Shopper Case Study

2250 Words5 Pages

1) Rise of the Shopper
There are hardly any firms that think about the shopper. Management has forgotten about the shopper by giving too much of focus and emphasis on the customer. They might also confuse by assuming both to be same. However there is a significant difference between the two. It is interesting to know that marketing talks very little about shoppers. Marketing only talks about its customers. In fact in reality they both are quite different. For Eg: In P&G the emphasis is laid on the shopper rather then the consumer. All their marketing activities are designed by keeping the shopper in mind.
Let us see the difference between the two.
The consumer writes down the list of products and brands it wants to purchase, whereas a shopper …show more content…

The limitation that it brings is, it can only create awareness. The intangible value cannot be generated through this medium.
3) Media fragmentation
Media fragmentation basically means using a variety of sources like internet, TV channels, and web for promotional or advertising purpose. Media fragmentation has increased the difficulty to reach the target audience. It has made advertising much more complex. Advertisers need to purchase and manage ad space/time over a number of channels available depending upon their need and the budget. Media fragmentation is one of the crucial parameters of new brand management. Age old traditional methods of brand management are to be replaced by the newer techniques and concept.
Traditional advertising is finding it difficult to reach their desired consumers or prospective buyers. People general channel hop, take on phone, busy with their PlayStation during commercial breaks. They hardly see any advertisements. Therefore marketers have to come up with innovative ideas of brand promotion to the …show more content…

Increased Visibility of a particular brand on the shelf increases their success rate. Therefore many of the major stores are promoting their own brands by giving them a larger shelf space which is bigger then their market share. This reduces the visibility of other branded products at the same time.
If a particular brand is not frequently seen on the shelf, the buyer may forget about that brand completely unless and until we have a particular customer looking for it, which is a very rare situation. Non visibility would start inviting substitutability for the product. This may not be true in case of products for which we cannot think of substitute. Like in India if it is butter it is Amul butter. If Amul butter is not available, customer will wait till Amul butter is available.
Apart from increasing the visibility of the brand in stores other alternative to manage brand is to diversify their distribution channel. For eg: We find Soft drinks in grocery shops, bakers shop, hotels etc.
Thus from above discussion, the various factors have been clearly understood with regards to new brand

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