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7 O's of social marketing
Theories on social marketing
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The definition of social marketing goes back years, Baker (2013 Pg3) cites Kotler and Zaltman first introduction of the concept as a method to planning social change in 1971. Social marketing has remained as the alternative approach to overcome the negative impact of sales orientation as a marketing approach (as cited in Baker 2003). They defined social marketing as the design, implementation, and control of programs intended to influence the acceptability of social ideas, and involving concerns of product planning, pricing, communication, distribution, and marketing research. Later, Baker, he cites Alan Andreasen social marketing change as "an application of concepts and techniques that come from the commercial sector to promote changes in …show more content…
Overall social marketing is the use of marketing tools to help solve health, social and other problems, which brings positive social change. Social marketers such as; commercial marketers are involved in activities that bring behavior change to accomplish their goals. However, commercial marketers measure their success on product sales, brand recognition or market share, while social marketers prefer results that will improve individuals and societal well-being. Social marketing motivation is not based on the success of profit, but the improvement of public good (Donovan 2011). Social marketing is considered to promote public health and community and to influence consumers to engage in healthy …show more content…
stop smoking); 2) refusing an undesirable behavior (e.g. start drinking): 3) changing current behavior (e.g. increase of physical activities; and 4) removing an old undesirable behavior (e.g. talking on cell phone while driving). In addition, they mentioned the biggest issues of social marketing that can influence the consumer and society in regards to health behaviors (tobacco use, obesity, cholesterol, diabetes), injury prevention related behaviors (drinking and driving, school bullying) environmental behaviors (waste reduction, air pollution); community involvement behavior (organ donation, voting); and financial behavior (bankruptcy, fraud) (Lee and Kotler 2011).
Baker introduces the many definitions for social marketing. However, as many others have defined social marketing he explains that there are three common aspects they all have. To begin with, they all focus on voluntary change. Second is that social marketers motivate for that voluntary behavior by applying the exchange recognition theory, where there is a benefit for the consumer if the change occurs. Finally, consumer-oriented market research, segmentation and the classic marketing mix should be used, as it is used in classic marketing (Baker
It is able to do this by continually listening to consumers and learning about their various requirements or by doing advertisements on different social media. Merry Maids choose a cause-related marketing strategy rather than a traditional technique strategy. As we all know, social marketing is used to refer to the way in which modern marketing is concerned with meeting the wider needs of the society in which business operates. Considering lots of house cleaning companies used different technique strategies, Merry Maids decided to use a new and unusual approach to prove its competitiveness.
Marketing through Social Media (Exploratory Essay) Throughout the ages there have been many intriguing ways that businesses have portrayed their product or services for accessibility. Recently, businesses have been researching how to market the businesses product through the World Wide Web. With websites such as Facebook, Twitter, Instagram, it started becoming popular within the past 20 Years. People have started to rely heavily on the internet over the past decade, whether it be for searching for information on products or people.
According to the author, Social Marketing can be defined as a process involving the design, implementation and control of social change programs aimed at increasing the acceptability of a social idea in one or more groups of target adopters as well as bringing about the desired behavioural change. Even if the idea that is being marketed is accepted, social marketing is not successful till it is able to induce an action in the individual as well. Andreasen believes that social marketing is unique because it:
...s is achieved through social groups. Marketers focus upon group influence and social needs in their marketing activity to develop a stronger brand image which carers to the needs of the consumers.
Business Responsibility consists of three main aspects to be considered which are profit, society and environment. A way of operating business with responsibility does not only act strategically and manage a business ethically, but to achieve long-term sustainability. Investing in such activities that mainly focus on communities, such as improving quality of life and developing people’s potential, which these might also be another interesting option of using CSR to become successful in business. Business and society belong together; if strong society and well living people merge, of course, those will drive business in that society to move towards a better position. Since business is a part of society, it needs support from people who are consumers. On the other hand, despite the fact that CSR is receiving much attention globally, it has become a trend in business. CSR objectives might distort and turn to be a new tool for social marketing.
The text states that marketing is both an art and a science where constant tension exists between the formulated and creative sides. At its essence, marketing is about "identifying and meeting human and social needs". It encompasses both a set of actions which seek to identify customers' needs as well as a social process of establishing a relationship with the customer to buy their products; this relationship is vital to the long term success for a company and a critical part of the marketing equation (Kotler & Keller, 2006).
KOTLER, P. AND ZALTMAN, G. (1971). Social Marketing: An Approach to Planned Social Change. Journal of Marketing, Volume 35, July 1971.
According to Diamond 2008, social media marketing is marketing that concentrates on people and not products. The company can represent the product through a promotional tool if possible, all that really matters is the customer’s feedback. Marketers are scared about social media marketing because people provide and control the content posted, therefore negative word of mouth can be said about the brand which can spread worldwide in the twinkle of an eye. Social media does not only help companies and brands expand or create awareness, it also influences consumer behavior in terms of gathering information, purchasing decisions, opinions, attitudes and brand evaluation. Marketers need to post topics that will create great conversations with consumers using the platform.
Everything now a day is marketed, from the water we drink, the food we eat and the clothes we wear. Marketing not only establishes brand recognitio...
The term 'branding' in modern marketing is generally originated in the agricultural practices of the medieval age. The farmers 'branded' their animals with the iron and then they were able to identify to whom a particular animal belonged. Artisans 'branded' their products, for example, expensive silver tableware. Smiths 'branded' their swords. The role of the brand is to identify products by the same way as for medieval farmers and for modern corporations as well.
Before starting the module; Marketing Theory and Practice, I had a perception that it would be a bulky module and challenging to cover in a short time span. However, my thinking totally changed after starting the module as I found Marketing flexible, understandable and highly relevant to the business world. My expectation in marketing was to learn fundamental marketing theories and techniques that would help me build a sustainable business that would extend across the borders of my home country. This essay is going to cover weeks 20, 21 and 22 that is International Marketing, Marketing ethics and CSR, Managing Marketing Implementation
Although many companies have entered social media marketing, they still have to keep customers to stay loyal to them. With many competitors, how companies can keep their customers close to them through social media and stay on track promoting their business?
Societal marketing concept; this type of concept holds the idea that an organization must be able to determine the needs, wants, and desires of target markets and to deliver the desired satisfactions more efficiently and effectively than the competitors. In addition, the above must be done in a way that preserves or enhances consumer’s and society’s well being. The societal marketing concept helps the marketing concept to deal with conflicts among consumer wants, consumer interests, and long-run societal
According to Kotler (2012), Marketing is about identifying and meeting human social needs, thus it is not only about advertising and promotion it is more than this. It includes setting competitive price, communicating effectively with potential and existing customers and also introduction of new products.
Before taking this course, marketing was all about product and the promotion of that product. I took a marketing course during my undergrad about 7 years ago that emphasized the 4 P’s. Building a strategy around promoting a product and/or service seemed to be the most fundamental concept of marketing to me. My narrow thinking soon changed after going into the workforce and after taking this course. Marketing is more than just telling potential and current consumers about your products and why they should buy it. Marketing truly encompasses all areas of business. A great marketing strategy needs to focus on all the new strategic marketing elements of positioning, product, logistics, price, integrated marketing communications, and service. It’s