Singtel: A Case Study Of The Singapore Telecommunication Group

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1.0 Introduction

Singapore Telecommunication Limited (Singtel) group is the largest leading telecommunication group in Asia, providing diverse range of state-of-the-art telecommunications services including fixed and 2G to 3G mobile network, tv, high speed data and internet services on wireless platform, infocomms technology (ICT) including digital solutions, and also being the first leading Internet Service Provider (ISP) to launch comprehensive suite of broadband services to both corporate and residential customers nationwide (Singtel, n.d.).

With more than 130 years of operating experiences, Singtel continue to lead and shape local digital consumer and enterprise market, making Singapore a major communication hub internationally. Singtel …show more content…

Through close working relationships with leading innovators, developers, government agencies, R&D and capital providers, Singtel Innov8 helps bring in cutting-edge technologies and solutions to various markets in the region, bringing the scale and demographics of Singtel Group to more than 473 million mobile customers across Asia Pacific and Africa (Singtel Innov8, n.d.). The highly competitive world calls for latest technologies which can access the markets and can lead to quantum changes in network capabilities, and commercialisation of these products and services are crucial to the survival, eventually leading to success of new ventures.

3. Porter Five Forces Analysis
Applying Porter five Forces framework helps Singtel determining the competitive intensity, analysing and evaluating business strategy problems. Understanding these analysis will therefore enable Singtel to re-evaluate the key factors necessary in coping with the company’s success.

3.1 Threat of New Entrance (Low)
Given the country’s small geographical landscape and population size, Singapore’s mobile market and global market developments are not able to sustain more than four infrastructure players in this

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