Frankly speaking, I'm not a strong listener, I have room for improvement. On the listening skills test, I fill out the questionnaire according to my personal situation. I acknowledge that I still have room improvement in listening skills. The results reflect that I seldom interrupt others or otherwise disrupt the flow of a conversation suppose I make it a point to be patient. I always unwilling to interrupt others when I'm interacting with others. As far as I'm concerned, this is respect for others, in the meantime, it also improves the listening effectiveness. To my surprise, the results of questionnaire are accurate, the results clearly reflect my weakness and strengthen in listening skills. So that I can clearly know how to improve my listening …show more content…
The results show that I'm a capable communicator. However, I sometimes meet with communication problems. My communication approach still require to improve. I'm not skilled in receiving message and sending message, therefore, I still need to strengthen practice in receiving and sending message. I should pay close attention to receive and send message effectively. Sending message, receiving message is an important process in communication. It is commonly believed that communication aims to get your message across to others clearly. Communication is characterized with convey our thoughts and ideas to others. Communication skills are regarded the important factor in choosing mangers according to relevant survey. Communication skills are crucial to personal career success. The fact is that many people have poor communication skills. Therefore, it is necessary that trains personal communication skills. Communication involves in message, sender, channel, receiver, feedback as well as context. We must remove barriers in order to improve communication efficiency. Communication skills contain various aspects. Frankly speaking, improving communication skills can not be accomplished overnight. Communication skills training require a long process and a systematic approach. As is known to all that strong communication skill can build good cooperated partner and …show more content…
Listening requires audiences to understand they hearing. (O'Hair, Friedrich, & Dixon, 2015) Listening is regarded as the important way of spoken communication, which requires effort and concentration. Listening is an active process. The purpose of Listening is not only to hear people said, but also it connects the information they know. Listening aims to analyze the people said. Listening is different from hearing. Hearing is regarded as a physiological activity and involuntary process in which sound waves stimulate nerve impulses to the brain. (O'Hair, Friedrich, & Dixon, 2015) Hearing is the aural activities which emphasizes the sounds with one's ears, which requires no conscious effort. Compared to Listening, Hearing is easy to master, we can get the main idea. When we hear people said, we only receive exactly something, however, when we listen something, we can listen clearly people said and describe what we listen in our own way. For example, when we heard the music for the first time, we maybe dislike it, however, when we know the cultural background of music and listen more it, we perhaps like it. From dislike the music to like it, it involves in listening process. Hearing is characterized with receiving the sounds by the ear. Listening is characterized by mixing personal emotion and feedback for the sounds we
The skill of listening according to Dr. Robert Bolton (1979) extends beyond simply hearing sound as a physiological sensory process but instead requires and involves interpreting and understanding the sensory experience or what is being heard (p 32). It also is an active experience wherein the listener is fully engaged and has absorbed the information of the speaker while showing interest and providing feedback all while demonstrating that they have heard and understand the message. It is a fair assertion that most people in varying relationships and environments listen in what is considered a passive capacity or only digesting and processing bits and pieces of the speaker’s message. This type of listening lends itself to frequent miscommunication, mixed messages and overall misunderstandings. Effective listening on the other hand provides concise communication, decreases interpersonal conflict and mistakes and also...
Listening is an aspect of communication that vital the building of understanding and of a relationship between individuals. Listening can be an active
There is a big difference between hearing and listening. Hearing is a physical ability that the ears receive feelings and transmit them to the brain while listening is a skill. Listening skills allow one to make sense of what another person is saying. In other words, listening skills let you to understand what someone is "talking about”. It requires concentration so that your brain processes meaning from words and sentences.
Effective business communication is central to the success of an individual’s career and consequently to that of the overall business entity. It would be imaginable therefore that there is some form of correlation between effective communication skills and such success. To put this into context, University of Kent (2011) has placed Verbal Communication at the top of the ten skills that employers most commonly look for. On the same note, anything that hinders effective communication is bound to have a negative effect not only on the specific message delivery, but also on the overall success of a career. In this paper, some of the barriers to effective business communication are discussed, with a few examples of how they affect the process.
Listening is the “active process of receiving and responding to spoken (and sometimes unspoken) messages. Active listening skills is making sense of what is heard and requires the individual to constantly pay attention, interpret, and remember what is heard”. For example, I am required to be an active listener at my job. I need to hear the words my boss says to me and identify the feelings associated with the words or her point of view. I concentrate on her words and make eye contact with her as well as read her body language / non-verbal signs. I make sure she feels I have her undivided attention and I do so with a pleasant face…not a baked potato face. Even if I feel stressed by her words or instructions, it would not be professional of me to display that expression.
This differs from hearing in that this is a voluntary action, and we have control over what we choose to listen to. As stated by William Seiler and Melissa Beall, “You don’t have to work at hearing; it just happens… Listening, on the other hand, is active and requires energy and desire,” (145). To further explicate this argument, it has been noted that listening, in addition to requi... ... middle of paper ... ...
In applying the skills to a case scenario, I found it difficult to focus and use my active listening skills. I do know that in an ideal situation, I will more than likely be one on one with my client and will generally conduct the interview in a quieter atmosphere, allowing me to focus better on what the client discloses. However, with continuous practice I believe I will be able to overcome becoming distracted by background noises.
Communication plays a key role to a leader. To have communication skills is to have the ability to express oneself clearly to others. It is extremely important as...
Overall, listening is something that is crucial to life and is something that I need to improve on.
It is not easy to understand significance of some things and their impact until you actually undergo them. Ability to effectively communicate and work is one such thing. Before I started business communication class, I was very pessimistic about my communication abilities and my competence in rapidly evolving field of business communication. I was unconfident and nervous on my first day of class. I quickly realized that business communication is course that you will never learn until you energetically engage in various situations of listening and speaking. However, with all wonderful experiences of participation in the class, I personally felt that I gained a real experience without even working in an organization. Interactive nature of the class combined with wonderful teaching of Diana has really helped me to gain immortal knowledge. Through this course, I have refined my communication skills and strengthened my confidence to deliver professional standards and competencies emphasized by potential employers. I would like to share how each module of the course helped me to hone my interpersonal skills:
Clearly, communication plays a significant role in every aspect of our life. Communication is the simply act of conveying information from one person to another by using voice (verbally), gesture or body language (nonverbally), books or magazines (written), pictures (visually). The better communication skills that one has is the better the information could be transferred and received. The ability to convey information successfully and clearly is a fundamental life skill and should not be underestimated. Additional, effectively communication is the key to solve problems in any situation. With good communication skills, you can absolutely improve your professional life as well as strengthen your social and family relation ship. Indeed, communication allows us to relate and understand each other. “It also provides us with a significant frame of reference and relational context that sustain our identities.” (Imberti, 2007)
Listening is one of the most powerful tools of communication and is a process that is used to receive, convey a meaning, and respond to both verbal and nonverbal messages. It is what we choose to do and it requires more work than speaking. Oftentimes, people simply misunderstand the difference between listening and hearing. Hearing is a passive process that takes in sounds and noises and listening is what you choose to do. This selective process includes 5 phases that can be acquired for us to become effective listeners in the future. The 5 phases are attending, understanding, remembering, critically evaluating (listening), and responding. Once the 5 different areas are understood, we will become aware of what needs to change and how we can change them. This will also allow us to improve our listening skills in the workplace, school, at home, etc.
In turn, having competent communicative abilities contributes to progression and maturation in many aspects of life, with education and employment being majorly affected facets. Upon entering this course this semester, I was unaware of my lack of important communication skills interpersonally, intrapersonally, and interprofessionally. Throughout my semester in this course, I have explored many different styles and skills used in communication. I have been able to recognize my strengths and weaknesses, and I have also been able to make noticeable and satisfying incremental improvements to enhance my communication. In this paper I will reflect on the knowledge I have gained throughout this semester that has allowed me to better my communication skills; I will do this by providing examples from my life. Furthermore, I will explore how I can continue to develop my commination skills in the future.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.