Changes in workplace is creating diverse work environments, it is the responsibility of manager to identify factors which are most relevant and irrelevant in such situations, when executed properly both organization and at personal level or work groups enjoy certain benefits
Organizational benefits:
• More innovation and adaptability
• High productivity, creativity and quality teamwork
• Improved communication
• Recruitment and retention rate
• Assortment of viewpoints
• Better public image
• Greater customer loyalty
• Decline in interpersonal conflicts
• Fair and unbiased work environment
Personal benefits
• liberty to speak out our opinions and thoughts in a safe environment
• Enhance your assistance and value to self and others
• Diminished stress levels associated with marginalization
• Keen sense of belonging
• Better skills bring out the talents and proficiency to work
• Personal contentment
• Learning prospects
Barriers such as stereotyping, discrimination, tokenism and gender role prevents a work group from fully benefiting from the advantages of a diverse workgroup. In order to overcome such barriers organizations need to promote non discrimination and motivate its employees to comply federal laws e.g. Civil Rights Act of 1991, Equal Pay Act of 1963.
6. Managing Diversity
Leadership plays a key role in managing diversity in a work group. Managers should act as role models and treat people just the way they want them to be treated, and also should be able to forecast a positive self gratifying prophecy.
Positive self gratifying prediction occurs when there is an interaction with employees, based on assumptions that are proficient and will help them succeed until otherwise.
6.1 PlanSteps for Managing Diversity
1. The firs...
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...osing others respect and work environment restrains men from expressing themselves. He argues that it is crucial for a manager who is constantly in contact with people to be able to deal with his emotions and explains that it helps us become more alive as human beings.
He also suggests the below two reasons, in explanation to why people devote much of their time at work comparative to communicating with them.
1. While we train people to become ‘doers’, to succeed in world of action, we don’t actually train them to explore the world of emotions.
2. Reasons for falling short of gaining complete satisfaction of one’s needs.
Therefore, we it is crucial for us to address our feelings and start communicating with others, by which we will be able to acknowledge others opinions, personalities, beliefs and values and will overcome the individual differences and diversity.
They have to understand and practice the tools needed to manage a diverse workplace. As discussed in The Loudest Duck leaders can employ these methods to obtain a harmonious, all-inclusive environment: appreciate, promote, employ and celebrate diversity. Leaders must show appreciation and interest in the diversity of their workforce, not just look at percentages and how those are fulfilled but truly engage in understanding and developing the challenges and successes diversity brings. They need to understand how their subconscious is predisposed towards other's differences and develop a character and attitude that is not biased or predisposed to people and situations that are only similar to them. It's important for leaders to have an open-door policy that encourages sharing thoughts, rationale and feelings will help unify the diverse workforce. Leaders more than others need to understand that for a company to succeed everyone needs to feel valued and appreciated regardless of the
In my opinion, it is important for private and public organizations to adopt and implement programs and laws to overcome the challenges in a diverse work environment. One of the laws that organizations follow are Equal Employment Opportunity Act of 1972. Equal Employment Act of 1972 prohibits discrimination of employment on the basis of race, color, nation, origin, sex, religion, age, disability, political , beliefs , and marital status. Another law that
As humans, emotions are an unavoidable occurrence. People get angry, sad, happy, surprised, etcetera. In some cases, it is harder
Goleman and Cherniss (2001) postulates that emotional competencies are learned abilities. Social awareness or skill at managing relationships does not guarantee the mastery of the additional learning required to handle a customer adeptly or to resolve a conflict. It only prognosticates that we have the potential to become skilled in these competencies.
Communication is a vital skill in all facets of life and all occupations. Before a person begins work, they first interview with the employer, where their communication skills are made apparent. These skills are vital to daily success in the workplace, whether they are used in direct communication or indirectly through the written word. It is crucial that the true meaning of what one person is trying to communicate to another is made perfectly clear the first time to ensure efficiency and success throughout all paths of life. There are also several situations for communication a person may experience. Communication situations can happen at any point in a person’s life, and it is imperative that a person is prepared for these situations when
Decreasing the disparity among whites and people of color eventually leads to higher productivity, stronger work ethic, and better team functioning. “Diversity enhances and affects group performance in diverse teams” (Van Dijk, et. al., 2013). As stated by researchers Winfred Arthur, Jr. and Dennis Doverspike, to have a diverse and successful working environment, employers and business leaders should work on limiting the role they play in privilege and accept more applicants from minority backgrounds (2005). According to researchers at the Texas A&M University and the University of
Merriam-Webster defines diversity as “the condition of having or being composed of differing elements; especially the inclusion of different types of people (as people of different races or cultures) in a group or organization” (Merriam-Webster, 2016). With diversity including many different elements, the concept of workplace diversity also covers a broad spectrum of topics, and continues to evolve as many companies look to expand globally. This subject has become increasingly important among managers over the last couple of decades, and has helped to reinforce other concepts such as affirmative action and equal opportunity employment. While most people believe that everyone should have the same opportunities available to them, and that we
Some of these barriers can include discrimination and stereotyping between coworkers and also between patients and the healthcare staff. According to Andrews and Boyle (2016), gender can become a barrier for female nurses with males being paid a higher wage and receiving promotions quicker than females. Affirmative action is a policy that provides equal opportunities without being discriminated against (Adrews & Boyle, 2016). However, discrimination can happen when an employer is required to hire a certain percentage of minorities within their company instead of being able to actually hire the best candidate for the job based on experience, work ethic, or education. Role stereotyping can also hinder the workforce. Many see the traditional role of a nurse as being a female and a male being a physician. Many patients will assume that a male entering their room is a physician and therefore have more respect for them and their knowledge as opposed to a nurse. Hatred toward coworkers due to prejudice and discrimination can also play a barrier to diversity. Many employees can show negatively toward specific groups such as, homosexuals or Muslims due to feelings related to previous interactions or behaviors with certain cultures (VanLaer, & Janssens, 2011). Although there are many more barriers in diversity, it is obvious that we need to continue to work on awareness toward other
Companies such as Buzztronics are leading the way in the global economy because of their dedication to diversity in the workplace. In order to build a diverse and successful workforce, a business needs to recruit, train, and retain capable and talented minorities.
The emergence of diversity in organizations can be traced to the 1960s when legislation was enacted to prohibit discrimination against ethnicity, gender, national origin, race, and religion. Even though workplace diversity origins began in the aftermath of World War I, it was not until 1961, when President John F Kennedy established the President’s Committee on Equal Employment Opportunity (EEO), which was to end discrimination in employment by the government and its contractors (Cañas & Sondak, 2011). Workplace diversity continued to be advanced through the years by Presidents Johnson and Nixon administrations.
Living in a country where it was founded by immigrants, diversity is everywhere you go especially in the workplace. There are many types of diversity; ethnicity, gender, religion and age just to name a few. Working in a diverse organization it can give you a taste of the real world, and what you will deal with wherever you go. There is so much diversity in the world today so it is a benefit to experience it in the workplace as well. You are given the chance to learn so many things from different cultures, why wouldn't you want to work in a diverse organization?
A person’s behavior at one specific point in time usually controls their attitude at that time. Managers must be able to understand these basic needs of their workers. If these needs are not dealt with in a certain correct way than workers will not reach their maximum potential. If the lower order of needs is not met than people are not happy. The same can be said of the higher order.
“Great ideas push the world forward. And they can come from anywhere. At Apple, we rely on
The first phase is introducing the change in an organization to the employee by justifying the change (Berube, 2012). Change in an organization is necessary to cope with the fast changing environment and meet the organization’s goal. The top-management is responsible to explain clearly the importance of change execute in an organization to the employee. It is necessary since there are some of experience employee is refuse to accept change and senses that change will lower their reputation and position in the working environment. As elaborated by Brown (2011), there will be criticized, ridicule and persecute in change towards any approaches used in introducing change of the organization. At this stage, la...
Many people associate leadership with a specific job title or form of power within an organization. However, through personal experience, I have concluded that leadership can come in many forms and position as well as from multiple sources of roles and job titles both with and without power. Based on the definition of leadership, anyone can be considered a leader as long as they have the ability to influence people to achieve a particular result or goal which benefits the organization or group as a whole. Individuals with a secure sense of self and understanding, acceptance of diversity within an organization tend to be the strongest leaders that not only make others want to follow, but they also encourage other leaders to gravitate to their