Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Effective patient clinician communication
Effective communication in healthcare
Effective communication in healthcare
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Effective patient clinician communication
Reimbursement Methodologies
Discussion
Week 3
Part 1: Discuss the difficulties that can occur if communication with patients isn’t clear.
Today I will discuss the difficulties that occur if communication with patients is not clear. Doctor patient communication is very important. If your communication with your patients isn't clear then it can cause serious health problems or even death. Sometimes patients don't understand what the doctor is saying. Sometimes when Doctors and nurses are talking to patients they are using big words that patients don't understand. They forget sometimes that the patients didn't go to medical school. Some patients just agree instead of asking for clarification. If you are unsure the patient has clarification
…show more content…
Page 11-52 is the rest of the section. Page 52 gives a spot for you to write notes if you need to. E/M codes start with 99201 and go to 99499. These are encounters such as office and hospital visits. This is an evaluation of the patient care by a physician. In this category, there are six different sections …show more content…
This section is a part of the billing process, it tells the insurance what needs to be reimbursed. There are seven components. History, Examination, Medical Decision Making, Counseling, Coordination of Care, Nature of Presenting Problems, and Time. E/M coding has become the most frequently billed physician service, and auditors are taking notice of its popularity. Frequent E/M coding errors happens when therapeutic practices are either upcoding or undercoding. Upcoding builds the danger of reviews. Coding too minimalistically doesn't shield your training from reviews, and it seriously diminishes your level of repayment. Here are some common pitfalls: Not following guidelines: When you don't follow the guidelines it can cause your coding to be incorrect. Mismatching the diagnosis with the procedure: You have to make sure the linking are correct. Billing for a consultation or a referral: You have to make sure you are billing for the correct thing if it a consultation then makes sure that is what you are billing. When you code the place of service make sure you are coding the correct place of service, you can not code public health clinic if the place of service was at the prison/correctional facility. When coding and you have a modifier, make sure that you are using on when needed and make sure the one you are using goes with the code. If you leave a modifier off or use the wrong modifier then it changes
I suspect that the codes that the physicians are submitting for payment are not accurate. Entering inaccurate codes that will yield the highest revenue for the clinic is called “upcoding”.
Communication is cited as a contributing factor in 70% of healthcare mistakes, leading to many initiatives across the healthcare settings to improve the way healthcare professionals communicate. (Kohn, 2000.)
The American Health Information Management Association provides guidelines of elements to be included in a health care organization’s policies of a coding compliance plan. (“Coding Compliance: Practical Strategies for Success,” ahima.org, 1998).
As a certified medical coder (CCA 11/2012), I have contributed to the HIMS department by helping code inpatient encounters from patients in the Residential Rehab Unit as well as outpatient encounters from the other clinics at this VA applying the official coding conventions outlined in the International Classification of Diseases 9th revision handbook as well as in the VHA’s Official Coding Guidelines, V11.0 dated August 10, 2011. Having coded many encounters over the past 3 years, I can easily determine the main condition after study that is chiefly responsible for a patient’s admission to the hospital. ICD-9-CM defines this as the primary diagnosis code and I find that it is most important to list this code first in your documentation
Medical billers often communicate with physicians and other health care professionals to explain diagnoses or to attain further information by means of phones, email, fax, etc. The biller must know how to read a medical record and be familiar with CPT®, HCPCS Level II and ICD-9-CM codes.
With the change of codes, medical facilities and physicians may need to make sure their employees are well trained in anatomy and physiology. Incorrect codes or rejected claims can hurt the health care facility and the patient, it could even lead to a loss of revenue or a medical mistake with a patient. With the accuracy of the medical coder and biller along with their knowledge of anatomy and physiology claims are being
Another useful tip: understand that sometimes a code from another section must be used to fully describe the procedure. This is called, component or combination coding. For example, when the radiologist injects, or places material necessary to perform a procedure, a CPT code from the surgery section must be used.
It is true that all EMR’s may not have the same functionality, but the overall outcome should be the safety and wellbeing of the patient. Standardized billing is an excellent way to make good use of the EMR. The ability to capture revenue in a faster and more concise manner is always a benefit for any healthcare facility. Monies that were once considered lost or “written off” expenses can now be captured due to the EHR.
The private insurers are patients with other insurances. Under Medicare and Medicaid, services that are provided by the hospitals are paid by a prospective reimbursement. Prospective reimbursement is established before the services are provided. They have a defined dollar amount per day and per diagnosis. They also use a fee scheduled by CPT code or procedure code which is usually used for physicians. Since these types of insured patients only are billed a certain amount, most procedures are not fully reimbursed. Retrospective reimbursement is determined after the services have been delivered. This is one of the reasons organizations are struggling. Along with less reimbursement, the CPT codes or procedure codes have to be correct according to the procedure ordered. “If an organization wants to get paid, its better off taking the time to make sure all its codes are accurate, timely , and meet all payers’ requirements ”(Kapsambelis, 2004, p. 3).
Healthcare professionals associated with medical billing and coding know the progress the technology has made so far. In the last few decades, medical billing and coding has switched from being a paper-based system to a computerized format. Under HIPAA laws, medical practitioners had to develop new software in order to send out electronic bills. With the advent of electronic medical records (EMR), with one touch of a button, doctors, Nurse Practitioners and PAs can gain access to all the care a patient has ever received from every healthcare facility the patients visited previously and can figure out possible illnesses. This enables statistical documentation of the population as a whole as well. EMR can also make the healthcare system more transparent and allow integration with reimbursement data. As the healthcare system changes, this will prevent unnecessary costs and make it easier to get the reimbursements needed to treat a patient.
EMRs provide a common access point where clinicians and health care providers can review and document information about clients and their care. These records are essential to improving efficiency and increasing client safety (Electronic Medical Records, n.d.). Electronic reports are an enabling technology that allows medical practices to pursue more powerful quality improvement programs than is possible with paper-based records (Miller, Robert; Sim, Ida). Clinicians and clients do not have to worry about errors occurring due to the poor legibility of handwritten paper medical records. EMRs facilitate the continuity of care before, during and after hospitalization because all the data in one place. Think of the amount of time and money employees spend on phone calls, emails, and faxes ...
Direct and Limited reimbursement plans are tactics associated with handling expenses associated with sales. These expenses could include meals, travel, hotel, and other expenses associated with entertaining clients. Direct reimbursements involve unlimited reimbursement of all allowable and reasonable expenses. The advantage of direct reimbursements is that direct reimbursement plans give the sales manager some control over both the total magnitude of sales expenses, and the kinds of activities salespeople will be motivated to do. Limited reimbursement plans limit the total amount of reimbursement expense either by setting limits for each expense or by providing each salesperson a predetermined lump-sum payment to cover total expenses. Reimbursement
The EMR report has the data on all the patients with the specific procedure code. As the code relates to more than one procedure, all the patients record with only this specific code must be reviewed. One intern can review the patients records with the last name A-K with the code and the second intern can review the records with the last name L-Z. Each intern will categorize the data based on patients who received the procedure and who did not. This system lets the interns review the patient records more meticulously without being hurried or overwhelmed with too many records to review. In turn, it helps to collect and record data more efficiently and accurately and saves time. I will be reviewing the final list of patients with the procedure from both interns and check for any data errors or repetitions and with the approval of the IRB, enter a standardized code to the patient database with the specific
A standardize language and framework in healthcare is necessary to communicate efficiently with other organizations around the world. Reference terminologies and coding systems are proper solutions to avoid any miscommunications and to have a standardize classification system. Complex healthcare services such as billing and payments, quality assurance, research and public health reporting that contain health information must be capable of delivering a cost-effective and safer results. This can be obtained by adapting an appropriate up to date medical coding classification system based on the purpose and the service provided by each clinical facility. In order to deliver critical information needs of a healthcare organization, adapting and maintaining
I have explained three of the seven principles that I use while interacting with my patients daily. The three methods of communication were defined and explained how each is used in the healthcare setting. The communication method that works best on my unit was explained per my unit’s preference. The four-ethical principle regarding communication were explained along with how these principles and team communication affect patient safety. Overall, this paper has demonstrated why communication is important in the health care