speaking to a Costco employee, they spoke highly of Costco’s emphasis on employee growth within the company, particularly as a post-secondary student, and how the company strives to eliminate job complacency by perpetually challenging and motivating it’s employees.