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Developing therapeutic communication skills
Helping therapeutic communication skills
Developing therapeutic communication skills
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The Effectiveness of Standardized Patients Experience (SPE) in Improving Therapeutic Communication Skill of Undergraduate Nursing Students DISCUSSION
The Effectiveness of Standardized Patient Experience (SPE)
Statistically there was a significant difference between the mean value of pre-and post-test in SPE group (p=0,40). All of the items of therapeutic communication skills were significantly improved as well as the mean value. This suggests that SPE method is effective in improving therapeutic communication skills of undergraduate nursing students. This result consistent with the previous studies about the use of standardized patient as an effective method for enhancing therapeutic communication in nursing students (Kameg et al., 2009, Kesten, 2011, Shepherd et al., 2010, Bosse et al., 2010, Webster, 2013, Lin et al., 2013, Judd, 2013, Choi, 2012, Choi, 2013). A study by Webster (2013) used the same evaluation instrument with this study. In that study, that were only 2 out of 14 items of therapeutic communication skills in the SPE group that were not significantly improved. The reason was because in these two items, the pre test value in SPE group were already high. The statistical analysis in this study showed that there was significant improvement in comfort and
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The SPE is categorized into simulation learning method in which the similarity level of the learning environment into the real clinical condition (fidelity) affects on the learning experience and its result (Jeffries, 2012, Bosse et al., 2010). The realistic of SPE can be reflected from its ability in giving opportunity for the students to interact and perform assessment with the SPs who are the real patients with DM. In addition, SPE offers learning experience from the authentic cases. For example, during interacting with the SP,
Therapeutic communication can help promote a relationship between the nurse and the client, by focusing on the client’s needs. The nurse can do this by using various types of communication skills, such as giving recognition, giving information, and offering self. Giving recognition is acknowledging the client’s needs in a non-judgmental way.An example of giving recognition in Bed Number Ten is “After you’re a little better, we’ll be taking you to the physical therapy department for regular work to rebuild your strength” (54). Sue enjoyed the conversation with Charles because he was the first to spoke to her about getting better. Giving information is providing specific factual information the client may or may not request. “All the way through,
...., Johnson, D., & Thomas, C. M. (2009). The sbar communication technique: teaching nursing students professional communication skills. Nurse Educator, 34(4), 176-180.
Not only is professional communication important in the portrayal of a good nursing image and behaviour, it also plays a vital role in patient care and health outcomes. The ANMC standards serve as a good guidance on the need to establish therapeutic relationship through effective communication. As nurses spend relatively more time with patients, they play a significant role in bridging a patient and doctor. Hence, it is would help for nurses to constantly hone their communication skills through experience over time.
In conclusion it can be said that therapeutic relationship is very important and which is the first care in nursing care. If a nurse is able to carry out the therapeutic relationship well then the nurse and the client will not face any problem during the course. Emotional intelligence is also very important in nursing care that is everyone should be able to control their emotions so that when taking care of the patient it is not a problem, this is most common with the first year nurse because that is the first time when they sees such cases and they are not able to control their emotions. Reflective tool plays a very important role in nursing care.
This literature critique reviews Catherine McCabe’s article, Nurse-patient communication: an exploration of patients’ experiences (McCabe, 2002). She has obtained many degrees related to health care (Registered General Nurse, Bachelor of Nursing Science, Registered Nurse Teacher, and Master Level Nursing) has many years of experience and is currently teaching at Trinity Center for Health Sciences. As stated in the title, this study will review the patient’s interactions with nurses in relation to their communication. This study used a qualitative approach, as stated within the article, by viewing the life experiences of the participants.
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
H. Al-Elq, (2010),Simulation-based medical teaching and learning Simulation-based medical teaching and learning Family Community Med.
Therapeutic relationship is an essential part of nursing; it is the foundation of nursing (CNO, 2009). The National Competency Standard for Registered Nurses state that nurses are responsible for “establishing, sustaining and concluding professional relationship with individuals/groups.” Throughout this essay the importance of forming a therapeutic relationships will be explained. The process of building a therapeutic relationship begins from prior to time of contact with a patient, the interpersonal skills of the nurse; then the process includes skills required by the nurse to communicate effectively, including respect, trust, non-judgment and empathy. The way to portray these skills can be via verbal or non-verbal cues that are important to understand how they influence a person. The process and skills listed below are all relevant to nurses working in the contemporary hospital environment today.
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
...es need to be taught awareness skills, and given enough training to sharpen, and maintain them .Instructors should be firm but fair. This means they should be ready to correct their student’s mistakes without necessarily coming off as overbearing and this was demonstrated by the nurse. Student nurses must interact more with their patients by listening and trying to understand them. Although the patient might not know what’s best for them, they may have an idea of what is going on and might help the nurses understand issues better.
Therapeutic communication is an important skill for a nurse to utilize when it comes to relationships between the patient and nurse. In Regina’s case, integration of empathetic and compassionate communication skills in combinat...
Furthermore it’s very important not to judge the patient pertaining to what they may have to say. Good communication helps nurses build a relationship with their patient. Linking my personal experience from the clinical area relates to the practical side of nursing. It is necessary for communication between the nurse and the patient to be clear, understandable, appropriate and
I believe placing student nurses in the clinical setting is vital in becoming competent nurses. Every experience the student experiences during their placement has an educative nature therefore, it is important for the students to take some time to reflect on these experiences. A specific situation that stood out to me from my clinical experience was that; I didn’t realize I had ignored the patient’s pain until I was later asked by the nurse if the patient was in any pain.
The main point that the student learned in this experience is that safety is always of priority. No matter where a person works, whether it is outpatient, inpatient, or it may even be home health, it is so important to know how to keep patients safe, as well, as the nurse themselves. For the therapeutic communication aspect, the student became aware of how important it is to create this line of communication. Many patients with mental illnesses may be suspicious of nurses or nursing students and so it takes a very calm demeanor when approaching each patient. It is also important to be confident while talking to the patients, most patients will know if an individual is nervous. This may make the patient feel like they are different from the rest of the individuals that the person communicates with. Mental health nursing is everywhere in the community. Therefore, the student will be able to apply this learning in every setti...
Within nursing many skills and attributes contribute to a knowledgeable and well rounded healthcare professional, a key concept is of the individual as a lifelong learner which is defined as the process of continuous learning which spans a nurse’s professional life time (Jarvis, 2004). Previously once nurses had been registered they would be fit to practice and no longer be required to further advance their skills, now however the NMC requires mandatory updates to nurses knowledge and training in order to make sure the best and up to date care is provided (Oxford Handbooks in Nursing 2012). Two key skills this essay will explore are communication and working collaboratively. Communication includes at least two people engaged in a meaningful exchange to express facts, opinions and information, using both verbal and non- verbal methods, which can be written or face to face (www.gov.uk, 2010).Working collaboratively requires, equal treatment of all colleagues and the ability to exchange relevant skills and experience with other professionals when appropriate for the treatment of the patient (Barton and Le May, 2012). The essay will subsequently explore these two skills and attributes in more depth and look at how they are used in lifelong learning as a nurse.