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Singapore airline management
Introduction of singapore airlines
Singapore airlines organisation
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Singapore airline’s History can be traced back to when it was found in 1947 with Malaysian Airlines (known as Malayan Airways). Its first flight linked commenced from Singapore Kallang to various places like Kuala Lampur, Ipoh and Penang. Malaysian federation was formed in 1963 naming the company to Malaysian Airways and further changing it name to Malaysia-Singapore airlines (MSA) in the year 1966. In 1972 the MSA Company was split into two, Singapore airlines and Malaysian airlines system (Renamed as Malaysian Airlines) and thus The Singapore International Airline (SIA) was formed (Star Alliance, 2014).
SIA with their route network has exceeded to 63 Destinations in 35 countries that serves in Asia, Europe, North America, the Middle East, South west Pacific and Africa. Having a Modern fleet of 106 aircrafts with an average age of just over 6 years makes SIA one of the youngest and most fuel efficient fleet of any major airline industry, as the primary sub remains Singapore In the Financial year 2011-2012, SIA had carried over and above 17 million passengers reaching a worth total revenue of nearly USD $9 billion (what’s up in the air?, 2012).
Over the past few years SIA has gained a reputation of an Innovative market Leader, Combining their quality product with exceptional service. Singapore has developed in being a reputed for Industry trend-setter as well as superb in Flight Service is the foundation of its reputation for customer service and hospitality.
The Interest given by Singapore airlines to its Customer is mostly emphasizes by the ‘Singapore Girl’ which has earned the airline many industry and travel awards which includes the Conde Naste Travelers’ ‘Best Global Airline’ award for 21 consecutive years, Travel and Le...
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Star alliance, 2014. Singapore Airlines - Star Alliance. [Online] Available at: http://www.staralliance.com/en/about/airlines/singapore_airlines/http://www.staralliance.com/en/about/airlines/singapore_airlines/ [Accessed: 23 Feb 2014].
Singapore Airline. 2013. S.W.O.T. [online] Available at: http://royluowei.wordpress.com/s-w-o-t/ [Accessed: 23 Feb 2014].
TODAY online. 2014. SIA faces challenges on many fronts. [Online] Available at: http://www.todayonline.com/commentary/sia-faces-challenges-many-fronts [Accessed: 25 Feb 2014].
What's up in the air?. 2012. A little introduction to Singapore Airlines. [Online] Available at: http://whatsupintheair.wordpress.com/2012/11/06/a-little-introduction-to-singapore-airlines/b [Accessed: 23 Feb 2014].
They provide guests with a virtual network of more than 900 destinations worldwide. Alaska Airlines has been the leader in the industry for on-time performance among major airlines for the past seven years. They earned record financial results in 2016, marking the 13th consecutive annual profit on an adjusted basis. Spirit Airlines is an ultra-low cost, low fare airline. Compared to Alaska Airlines, Spirit Airlines pricing is much lower. Both Spirit Airlines and Alaska Airlines have steady financials in both favorable and more difficult economic times.
“To be the best airlines in whole world and providing excellent customer experience in our flights with full entertainment and loads of satisfaction.”
In the airline industry, Southwest Airlines is considered a true innovator. By shaking up the rules of flying and improving upon inefficient industry norms, Southwest has quickly grown by leaps and bounds. From the very start, Southwest Airlines' goals were to make a profit, achieve job security for every employee, and make flying affordable for more people (Southwest,2007). Southwest has not strayed from these goals. It does not buy huge aircrafts, fly international routes or try to go head to head with the major carriers; and thanks to a great planning, Southwest airlines has become the most successful airline company in the U.S., if not the world.
Southwest Airline’s ability to diversify, while limited, is still an option. When Southwest airlines first made its mark in the industry, it was a local carrier flying between Dallas, Houston and San Antonio. Today, Southwest fly’s internationally and is continually adding additional countries to its destination list. The introduction of its Amadeus Altéa reservations system is set to operate both the domestic and international bookings. The same competencies that helped establish Southwest Airlines in 1973, are being implemented today with its diversification and growth
China Southern Airlines was established on 1988. It have the most customer in the Asia and third in the word. It is the largest passenger traffic, have the largest flight , and the most intensive routes in the China. China Southern Airlines is first have the largest airliner in
Porter stated; “for an airline to succeed in the marketplace, it must have a sustainable competitive advantage” (Porter M. E., 2008). The airline industry is the highest competitive industry, and I believe a sustainable completive advantage is essential to succeed in the future of the aviation industry. The competitive advantages that an airline embrace, needs to be based on the airlines strategy and differentiation to competitors. Emirates displays how it has a strategy and how the airline gets ahead of its competitors through how unique it is.
Additionally, deregulation and liberalization has accompanied the globalization of the airline industry, so that companies have had to compete against each other in new markets, as well as to gain entry into new territories. The rise of low cost local and regional airlines has made the competitive environment difficult to maneuver for large, formerly-state-subsidized national carriers. This has resulted in the need for strategic alliances between airlines in order to attempt to protect market shares and profits (Friehe and Curti, n.d.).
Introduction Air India airline is one of the biggest airline in the India. It was established by the famous company TATA and since its incorporation. It has grown very well and has spread all over the world in the different destinations. It has become the reputable brand in the airline industry with having the operations over 152 destinations. It has link up connections in the 35 countries and it currently has 137 fleets.
...ry long and successful history in the airlines industry, which makes it one of the leading airlines in the world. Also, it provides the most comfortable flights and services to its costumers and employees, which makes it unique.
Flight fee is one of the biggest nightmares of the passenger. In this regard, such an initiative is a win-win situation for the Asiana airlines. The establishment of extensive cabin retrofits is also a great improvement to the customer service delivery. The airline also boosts customer experience in a bid to achieve the airline’s sustainability through the provision of lie-flat seats. The seats boost comfort for the passengers aboard; hence, reduction of exhaustion. According to Asian Development Bank (2009), the airline provides the passengers with a sizeable monitor, especially for the business class passengers. The practical productivity of team relies on upon its hypothetical planning, information of an aeronautical building, and tenets of its operation, including exceptional circumstances, and propensities for utilization of this learning, furthermore on order and determination of pilot-in-charge of aircraft and group individuals. The administration productivity air movement, the associations of flight action and a wide range of upkeep of aircraft in the greatest degree is controlled by the proficiency of the action association in the modern undertakings, cognizance of initiators, and the moral obligation of leaders of all positions for action concerning security control of
Emirates (Fly Emirates) is the national airline of the United Arab Emirates. It is one of the fastest growing airlines and is known for consistently turning a profit. Though Emirates is owned by the UAE government, is has “evolved into a globally influential travel and tourism conglomerate known for its commitment to the highest standards of quality in every aspect of the business” (The Emirates Story).
AirAsia Berhad is a Malaysian low-cost airline based in Kuala Lumpur, Malaysia. It has been named as the world's best low-cost airline, and a pioneer of low-cost travel in Asia. AirAsia group operates scheduled domestic and international flights to 100 destinations across 22 countries. AirAsia has risen exponentially since its purchase in 2001, as a result of its confluence of opportunity and its application of the Low-Cost Carrier business model (Poon & Waring, 2010).
The Malaysia Airline System (MAS) reported a loss of over RM1.3 billion for the Financial Year 2005. It was unacceptable to many parties such as the stakeholders and the government especially the announcement was made at the same time as some of MAS regional competitors reported strong profits in the same year.
In order to identify Air Mauritius’ target market variables such as demographic, geographic, psychographic and behavioural variables have to be covered. Air Mauritius can be considered a small aircraft company as it has a rather narrow range of planes compared to other airline companies, this is primarily due to the fact that Sir Seewoosagur Ramgoolam International Airport in Mauritius Islands cannot accommodate very large planes. However, it is not a small nor regional airline company and has flight schedules every week in continents such as Africa, Asia, Europe and Australia (O'Hanlon, 2013). Consequently it can be assumed that the target market is basically adult (age) men and women (gender) from different places all over the world who are looking for comfort and good services while travelling (benefits sought) of a medium to high status and income in order to be able to pay for all the tariff fares (psychographic). . Hence, it can be approved that Air Mauritius’ target market is scattered worldwide and cannot be really classified as they tend to market for various markets ranging from businessmen to tourists of different ages. However as Mauritius Islands are mostly known for its tourism industry, Air Mauritius is trying a new marketing strategy in order to attract more families to travel with them to Mauritius Islands for touristic reasons (4 trends in family travel for
Singapore Airlines should remain competitive by providing better service and comfort to customers as in the long- term the market will grow.