In this assignment I will be discussing the follow up questions following Chapter Ten in the assigned reading. The assigned reading is called “University Hospital,” The questions I will be answering are; Do you think the scenario in this case is unique to University Hospital, or do other academic medical centers approach HRM and HIT in a similar piecemeal, ad hoc fashion. What suggestions would you provide to the senior management at University Hospital to improve HRM and HIT functions? I will also be providing my research to back up my findings to the assigned reading. I believe that all medical centers approach HRM and HIT the same way. This case is no different from the local hospital where I live. The doctors and nurses are understaffed …show more content…
Health care organizations vary in their levels of HRM and HIT capabilities. A few exceptional health care organizations have built both of these capabilities and have derived significant complementarities between HRM and HIT that, in turn, have allowed them to be leaders in value-based health care delivery.” (Khatri, Pasupathy, & Hicks, 2017). “Several health care organizations have developed capabilities in either HRM or HIT but not in both, and still others have developed capabilities in neither function. Outsourcing of HRM and HIT by health care organizations is likely to hamper the integration and embedding of these functions in organizational operations.” (Khatri, Pasupathy, & Hicks, 2017). This site opened my eyes to not believing it is not all the medical centers fault. It could also happen through outsourcing which could help the company or hamper …show more content…
I always felt that all medical centers was understaffed, not knowing what to do with new technology to help the patients. I always felt they did not care about patients but come to find out the doctors and nurses are understaffed and unappreciated as well because of lack of the proper management or training. As for the other question it made me realize that you do need several skills and attributes in order to be a well-trained HRM. The list I found during my research helped my way of
SGH has been plagued with patient quality issues, therefore SGH finds itself in a situation which is inherently antithetical to the mission of the hospital. The costs of healthcare continue to rise at an alarming rate, and hospital boards are experiencing increased scrutiny in their ability, and role, in ensuring patient quality (Millar, Freeman, & Mannion, 2015). Many internal actors are involved in patient quality, from the physicians, nurses, pharmacists and IT administrators, creating a complex internal system. When IT projects, such as the CPOE initiative fail, the project team members, and the organization as a whole, may experience negative emotions that impede the ability to learn from the experience (Shepherd, Patzelt, & Wolfe, 2011). The SGH executive management team must refocus the organization on the primary goal of patient
Monitoring staff levels is an important factor. Also leveling the flow of patients in and out institutions could help to reduce wide fluctuations in occupancy rates and prevent surges in patient visits that lead to overcrowding, poor handoffs, and delays in care. Studies show that overcrowding in areas such as the emergency rooms lead to adverse outcomes, because physicians and nurses having less time to focus on individual patients. One study found that for each additional patient with heart failure, pneumonia, or myocardial infarction assigned to a nurse, the odds of readmission increased between 6 percent and 9 percent (Hostetter and Klein, 2013). All of which costs the hospital money.
This group is more focused on satisfaction, access and quality of care. Providers, or practitioners, are also key stakeholders within an organization. The term provider can encompasses not only physicians and surgeons, but also nurses, physical and occupational therapists, technicians, and other members of a clinical staff. Providers fall into two categories, primary, which includes hospitals and health departments and secondary, which includes educational institutions and pharmaceutical companies. Providers are focused on the best treatments for patients and are involved in delivering health services and products. The final element of the MCQ model is the employer who by far is the largest paying and purchasing stakeholder of an organization. The employers focus is primarily on their return on investment within an organization. Cost and quality is a focus for employers when choosing health benefits but are mindful that access is just as important. Within the Patient Healthcare model, MCQ explains the interactions between the four elements of employer, patient, provider and payer while the Iron Triangle focuses on the factors of cost, quality, and access. The Patient Healthcare model charges healthcare leaders with the task of balancing satisfaction with the stakeholder (employer, patient, provider, and payer) in relation to cost, quality and access. This may be very difficult since stakeholders may have competing priorities. Changes and variations made in how healthcare organizations operate may have profound effects on how stakeholders perceive the quality, access and cost. For instance, a patient may consider cost to be a top priority when seeking healthcare and at the same time the healthcare organization may consider raising costs and therefore devaluing access and quality. Patients who begin to incur high out-of-pocket costs may begin to perceive a financial
The Henry Ford Health Systems Human Resources department operates under an organized structure. The HFMG is organized as a blend of group and academic practice. The HFMG Chief Executive Officer, Chief Operating Officer, Chairs, and Center Directors lead it (Kelley 2011). The body that oversees the different departments, including the Human Resources department, is an elected Board of Governors (Figure 1). Figure 1 can help in visualizing all this. The head of the Human Resources Department is also the senior vice president and is considered to be high up on the administration totem pole. “Human resources directors are key members of the top administrative group in many healthcare systems, and most report to the CEO, reflecting the industrial model. Placement at that top management level promotes better institutional decisions by encouraging all other administrators to give weight t...
There has been a shortage of physicians, lack of inpatient beds, problems with ambulatory services, as well as not having proper methods of dealing with patient overflow, all in the past 10 years (Cummings & francescutti, 2006, p.101). The area of concern that have been worse...
...ta on the most capable strategy to address the HR issues, make additional recommendations, if any, to address the distinguished and prioritized HR issues.
Cuellara, A. E. & Gertlerb, P.J. (2006). Strategic integration of hospitals and physicians. Journal of Health Economics, 25(1), 1-28. Retrieved February 21, 2011, from http://members.cox.net/mshachar/Cuellar_2006_via_TUI.htm.
In support of my opinion, the challenge of providing quality healthcare services and containing cost remains constant. For example, quality may be compromised for incentives or pay-out bonuses; MCO’s face reputation challenges because they must remain loyal to their members, by the same token MCOs need to manage cost which is often a challenge’s. Another challenge could evolve from creating an effective team of physicians, nurses and other medical professionals that work cohesively. While MCO’s have proven effective in many ways, whether MCO’s further promote quality and contains cost remains
How do senior leaders set your organization’s vision and values? The organizations vision and values are implemented through daily reinforcement of our objectives, therefore establishing guidelines in which to follow with reference to agency policies and directives. Through mentoring and daily interaction, senior leadership reinforce the agency goals and future commitments. Communication is a key factor in establishing the agency’s vision, therefore providing a guideline to achieving future aspirations. In order to effectively address current and future requirements that are essential in capturing the vision, senior leadership convey the agencies vision and values with our stakeholders through conferences, committee meetings and everyday
Why do you want to be a member of senior cabinet? Please include the strengths and talents that you would bring as a member of cabinet. Also discuss what you feel is the most important responsibility of the senior cabinet.
If you have someone who may have been in banking for several years as an administrator and hiring them to be a healthcare administrator you may find out quickly that you have hired the wrong individual. Yes they may have great leadership skills and communication and relationship management skills but if they have never worked in a clinical or hospital, or any healthcare setting for that matter, how do you expect them to be able to relate to the complex problems that may occur with patient care, hiring the right employees to oversee patient care, and in many cases, hiring the right employees to oversee the hiring of the employees performing patient care. There are also many different computer programs that are necessary for an administrator to know in order to run a health care facility in an effective manner. Yes, many different occupations have programs that they must learn in order to be effective, but in the health care arena many times there isn’t time to teach one from scratch on how to use such a program. One example of not having enough time is when a major natural or manmade disaster takes place. Many times an administrator may have to jump in and work with field staff or hospital staff to save lives without doing patient care and if they do not know how a healthcare environment works, they could cost the lives of innocent
Competitive advantage matters greatly to those responsible for the management of healthcare institutions. Together with rapidly escalating healthcare costs, increasingly complex medical technologies, and growing regulatory and legal pressures, healthcare organizations face a critical need to improve the quality of care at reduced costs (Cu...
To sum up, although the universal applicability of a single bundle of HRM enjoys some evidence support the linkage between best practices with better establishment-level outcomes in many cases and can provide for basic architecture and sources of HRM, it is still problematic with certain critiques and limitations. A larger range of contextual factors needs to be taken into consideration when enacting HR practices.
Human Resource Management is defined as the process of managing human talent to achieve an organization’s objectives (Bohlander & Snell, 2010). A more detailed definition is given by the Society for Human Resource Management which states that “human resource management is the function within an organization that focuses on recruiting, managing, and providing direction for the people who work in the organization” (Schmidt, 2011). The role that human resource management plays is the most vital in all business organizations. This importance is easily seen in running a health care facility. Human resource in health care is important in improving the overall patient health outcomes and the delivery of health care services.
Many people associate leadership with a specific job title or form of power within an organization. However, through personal experience, I have concluded that leadership can come in many forms and position as well as from multiple sources of roles and job titles both with and without power. Based on the definition of leadership, anyone can be considered a leader as long as they have the ability to influence people to achieve a particular result or goal which benefits the organization or group as a whole. Individuals with a secure sense of self and understanding, acceptance of diversity within an organization tend to be the strongest leaders that not only make others want to follow, but they also encourage other leaders to gravitate to their