Strong leadership is critical to an organizations success. Leaders need to be honest, trustworthy, respected, and good communicators (Montana & Mitchell, 2005, p. 83). Effective communication is necessary to eliminate confusion. Think how the receiver will interpret the message that you are saying or writing. Effective communication can only occur when the receiver of the message understands what the sender is intending to say.
Anyone can manage but not everyone makes a good leader. “Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent” (Clark, 2010, p. 1). As a leader, inspire your employees by being passionate yourself. Have a good attitude and smile. Know your job and know your employees jobs. Think outside the box to come up with solutions for your team.
In my current job, last year, I experienced one of the most frustrating times in my twenty-five year working career. In November, 2010, the organization was set to undergo a triennial audit to become reaccredited as a law enforcement agency. Approximately two years prior to this I was hired to collect, analyze, and prepare documentation to help the agency achieve this goal. The document files had set idle for a year as my manager, who was in the position prior to me, was promoted to a management position. Within my first year of employment I knew it was going to take additional personnel to achieve this lofty goal.
In March, 2010, I approached my manager regarding the amount of overtime I had been working to complete the files. I was met with immediate resistance and almost an attitude of anger. I explained why I needed assistance a...
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...e success of an organization can hinge on communication alone. Never underestimate the power of words!
References
Clark, D. (2010). Character and traits in leadership. Retrieved August 26, 2011, from http://www.nwlink.com/~donclark/leader/leadchr.html
Clark, D. (2010). Concepts of leadership. Retrieved July 11, 2011, from
http://www.nwlink.com/-donclark/leader/leadcon.html
Coffman, C., & Gonzales-Molina, G. (2002). Follow this path. New York, NY: Warner Books.
Cottrell, D. (2009). Monday morning motivation (1st ed.). New York, NY: HarperCollins.
De Ferreire Kemp, F. (2007). Leadership and diversity: Constant Companions. Industrial Engineer: IE, 39(5), 40-43, Retrieved July 27, 2011, from http://ehis.ebscohost.com.csuproxy.egloballibrary.com.
Montana, J., & Mitchell, T. (2005). The winning spirit (1st ed.). New York: Random House.
Once I had finished some computer work, which was the last part of my training, I reported to the night time shift manager to confirm with them that I was indeed done with training. They gave me a pat on the back and told me to get to work right away. Instead of going home at ten at night as I had planned, I didn’t return home until about five in the morning. I g...
The leadership at the time of my situation was split. The Commanding Officer wanted to do Non-Judicial Punishment the Sergeant Major came to my defense which allowed me to shine. The understanding, and willingness to help rather than punish me and push me off to the side were the model that I adopted in my own path. As a leader, I have to adjust my style to the abilities of those that work for me. Yes, my clerks will get in trouble but it is my responsibility to help them as much as possible to show what they did was wrong and how to fix
In this particular case study there was an employee Jeanette Landis whose supervisor Paul was submitting a termination request to the Human Resource department. His reasoning for submitting the termination request comes from consistently poor job performance on the part of Landis. He communicates that there was numerous attempt made by leadership to help Landis improve the poor performance. However, no attempt at seemed to have a positive impact on her reaching her sales goals. After months of poor job performance Paul finally submits request for termination. Of course the employee was not happy about the termination news. In response to termination paperwork being submitted, Landis has responded by seeking legal action against the organization.
The purpose of this paper is to analyze a specific, hypothetical employment situation encountered and to include the information regarding employment conflicts, questions, grievances, lawsuits, etc., in terms of how the situation was handled or resolved. Employment conflicts are a constant issue everyday in any organization; it is how you handle them both legally and professionally that counts.
I had applied for a job at Catholic Guardian society; in 2001 I did get the job. It was working with young girls in a group home, place there by the court. A group home is a place that children are sent to, once in foster care. A child can be in a group homes for many reasons; such as running away from home, not going to school and getting being arrested. I work every shift that was allowed, sometime doing doubles. When I started the job, I learn my way around fast. My partner was Michelle S.; she was great she began working there three years before me. Our primary job was to ensure the safety of these girls; their age would range from twelve through twenty-one. Our supervisor was great or so I thought. I soon realized that she was a horrible
Being an effective communicator is the key to success for a leader. Communication is defined by the authors in the text Organizations: Behavior, Structure, and Processes as transmitting information and understanding, usi...
Kandola, B. (2004). Skills development: the missing link in increasing diversity in leadership. Industrial and Commercial Training, 36(4), 143-147.
Leadership is all about having the right amount of heart and determination to help make a difference in someone’s life. It takes certain qualities to be considered a good leader. A leader should want to help inspire others to make a change and to be the best that they can be. A true leader does not need to feel powerful, instead they empower those around them. Throughout my life I have come across various leaders who have made an impact on my life. It takes a very special person to inspire and touch people’s lives. Leadership is so much deeper than having power and bossing people around.
The employees of ABC Company have identified a problem, which must be resolved. ABC employs a part-time administrative assistant whose work ethics and productivity are lacking; thereby affecting others in the organization. The employee is responsible to answer phones, take messages, and assist each department in performing various administrative functions. The position held by this employee is important, as each department relies on her input and assistance in completing their assigned tasks. The administrative assistant’s lack of follow-through and general uncaring attitude towards her work has caused her co-workers to be frustrated, annoyed, and more importantly, has led to productivity being negatively affected.
On this Friday, I came into a heaping load of work that would require me to callous my fingers typing the same information repeatedly–opening the claims, making a few phone calls, jotting down some notes in the file, scheduling vehicle inspections, and reviewing photos of damages, along with estimates. Auto insurance claims are never a one-person job; there are usually several individuals assisting to help find the best possible solution. While scrambling to check items off the long to-do list and sorting my load, I met my nemesis. This customer had a question that I did not readily have an answer to. My supervisor came in to save the day, with a satisfying solution. Especially grateful for the assistance, I felt an obligation to express my gratitude. With an already open file, I quickly typed thank you. Later that day, however, Celia scolded me about my comments being a waste of time. Stirring in me a painful sensation began to change my life. Working in a team setting helped me to realize that we learn most about ourselves through our interactions with others.
... made the story go in my favor when I should have called earlier to tell them that I would arrive late because of what happened. Instead, I waited for them to call me on my way up. All of the effort I had put into the past three months at work are now diminished by my one ignorant action of not calling and lying when I arrived. I could have simplified the situation by just calling in when I knew I would be late and come clean up front, instead, I blew the whole situation out of proportion and tried to make myself seem like a victim. I have lost the trust of my peers and superiors that were involved.
As a result, you consistently fail to meet all of the established goals for the position. Your daily work habits exhibit that you are unable to manage yourself effectively. You consistently produced far below the expectations of the position. As discussed during our coaching sessions and the Performance Improvement Plan follow up discussions our standard daily productivity is 90 touches, which include calls, emails, faxes and letters. In 2016, you averaged ______ touches per day. This is far below the expectations of a full-time District Collector. Moreover, our standard unique accounts addressed per day are 72 accounts. In 2016, you achived an average _______ accounts per day, which is below our department’s standard. As such, improvement in productivity and time management is critical for you. You must implement a disciplined approach to time management throughout the entire day to produce at least 11.5 calls per hour. You are significantly behind from achieving this pace, based on a review of your daily productivity. You display a lack of commitment to become more productive. The feedback you receive about your performance is not being applied, and you do an unacceptable job of monitoring your time and incorporating previous coaching points. Effective daily time management, as well as, your ability to planning and organize for the remainder of 2016 is imperative for
To be a leader you need to be able to inspire others, get people motivated, and set an example to other people. A leader needs to do all of these because if one of these aspects fails people don’t look at the leader...
When we work together in a team, or in a broader sense as a society, the leader takes on the most important role. It is the leader that helps prioritize activities and direct people’s thought process in the right direction. They are the ones who have the ability to bring the group together as a whole. Because of this, not anyone can be a leader. Only people with certain qualities and abilities are able to fill this role. So what makes a good leader? There is a defined path and specific characteristics that makes someone a good leader.
Leadership and management are two fundamental concepts which are involved in the effective management of organizations. Leadership in my opinion is a complex concept, which includes association of human qualities and the result of their activities. To be a great leader means not only following own visions, but also work towards company’s goals.