Reflection Of An Employee Assistant Program

In terms of moral, Mr. Jeu mentioned that they do survey the employees several times a year to see how the employees feel about their tasks and the workplace. He said if the scores went down, he would meet with some of his staff to see how they could improve the overall moral. Then, Mr. Jeu told me that the agency has an Employee Assistant Program (EAP) which essentially, is professional counseling help for employees that are struggling with work-family balance or financially. Mr. Jeu constantly reminds his workers that they do offer the EAP and that they can go whenever they need to.
Next, I asked if emotions were beneficial to the workplace and if they should be kept at home. Mr. Jeu told me that emotions do have an impact in the workplace and that they cannot be kept at home. He also mentioned that sometimes attendance declines as well as job performance due to an ongoing disruptive emotional breakdown, and that the way to keep everything in control is to remind the employees about the EAP. The concept of work-family balance is important to be kept in mind, if life at home is satisfactory, life at work is also satisfactory.

Mr. Jeu told me that employee engagement is very important to job performance. In addition, he mentioned that when employees are happy, they are more productive. And that when employees are not happy, their productivity tends to be lower, but even worse, their attitudes become negative and this influence the attitudes from co-workers. Next, I asked him if he personally deals with an employee who has a negative attitude and he told me it depends. Usually, he would go up to them and let them know that he is there to help them in any possible way, but that at the same time, he cannot force the employees to