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Business negotiation
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Holiday spirt, hot chocolate and a variety of people to observe, my nonverbal analysis started out in Starbucks of Miami Springs. I was there at five o’clock to catch up with some friends and blend in with the crowd while I selected who to analyze. Diagonally from me, an empty table became occupied by two females, which appeared to be in their late twenties. My proxemics to them was ideal, the background noise and my social distance of five feet, limited my hearing and I couldn’t make out the topic of their conversation, leaving me to decipher their emblems and kinesics. For the purpose of this analysis, the two subjects will be known as person A and person B. The one sitting to the left, person A, was wearing casual clothes, the one to the right, person B, was wearing work attire (a blazer and a plain white shirt, with closed toed shoes). I placed a timer of ten minutes and set all of my …show more content…
My observation of the two girls at Starbucks allowed me to take ten minutes of my twelve hour day to stop and just observe and interpret these vague cues. My initial assessment of the two girl across from me was that they were friends catching up after a long day from work, as the clock ticked and they became more comfortable, their nonverbal cues showed me that they were more than friends, they are lovers. Taking the time to observe other people has shown me that verbal communication isn’t the only thing that I should be taking into consideration when getting to know an individual. A person usually reacts by instinct, the cognitive mind isn’t the one to cue the sincere smile or dishonest look in an individual’s face. Learning to pay attention to others affects displays, like facial expression and body movement could potentially get you out of a tough situations. After all, actions speak louder than
The relaxed body language Vicky has adapted also indicates openness, kindness, genuineness reflects in her eyes, while she maintains eye contact on some occasions with Lucy, Adler and Rodman (2003) mention that the eyes are the most noticeable, when communicating and have a very powerful impact. Vicky can be seen as liberal individual because she encourages freedom of communication further her use of dress code, body language indicates this. Vicky’s paralinguistic tone was soft and friendly but, her facial expressions bring out warmth such as when she’s smiling and turning her head towards Lucy. Thus, gives Lucy the indication by judging her verbal and non-verbal meta -messages, that she can confide in Vicky and her views will be heard.
Nonverbal behavior is channeled by norms and most of us abide by them without being aware of them. Physical appearance, gesture and body movement, face and eye behavior, vocal behavior, personal space, touch, scent/smell, and time are all forms of nonverbal communication behavior. Norms differ amongst various cultures, ethnic, and geographic groups. There are endless ways and forms to violate nonverbal norms, and by doing so can lead to a barrier in communication, which are problematic to distinguish.
Communication is everywhere. We, as interactive human beings, spend the majority of our time corresponding with others to satisfy our physical, identity, social, and practical needs (Adler, Rodman, & Sevigny, 2011). Often, this is consciously done; we search our minds for the accurate linguistic means to express our experiences, and use them to communicate with those around us. However, communication is not as straightforward and effortless as we may believe. It is, in fact, often unintentional, with 65% of it occurring as a result of non-verbal cues (Matsumoto, Shibata, Seiji, Mori, & Shioe, 2010). As mentioned by Marta Dynel (2011) in a study done on nonverbal communication, “Non verbal signs and signals ... are prevalent practically in all social encounters, which entail at least two individuals, who need not even talk or consciously interact otherwise”. Examples exist in all mediums, including in the animated film ‘Up’, where one scene depicts transactional communication between a male and female character, all expressed nonverbally . The nonverbal communication in this scene, along with various other communication constructs, will be discussed.
The film, The Breakfast Club, is an impressive work of art, addressing almost every aspect of interpersonal communication. This is easily seen here, as I’ve gone through and shown how all these principles of interpersonal communication apply to real-life, using only two short interpersonal interactions from the movie. I’ve explained aspects of interpersonal communication, nonverbal communication, verbal misunderstandings, communication styles, gender issues, and self-disclosures. With that said, I believe I have demonstrated my ability to apply principles of interpersonal communication with simulated real-life examples.
However, it was removed and the testing continue with the other candidate’s videotape, which the last five minutes were excused, because the projected length of the test status was identified to the participants and it could have had an impact on their behavior near the end as they possibly will try to bring the discussion to a close at an unnatural point. The tape was studied for different nonverbal body gestures using secret code schemes which were established based on the hypothesis that it would be possible to select those characteristics of behavior for recording which would serve as important indicators to answer the study question. The actual categories were defined drawing from existing coding schemes, which had to be modified to strike an equilibrium between scope, detail, and relevance. The codes of the observation categories for body posture used the definition representing either a female stereotype (F), a neutral pattern (N) of behavior or a male stereotype
Jumbling up my words and needlessly long pauses are a common occurrence in my attempts to converse with people. With this in mind, I set out to communicate with the fine folks in the food court of Cordova Mall. Normally I would shy away from such a task, but for my own personal benefit this was the best option. The main goal of this experiment was to record how the subjects reacted to my presence while they dine. My expectations were for people to feel awkward about my being there and want me to leave, I was quickly proven otherwise. Two of the tests shattered my belief that I would be
Humans have been communicating for thousands of years using nonverbal and non-written ways by giving specific gestures like, facial expressions, body movements and postures, eye contact, touch, and space between individuals. The way someone looks, moves, stands, and positions themselves tells the other person if your care, how closely you’re paying attention and tells them if you’ve been truthful. When your nonverbal communications match up with your subconscious actions, like the look on your face they increase trust, confidence, and rapport. But when they don’t, they can create pressure, suspicion, mistrust, and confusion.
Nonverbal communication is rich in meaning. Everyone communicates through nonverbal gestures and motions. I realized that you can decipher a lot from an individual or individuals by just paying close attention to what they do, and that words are not really necessary. Watching two people interacting, I figured that they are really close by their space communication, eye language, and body movements.
Several weeks ago I observed a woman at the Mall. She and a young man sitting directly across from each other were engaged in what was apparently a mutual flirting. But the younger man seemed much more confident and cocky than did the woman. For one thing, he was more relaxed and calm. The woman, however, kept her arms folded over a bag that she was holding on to very tightly. The woman also had a strong tendency to look down more often than the man. Although her admiration for him was obvious, she seemed to be trying hard to conceal it. Often women seem to be more noticeably shy than men. Non-verbally, their “body language'; seems to communicate their feelings of great uncertainty and self-consciousness.
Ellsworth, P & Carlsmith, J.M (1968). Effects of eye contact and verbal content on affective response to a dyadic interaction. Journal of Personality and Social Psychology, 10, 15-20.
Richmond, V & McCroskey, J 2011. Nonverbal Behavior in Interpersonal Relations. 7th ed. Allyn & Bacon.
In conclusion, it appears Person A and Person B were on a date. From the way they were dressed to the way they laughed, it was apparent they were more than friends. The observations made it clear to me that they enjoy their time together and enjoyed their dinner and the company that particular night. Their similar nonverbal cues of holding hands, lack of personal space, posture, and happy facial expression confirmed they were on a date and that they care for each other. I am confident in my conclusion because the nonverbal cues were so clear. I enjoyed observing and serving this couple.
When we communicate, we can say a lot without speaking. Our body, our posture, tone of voice and the expression on our face all display a message. If our feelings don’t fit with our words, it is often the body language that gets heard and believed. Nonverbal communication is a rapidly flowing interactive process. Self-awareness and an understanding of the cues you may be sending are paired with the cues others send and pick up from you. To do this effectively, it is necessary to clear your mind of all distractions. Try planning, creating, talking to yourself, thinking about the other person or what to say, then you won't be paying attention to the moment-to-moment experience, have the presence of mind to pick up on nonverbal cues, or fully understand what's really going on in the conversation.
An example of this might be going to dinner or the movies with a prospective mate, rather than the casual encounters that someone might have with them in everyday interactions. Intimacy does not only pertain to specific acts, but also to verbal and non-verbal expressions of love. Although verbal expressions of intimate feelings through self-disclosure are important to relationship quality, the nonverbal expression appears to be more important. In general, people rely more on nonverbal than verbal cues to interpret messages. Some examples of these nonverbal cues include touch, gaze, gestures, and time spent together.
...tention to how people react to one another’s comments, guessing the relationship between the people and guessing how each feels about what is being said. This can inform individuals to better understand the use of body language when conversing with other people. It is also important to take into account individual differences. Different cultures use different non-verbal gestures. Frequently, when observing these gestures alone the observer can get the wrong impression, for instance, the listener can subconsciously cross their arms. This does not mean that they are bored or annoyed with the speaker; it can be a gesture that they are comfortable with. Viewing gestures as a whole will prevent these misunderstandings. Non-verbal gestures are not only physical, for example; the tone of voice addressing a child will be different from the way it is addressed to an adult.