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Group dynamics conflict resolution
Conflict resolution and how conflict enhances group dynamics
Conflict resolution and how conflict enhances group dynamics
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Norming During the storming phase, the way in which group members should behave and relate towards one another are not always clearly defined. However, the storming process helps group members to extract the necessary norms that will allow for the group to get to a point where they can work together to reach common goals. It is in this stage where more positive emotions are exhibited (Gladding, 2017). For example, in 12 Angry Men (Lumet & Rose, 1956) the men finally began to listen to one another as they discussed their understanding of the case and the evidence that was presented. Group members began to respect one another’s opinion and even give assent to thoughts that were beneficial in reaching a verdict. Part of this was due to the process of identification, where group members began to feel a connectedness with one …show more content…
another based on aspects of themselves revealed in the group. Here-and-now experiences were visible as some members were basing their decisions based on past experiences with family members and life experiences.
For example, group some of the members exposed their biases like when one of the men made the comment “kids these day” and shares about his strained relationship with his son that he has not talked to in years. Another group member shares about his experience in poverty as a young man and gets upset about the way another group member talks about the young man who was accused and was described as coming from a poverty stricken home. Another example is when the older man in the group seemed to understand why the older man who gave testimony during the court case may have just wanted attention. However, these biases were exposed and the members were confronted with the opportunity to face make their decision of whether the accused was guilty or not guilty based on the here-and-now. Hope, cooperation, collaboration, and cohesion were also experienced among the jurors, which I believe lead them to finally come to a point where they were able to reach a consensus in a relatively short period of
time. Some of the norms that were established among the jurors in 12 Angry Men (Lumet & Rose, 1956), were that elderly people would be respected, people would be able to express their thoughts and opinions without fear, and no one had the right to intimidate others to try to manipulate their vote. As these norms were established, they were promoted by the leader as well as the members. With the majority of the group having “buy-in” by demonstrating empathy, exhibiting trust through self-disclosure, and supporting one another through encouraging new thoughts (Gladding, 2017), lead the jurors to finally enter the performing stage. The Performing Stage In the performing stage, group members become more unified and are able to truly work towards achieving the goals of the group, as well as individual goals (Gladding, 2017). In this stage, group members are more comfortable with one another and understand the best way to behave, communicate, and work with one another. Although self-disclosure begins in the norming stage, it becomes more commonplace in the performing stage, which also allows for the group to form an even better cohesiveness. Because the jurors in 12 Angry Men (Lumet & Rose, 1956) did not have the opportunity to spend more than a day together, I do not believe that they were able to experience much of the performance stage. To my recollection, only about 25% of the time the men spent together allowed for them to be in the performing stage. It is interesting to note that using the devil’s advocate procedure, was effective in helping individual members not to automatically give in the group think when deciding on a verdict. Well into the performing stage, the leader that emerged was able to facilitate an environment where conformity and close-mindedness was not an issue. To my surprise, there were members of the group the experienced catharsis, or bottled up emotions that were finally released (Gladding, 2017), as we saw in one of the last scenes of the movie with one of the characters. The Closing Stage Interestingly, at the formation stage of the group in 12 Angry Men (Lumet & Rose, 1956), it appeared that everyone was looking forward to the end of their time together. No matter how long or short the duration of a group, members may leave with new thoughts, feelings, or experiences that will shape them after the group ends. According to Hackney & Cormier (2012), the close of a group is just the beginning of a new experience. As much as I believe this to be true, I also believe that the men in the movie would have benefitted greatly from having a time of processing the events with an objective outsider. Especially for those men who had past experiences that surfaced while with serving on the jury, a professional counselor would have been a great help. The group of men in the movie did not have an opportunity to have a true closing stage; however, there was a sense of closing of the group through expressing farewells as described by Gladding (2017). Even some of the men in the movie who did not initially care for one another were cordial, shook hands, or expressed appreciation for one another by the end of their time together. Conclusions In the 12 Angry Men (Lumet & Rose, 1956) movie, I was struck by how the group was made up of all white men. However, I quickly remembered the setting of the movie and realized that I could not have expected to see people of color or even women to have been a part of that particular jury. Although there was a lack of racial diversity, there was definitely a wide range of socio-economic statuses among the group, with some coming from very poor backgrounds and others being prominent businessmen in the community. Even with that layer of diversity, it was fairly simple to see how differences among group members bring about the storming and norming seen in the transition phase. I do not believe that the group of men serving as jurors were able to experience all of the stages of group development. The short amount of time that the men had together did not allow for the traditional flow of stages. If I were to give each stage a percentage of time allotted for the group, I would say the forming stage was about 15% of the time, while the transition phase was about 50%. The performing stage was about 30%, while the closing was about 10% of their time together. As a counselor, I would have liked to see the members spend a little more time in the forming and transition phase to maximize their performing and closing stages. At the close of 12 Angry Men (Lumet & Rose, 1956), one of the characters was alone and dealing with some of the memories and present feelings as a result of his interpersonal relationships within the group. To be honest, I did not expect to see the type of reaction his character displayed at the end of the movie, but it helped me to better understand why he was anxious and overbearing at times. Being able to sit and watch the movie with a counselor’s perspective gave me a better understanding of group dynamics and what types of situations could arise. I am grateful for the experience to be able to reflect upon our course readings in light of the movie.
There are quite a few specific factors that affect whether the minority can influence the majority’s opinion. For example, when Juror #9 becomes an ally of support for Juror #8 in his defection from the majority consensus. Although Juror #8 may have started with only one ally, gradually he gained support from other jury members. Another important factor in the power of minority influence (Myers, 298) is the consistency of the viewpoint. Juror #8 never ‘flip-flops’, proponents of the minority position must stand firm against the pressure to conform. Even when Juror #8 is taunted by his fellow jurors after voting not-guilty in the initial vote he stands firm on his position and resists the pressure to conform. Furthermore, high self-confidence and self-assurance improves the position of the minority. Juror #8 presented firm and forceful arguments without being overbearing. He justifies his not-guilty vote by saying, “I just think we owe him a few words, that's all.” In the film, there is also a point in the discussion where Juror #6 defends those who voted not-guilty from the bullying, shouting, and name-calling from the other jurors. Throughout the film, Juror #3 is a bully, a specific example of insulting nature it seen in the film when another not-guilty ballot is received and he attacks Juror #5. He shouts, “Brother, you really are somethin'. You sit here vote guilty like the rest of us, then some golden-voiced preacher starts tearing your poor heart out about some underprivileged kid, just couldn't help becoming a murderer, and you change your vote. Well, if that isn't the most sickening - *why don't you drop a quarter in his collection box?” his criticisms of the other jurors does not sway people to his side. In reality, when a minority gathers strength people feel freer to think outside the box without the fear
One of the strengths the movie has been the filming itself. There were barely any cuts in the movie and it was mostly shot in one scene so it made you feel that you were part of the scene. Another strength in the movie was the anonymity that was given to the jurors. This help me realise that these were just the “general public” and that there are many jury’s that are exactly or similar to this. Another strength that the movie showed was that it helped me realise the potential flaw in our justice system. While the accused is still given a right to a fair trial, when you are in a society where prejudice against minorities is considered a norm, it becomes hard looking at things fairly not because you don’t want to but because most of the society is already doing it. For example, in the movie most of the jurors were quick to accuse the boy guilty without deliberation. Another strength is how this movie showed how influential we are to each other. For example, the group dynamic of economic status was big because while the people on the higher economic status looked at the boy with more prejudice, one of the jurors who was
As one of the seven jury deliberations documented and recorded in the ABC News television series In the Jury Room the discussions of the jurors were able to be seen throughout the United States. A transcript was also created by ABC News for the public as well. The emotions and interactions of the jurors were now capable of being portrayed to anyone interested in the interworkings of jury deliberations. The first task,...
Turman, P. (October 25, 2000f). Group Cohesiveness and Conflict: Group Communication [Lecture] Cedar Falls, IA. University of Northern Iowa, Communication Studies Department.
... of the juror’s and their sentencing or decision making in our study but further research could be carried out solely into how political attitude could also influence the jury-decision making.
The first vote ended with eleven men voting guilty and one man not guilty. We soon learn that several of the men voted guilty since the boy had a rough background not because of the facts they were presented with. Although numerous jurors did make racist or prejudice comments, juror ten and juror three seemed to be especially judgmental of certain types of people. Juror three happened to be intolerant of young men and stereotyped them due to an incident that happened to his son. In addition, the third juror began to become somewhat emotional talking about his son, showing his past experience may cloud his judgment. Juror ten who considered all people from the slums “those people” was clearly prejudiced against people from a different social background. Also, Juror ten stated in the beginning of the play “You 're not going to tell us that we 're supposed to believe that kid, knowing what he is. Listen, I 've lived among 'em all my life. You can 't believe a word they say. I mean, they 're born liars.” Juror ten did not respect people from the slums and believed them to all act the same. As a result, Juror ten believed that listening to the facts of the case were pointless. For this reason, the tenth juror already knew how “those people” acted and knew for sure the boy was not innocent. Even juror four mentioned just how the slums are a “breeding ground
Twelve Angry Men is a depiction of twelve jurors who deliberate over the verdict of a young defendant accused of murder, highlighting many key communications concepts discussed throughout the semester. One of these concepts was the perspective of a true consensus, the complete satisfaction of a decision by all parties attributed. An array of inferences were illustrated in the movie (some spawning collective inferences) as well as defiance among the jurors. Each of these concepts play a role endorsing, or emphasizing the other. We can analyze the final verdict of the jurors and establish if there was a true consensus affecting their decision. In turn, we can analyze the inferences during the deliberation and directly link how they affect the consensus (or lack thereof). Defiance among the jurors was also directly
Stop for a moment and think how many times have you said “I'll kill you” to a person and actually killed that person? Two times? Three times? We all know that the answer is never unless of course you're actually a killer. This is what might or might not have happened with the boy who was accused of killing his father in the movie 12 Angry Men. Firstly, let's consider on the title of the movie itself which says “12 Angry Men.” Twelve is indicating the number of group members, angry is indicating the state of their temper, and men indicating their gender. So the title of the movie strongly connects to the name of the class “Group Communication Studies” because both involve a group, a goal and communication among the group members in order to achieve a common goal. The 96 minute film is all about a group of jurors sitting in a room on a very hot day to decide the fate of an 18 year old boy. Each judge had to come up with a decision— either the boy is guilty or not guilty of killing his father with a switch blade knife. The entire movie theme revolves around the group and how it completes its task. The group is so much involved in the discussion and there are so many conflicts that the members even forget to introduce themselves, hence the audience has to remember them by numbers of the order of their seating arrangement. This movie is a perfect detailed and visual example of how a group forms and develops over time, and most importantly the personality and approach of Jury number 8 gives an idea about how important it is to participate, speak up, and take a stance even in the early stages of the group formation. Each member's involvement and contribution to the group goal is important as it can reshape and change the dimensions of o...
...a unanimous vote of not guilty. The final scene takes place signifying the "adjourning stage". Two of the jurors, eight and three exchange the only character names mentioned during the film. The entire process of groupthink occurs in multiple ways that display its symptoms on individual behavior, emotions, and personal filters. These symptoms adversity affected the productivity throughout the juror's debate. In all, all twelve men came to an agreement but displayed group social psychological aspects.
Once planted in the minds of individuals, ideas have a remarkable ability to grow with the strength and speed of the most powerful pathogens – possessing equal communicability as they spread to proximal centers of consciousness. How can this characteristic of ideas be utilized to benefit society? In the film Twelve Angry Men, we see a situation where Juror Eight – equipped with all the autonomy and wisdom of an ideal leader – appeals to logos in an attempt to promote the consideration of an idea, which he has planted in the minds of an otherwise unanimous jury; this idea being the mere possibility of innocence in the conviction of a boy charged with patricide. Ideally, leaders will possess an ability to transcend the allure of groupthink so prevalent in collective decision-making. However, when not coupled by the proper corresponding actions, such transcendental thoughts never become bigger than the brain-cells that they occupy. As Juror Eight leads his associates to consider the uncertainty of the case, we see an important skill in leadership: the ability to recognize disparity in individual cognition. Juror Eight appeals to this variance in thought patterns by guiding his peers through a journey of personal evaluation – allowing them to reach conclusions on their own, rather than explicitly dropping their minds into the terminal of his own logic.
Storming-The storming stage can be quite tense as everyone is trying to establish their own opinions. Everyone seems to be imposing their own ideas or opinions with other team members, which causes a lot of misunderstanding and unclear justifications.
There are eight symptoms of groupthink. The first symptom is when all or most of the group view themselves as invincible which causes them to make decisions that may be risky. The group has an enormous amount of confidence and authority in their decisions as well as in themselves. They see themselves collectively better in all ways than any other group and they believe the event will go well not because of what it is, but because they are involved. The second symptom is the belief of the group that they are moral and upstanding, which leads the group to ignore the ethical or moral consequences of the decisions. The group engages in a total overestimation of its morality. There is never any question that the group is not doing the right thing, they just act. The disregarding of information or warnings that may lead to changes in past policy is the third symptom. Even if there is considerable evidence against their standpoint, they see no problems with their plan. Stereotyping of enemy leaders or others as weak or stupid is the fourth symptom. This symptom leads to close-mindedness to other individuals and their opinions. The fifth symptom is the self-censorship of an individual causing him to overlook his doubts. A group member basically keeps his mouth shut so the group can continue in harmony. Symptom number six refers to the illusion of unanimity; going along with the majority, and the assumption that silence signifies consent. Sometimes a group member who questions the rightness of the goals is pressured by others into concurring or agreeing, this is symptom number seven. The last symptom is the members that set themselves up as a buffer to protect the group from adverse information that may destroy their shared contentment regarding the group’s ...
The quietness and patience juror 8 displayed caused tension amongst the other jurors creating careful and adequate (Flouri & Fitsakis, 2007, p.453) deliberations. Juror 8 's circle of influence (Covey, 2013) directly influenced the other jurors’ circle of concern (Covey, 2013) when forcing them to question their thought process. Juror 8 chose a collaborative negotiation (Budjac Corvette, 2007, p. 63) method when deliberating with the other jurors immediately handing down guilty verdicts for the defendant. Furthermore, juror 8 used his ACES to help the other jurors cross the creek (Budjac Corvette, 2007, p.
According to the Theorists as groups turn into teams, most conflict happens in the “storming” stage of team development (De Janasz, Dowd & Schneider, 2001). First, one must understand what conflict is. Capozzoli (1999) cites Boulding’s 1962 definition of conflict as “a situation of competition in which the parties are aware of the incompatibility of potential future positions and in which each party wishes to occupy a position which is incompatible with the wishes of the other.” Conflict can be either constructive or destructive to the team and can be created in several ways. Conflict must be analyzed and understood for the team to resolve it.
In the last episodes of the podcast, we are introduced to various key statements that question the judicial system. In regards to combining a conclusion to make out of the facts that have been uncovered, we can conclude that the criminal justice system isn't fair to everyone. In the article “What ‘Serial’ Really Taught us”, it emphasizes on the terrible flaws in our justice system. It defines an individual who deigns to be a juror, and the one’s that try to wiggle out of jury duty. Many jurors are quick to hand down a guilty verdict if they have a hunch of a bad character on the defendant. The justice system isn’t fair to everyone, and it feels like it’s a game of Russian Roulette. Why is it that some individuals feel that the defendant is guilty, because they are standing in front of a court room? Why don’t we do a serious evaluation on a juror’s mental state about the alleged crime committed? When we go to jury duty, we are eliminated based on our own personal emotions towards a crime. Many individuals that have been jurors on high profile cases have admitted to conclude on a