Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
The importance of effective communication for customer service
Good Communication Importance To Customers
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Problem solving skill
Apart from those skills stated above, CFA projects thought me another important skill which is problem solving. Because of different projects that I worked on, I am good in problem solving. For example, when I was working on a goal called “Capstone”, I was able to develop my problem solving skill. When I was working on this goal, I was required to find a communication related problem that is in my workplace. Based on my observation, I find out that at Kepler there is language barrier problem. Through a problem solving strategy called Design Thinking, I was able to find a best solution to this problem. In fact, design thinking consistent of five steps one should follow while solving a community or workplace related problem.
…show more content…
This is because wherever we are we face social problems or employment problems. So having this skill is something that leads a company to success. Let take an example of a company that is facing the problem of less customers. If the company has someone who has problem solving skill, it will be easy for it to overcome the situation. Again that person can be promoted to a higher level because of what he did. Problem solving skill is also important in conflict management. We all know that when people live together, most of time they encounter different types of conflict. So when there is someone who is good in problem solving, the conflict can be solved easily. Let us take another example of where this skill is important at workplace specifically at Kepler. In fact, Challenge Based Learning was simple for someone who had problem solving skill. The person knew the type of questions to ask people so as to get a full understanding of the problem. He knew also what to base on while confirming a solution to be best. The skill is also important to entrepreneurs because it helps them to overcome challenges that might arise in their businesses. If the business faces such problem, the owner does not need to hire another person to solve the problem. He is there to handle the problem on his own. Because of his problem solving skill, he does not spend more money. Therefore, problem solving …show more content…
Since I was pursuing my bachelor’s degree of art in communication with concentration in business, I got a chance to learn different strategies that marketers use in order to attract the attention of customers and to raise awareness of their companies. One of those skills is to be able to create media that advertise the important of products or services. I got a chance to develop this skill when I was working on two projects called “Show and Tell” and “That’s Wrap” from the goal called “Create Multimedia”. When I was working on this project, I was required to advertise Acme Widget Wooden Toys. In order to make sure that customers understand the importance of wooden toys, I made a video, an audio, pictures and text messages that talk about the important of Acme Widget toys. From that experience, I learned that in order to attract customers, marketers should focus on the add values of their products or services. I also learned that it is better to use different methodology since customers have different preferences. Another project that helped me to develop my marketing skills is “Investigate the History of Advertisement and Target Market” from the goal called “Advertise a product or service”. When I was working on this project, I learned an important skill that every marketer should have. In fact, I learned how to choose a target market of new product based on data. In fact, when I was
Nowadays, commercial is becoming a major part of mass media. It does not only try to inform people about the availability and attractiveness of industrial good productions but also contribute to build an awareness of resources and alternatives for customer in daily life. There are thousands of commercials, so to attract customer, advertisers use various kinds on their commercial to make people aware of the firm's products, services or brands. Though they use various kinds on the commercial, the main goal of advertising tries to convince customer to buy their products, or do what they want. An excellent commercial will create a deep impression on their customers, or who want to become their customers by using three classical appeals: pathos, ethos and logos.
middle of paper ... ... Contacting certain audiences, which is their main target during different promotions, is a wonderful way to go. Understanding advertising will help you understand yourself and make you realize who you really are and who you will always be, no matter how many cosmetics you buy. Works Cited Adweek, L.P.
Marketing In this day and age is vital for a company to perform at its possible best. Marketing’s main focus is to give great satisfaction to a customer. There are many aspect of marketing, these aspects give marketer’s the tools to help strive for the best possible success they can achieve. They hope that they can create exposure for their brand, product or service.
I develop multiple skills and abilities from various experiences, especially leadership and communication skills. When I took the accounting information system class, I was the leader of the group project, which was to lead and assign group
Innovative, creative and consistent MultiMedia marketing strategies are now a necessary tool of trade, no longer just an add-on, rather a medium on which to compete globally, reach more customers, and build new relationships.
While working or while looking for work there are certain skills sets that are universally important. No matter what job or career path you have chosen these skills make it easier to obtain your goals, whatever they may be.
In this world, creating a new product, as good as it may be, is not enough. The success of any product, in this day and age, depends grandly on the way it is presented to the market. Marketing is responsible in assuring a successful launch of a product, new or reinvented, and to assure its sustainability in this competitive world. For those reasons, billions of dollars are spent each year on tools and strategies to improve marketing research and predict the success of a product: many marketing firms form focus groups, do trials and conduct many tests just to end up with a fairly high percentage of failures.
Nevertheless, one of the most important constants among all of us, regardless of our differences, is that, above all, we are buyers. We use or consume on a regular basis food, clothing, shelter, transportation, education, equipment, vacations, necessities, luxuries, services, and even ideas. As consumers, we play an essential role in the health of the economy; local, national and international. The purchase decision we make affect the requirement for basic raw materials, for transportation, for production, for banking; they affect the employment of employees and the growth of resources, the successfulness of some industries and the failure of others. In order to be successful in any business and specifically in today’s dynamic and rapidly evolving marketplace, marketers need to know everything they can about consumers; what they are want, what they are think, how they are work, how they are spend their leisure time. They have to find out the personal and group influences that affect consumer decisions and how these decisions are made. In these days of ever-widening media choices, they need to not only identify their target audiences, but they have to know where and how to reach
“An Army leader is any one who by virtue of assumed role or assigned responsibility inspires and influences peoples to accomplish organizational goals. She or He motivates people both inside and outside the chain of command to pursue actions, focus thinking, and shape decisions for the greater good of the organization.1” But for him to do that effectively and efficiently , he has to be prepared, shaped and refined. There are few institutions to prepare such leaders and CGSC is one of those institutions which are mandated, organized and equipped to prepare such leaders. In implementing its mandate, CGSC has programmed ILE common core C 100 to provide foundations for effective leadership development. The lessons covered in this block of instructions are important pillars of leadership development and impact on officers differently depending on the fields/specialties and the level of positions held. This paper therefore attempts to discuss the relevance of critical thinking and problem solving, group decision making, overcoming biases, planning and order production lessons on my future assignment as a logistics staff officer.
PO learned problem-solving technique that include defining the problem; examining obstacles; acting on the choice; learning from the results. PO was engaged well in the small group exercise. PO appears to understand that effective problem solving is an important life skill, and was able to map out how he would solve his problem of “getting a different job”. PO’s behavior and participation are consistent with the contemplation stage of change.
According to Shimp (2007), there are five important factors which determine the purpose of advertisement in terms of marketers’ communication with consumers. He listed these five factors as follows: “(1) informing, (2) influencing, (3) reminding and increasing salience, (4) adding value, and (5) assisting other company efforts.” (p.246). To clarify that, the first most important aspect is informing people which means company needs to enhance the awareness of the consumer about their products by mentioning its advantages and features. Advertising also affect the products in two ways. Firstly, by basic demand, which build consumer desires for old products of the company and secondly, refers to a new brand of the company. In addition, effective advertising can retain consumer’s mind fresh about the image of a brand which develops the trace of the memory where consumers have to choose between two or more products. Moreover, it may change the product quality, create new, well-designed and elegant product and change consumers view towards the product. Lastly, by effective advertising program, company may save money and time as s...
Advertisements are pieces of art or literary work that are meant to make the viewer or reader associate to the activity or product represented on the advertisement. According to Kurtz and Dave (2010), in so doing, they aim at either increasing the demand of the product, to inform the consumer of the existence, or to differentiate that product from other existing one in the market. Therefore, the advertiser’s aim should at all times try as much as possible to stay relevant and to the point.
There are numerous critical life skills needed to be successful in life; Skills that without can leave you hopeless. There are many reasons why these skills are absolutely critical for success in life. I have chosen 5 critical skills to talk about in this section; those are: Communication skills, organization skills, Time management Skills, Confidence, Leadership Skills and learning skills.
By being a consumer in a world of diverse products and services, it has given us a wide range of choices. A product may be produced by different companies and has the same function, but it is presented to the consumers in different forms. In order to differ from each other, companies use the help of advertising to present its product in a better way than their competitors’. However, advertising the product is becoming more crucial than the product itself. Companies are focusing more on making the brand more popular, rather than actually improving the product that they offer. By turning the advertisement competition into a war between companies, they mislead buyers by hyperbolizing their products positive features, thus hiding the negative ones. Companies forget about the effect they have on the consumers. Consumers should be aware of the manipulative tricks that advertising uses like subliminal messages and brain seduction in order to not be misled into buying something that they do not really require. By knowing how to manipulate the audience and consumers’ brain, companies use tactical methods in order to persuade specific customers to buy specific products or services. Other examples of techniques they use are techniques like puffery which are suggestive claims about a product, using subliminal messages and transferring information indirectly, as well as by targeting a specific group of people, creating a slogan or a mascot and by using sexy models with perfect bodies, advertising tries to manipulate and persuade consumers into buying the product they are offering.
At the start of this module, I had no idea what to expect. When I heard the term “Marketing”, only one thing came to my mind: presentations. When I used to be in school, I remembered vaguely that my presentation skills weren’t exactly even close to Suze Orman, who is considered to be America’s most motivational speaker. In fact, they were so bad, I wasn’t sure of doing this course in the beginning. But then it wasn’t like I had a choice. I had opted for BA Hons. Business Management and the course came along with a module named Marketing.