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Company overview Malaysian Airline System (MAS) is public limited airline group based In Malaysia. Malaysian airline operates over six continents and cover over 100 different destinations. MAS is also involved in maintenance service and cargo. SWOT ANALYSIS ”SWOT analysis is a method where a structured planning can be done by evaluating the 4 factors which are strengths, weakness. Opportunities and threats” (Humphrey, 2005). Malaysian airlines can use SWOT to understand and analyze more about the external environment. STRENGHTS WEAKNESSES Strong brand image. Government support. Modern facilities and experiences. Improvement in profit. Competitive Advantage. Low margins Weak cash flow/debt problems High cost Low productivity Poor management Government interference OPPORTUNITIES THREATS Increasing global presence New destinations Expand cargo and passenger traffic Launch of firefly Rise in jet fuel prices Intense competition Foreign currency fluctuation Change in government policies and regulations Natural disasters Figure 1MAS SWOT ANALYSIS Strengths Malaysian airline is popular airlines across the world. MAS has established a strong brand image in local as well as international market with good marketing and advertising. The airline covers about 100 destinations across the globe. “MAS has joined the most exclusive group of world airlines, being ranked as a 5-Star airline by the aviation rating organization, Skytrax, with just four other airlines in the world. The company was honored with the World’s Best Cabin Staff Award for 2006 “(UK Essays, 2014). MAS has 70 years of the experience in the airline industry, so the brand has won the heart of the customers and their loyal... ... middle of paper ... ...stem, the system will be built as a standalone system which is simply fed data. That will make it easier to simply switch to the backup database. Engrave of a disaster that does physical damage i.e. a fire or a natural disaster then for this case I would propose that MAS should use a HOT site backup plan that would enable a recovery that is as quick as possible. This is expensive but it is MAS’s reputation on the line and MAS does have the resources to bank roll such a project. Reconstruction Phase The recovery plan will be handled by the Disaster recovery team. All that will be done here will be structures as well as mentioned before, at the time of crisis it is not a suitable time to make mission critical decisions. This plan will guide the employees to ensure that somebody does not go beyond standard practice, in case the intervention makes the situation worse.
“To be the best airlines in whole world and providing excellent customer experience in our flights with full entertainment and loads of satisfaction.”
It has stayed relevant to the market through its propelled philosophy of relationships to generate profits in the business. Since its establishment in Monroe, Louisiana the once tiny airline has stretched to greater heights serving in 6 continents. It has also established a distinguishable name among its competitors with a reputation of leading customer services. However, even as an established venture, the company needs to maximize its profits in order to stay in business and expand in to new territories beyond its conquered boundaries. A strategic analysis was carried out by our team to establish the company’s current situation. A SWOT analysis was performed to come up with three referenced, strategic alternatives. This alternatives are meant to act as a strategic guidance to the company in order to enhance growth. The strategic recommendation provided will improve and enable the business to cope with the competitors while the implementation of the strategy section will outline the way to go about achieving these alternatives in the business setting. Lastly, we put up a discussion on the evaluation procedures and necessary controls for the
Additionally, the mission statement draw the values of the airline, which are promoting the company spirit as well as individual pride among its employees. Finally, the mission statement portrays a very positive and attractive image of the airline’s dedication towards the providing of the best services to its
If the short haul passenger was the backbone of Southwest Airlines success, then their 737s were the lifelines that supported it. By choosing the 737 as the airplane for all of Southwest's flights, the company saved time and resources in training its employees. The crew could be easily substituted for one another due to the extensive training on the 737. Low costs and, therefore, low fares are an enormous competitive advantage, when combined with their high-quality and loyal workforce. A very unique culture was found at Southwest Airlines among all of its employees.
In a dysfunctional time for the airline industry, most airlines, especially major carriers, are adapting the concept of "doing less with more." One low-cost carrier, JetBlue, is changing the domestic aviation landscape in this regard and is defying the odds. Here is a company that has examined each marketing mix elements carefully, has adapted them to its customer’s needs, and is succeeding because of this approach.
...leader. Certainly, it has to take into account the implications of completion from both the direct and the indirect competitors. That is why EasyJet centers on the cost management strategy and the differentiation strategy (Hanlon, 2007). Through an analysis of EasyJet Airplane company strategies and performance, it is clear that they are ambitious and strive for the best. They not only survive in an industry that is intensely competitive, as shown through the analysis by Porter's Five Forces, but also succeed in terms of offering their customers the best that they have to offer in terms of value for money. The advantage this airline gains over its oligopolistic competitors stems from flexible ticketing and complete access to all primary routes. However, in keeping airline industry, there is room for improvement and growth as the analysis using Ansoff Matrix reveals.
The story of Malaysia Airlines started in the golden age of commercial air travel. On April 2nd 1947, MAL took to the skies with its first commercial flight as the national airline (Our Story). With the formation of Malaysia in 1963, the airline changed its name to Malaysian Airlines Limited and on October 1st 1972 the company was officially branded Malaysian Airlines.
Porter stated; “for an airline to succeed in the marketplace, it must have a sustainable competitive advantage” (Porter M. E., 2008). The airline industry is the highest competitive industry, and I believe a sustainable completive advantage is essential to succeed in the future of the aviation industry. The competitive advantages that an airline embrace, needs to be based on the airlines strategy and differentiation to competitors. Emirates displays how it has a strategy and how the airline gets ahead of its competitors through how unique it is.
Slowing growth opens the door for other airlines to beat Sprit at what made them America’s seventh largest airline. Therefore, we would like to present three alternative strategies.
...ry long and successful history in the airlines industry, which makes it one of the leading airlines in the world. Also, it provides the most comfortable flights and services to its costumers and employees, which makes it unique.
Singapore Airlines (SIA) was created in 1972 and was fully state owned. The company expanded rapidly, and with a strategy of concentrating on customer needs by providing exceptional in-flight service, the airline quickly became a noteworthy competitor in the market. During its formative period in the 1970s, SIA developed all the hallmarks that made it one of the most successful and consistently profitable airlines in the world. Through a constant investment in personnel skills and other sources, the company has achieved a sustainable competitive advantage, as well as a reputation for classy elegance.
The Malaysia Airline System (MAS) reported a loss of over RM1.3 billion for the Financial Year 2005. It was unacceptable to many parties such as the stakeholders and the government especially the announcement was made at the same time as some of MAS regional competitors reported strong profits in the same year.
So to ensure that the Singapore Airlines can maintain its premium strategy, its level of innovation also has to be maintained. Over the year, Singapore Airlines has always been one of the few trend setters in the aviation industry. They are the first to offer free headsets, choices of meals and free drinks in Economy Class in the 1970s. Th...
Disaster Recovery Planning is the critical factor that can prevent headaches or nightmares experienced by an organization in times of disaster. Having a disaster recovery plan marks the difference between organizations that can successfully manage crises with minimal cost, effort and with maximum speed, and those organizations that cannot. By having back-up plans, not only for equipment and network recovery, but also detailed disaster recovery plans that precisely outline what steps each person involved in recovery efforts should undertake, an organization can improve their recovery time and minimize the disrupted time for their normal business functions. Thus it is essential that disaster recovery plans are carefully laid out and carefully updated regularly. Part of the plan should include a system where regular training occurs for network engineers and managers. In the disaster recovery process extra attention should also be paid to training any new employees who will have a critical role in this function. Also, the plan should require having the appropriate people actually practice what they would do to help recover business function should a disaster occur. Some organizations find it helpful to do this on a quarterly or semi-annual basis so that the plan stays current with the organization’s needs.
The Singapore Airlines needs to thoroughly understand the plans being pursued by the British Airways, Cathay Pacific, and Virign Atlantic in improving the comfort and quality of service it provides to its customers. The Singapore Airlines needs to continue differentiate itself by examining the strengths/weaknesses, and key points of these and other competitive airlines.