Introduction:
According to the given context, the aim of prescribed antibiotic for the pneumonia patient is to achieve a good treatment outcome in the patient concerned and it is universal for all medical therapy to achieve a successful treatment outcome.
Adherence to medication is one of the key determinants for fruitful treatment accomplishment. Poor communication between patient and provider leads to poor understanding of the disease, the benefit and risk of treatment, poor understanding of the proper use of medication (Lars Osterberg &Terrence Blaschke, 2005).
Relation of low literacy skills with illustrated medicine leaflets:
While individual at all education level have issues with comprehension and utilizing health information, people
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1. For attention: To grab people attention and invoke their initial curiosity, we should have to give attention to different key factors:
One is using an attractive design and layout for the leaflet.
Use of different colour which would be wisely and naturally because it is an important way to draw attention. Sometimes colour has different meaning like power or danger sometimes signified by red colour. In case of antibiotic or microorganism, we could use red colour.
Illustrations or pictures: For low literate people, a picture is the main conceivable approach to outwardly strengthen composed messages. In case of illustrations, simple line drawing is easy to reproduce and well understood. Simplify the delineations and avoid additional points of interest. Every picture will represent a single message. *WHO, 2006
I would like to use different boxes to give details. At top of leaflet one box for both heading and key message. In the left side of a box, I want to put a photo of a mother is giving medicine to her child in the right position and ideal way and on the right side of a box, there will be the key
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4. Pharmacist and recall: Pharmacist can play the vital rule in different part of communication.
The pharmacist can help to interpret the leaflet and make it easy to a patient.
The pharmacist can take part in face to face communication method. Two or more communication approaches are more effective than single approaches like face to face and patient information leaflet.
On the other hand, a pharmacist can play important rule to make easy to understand leaflet supplied with a patient because some terminology and symbol will be difficult to understand for low literate people. Which could be explained by the pharmacist for better adherence to medical treatment.
In term of recall, recall can be assessed in two ways: as ‘‘free recall’’ or as
‘‘cued recall.’ By asking the patient that how much he/she could remember after hearing doctor counselling and seeing leaflet, what is called "cued recall". (Peter S. Houts,
Roediger III, H. L., Watson, J. M., McDermott, K. B., & Gallo, D. A. (2001). Factors that determine false recall: A multiple regression analysis. Psychonomic Bulletin & Review, 8(3), 385-407.
Participants were told that they did not need to remember category headings. When tested after, participants given category headings were able to recall more words than those who were not. The participants recalled 20% more in cued recall than free recall. Assuming this, the free recall group could have recalled as many as the cued recall group if to were given the cues, therefore the information was there to be accessed but unavailable due to absence of cues. In other words, their poor recall was due to retrieval failure.
...vacy screen on the computer and/or turning the computer away so customers cannot see what’s on the screen, and use a secure network to receive new prescriptions or request refills. A patient must be notified and give authorization to allow a list of their drugs be given to a marketing company. The authorization must say what the data disclosure and use is being planned for and the date when the authorization will expire. In a community practice a pharmacist cannot discuss treatment with anyone unless patient signs authorization. In an institutional practice the patient can call the pharmacist and give permission to talk to a doctor if able to speak. In case of an emergency, such as a heart attack or car accident, the doctor can call the pharmacist to get the information without patient consent. A patient must give a written authorization in a community pharmacy.
• Organize inventory and alert pharmacists to any shortages of medications or supplies • Accept payment for prescriptions and process insurance claims • Enter customer or patient information, including any prescriptions taken, into a computer system • Answer phone calls from customers • Arrange for customers to speak with pharmacists if customers have questions about medications or health matters Pharmacy technicians work under the supervision of pharmacists, who must review prescriptions before they are given to patients. In most states, technicians can compound or mix medications and call physicians for prescription refill authorizations. Technicians also may need to operate automated dispensing equipment when filling prescription orders. Pharmacy technicians working in hospitals and other medical facilities prepare a greater variety of medications, such as intravenous medications.
Pharmacists and technicians provide patients with safe and accurate medication in a timely manner. This is not a task for pharmacists or technicians alone; it is a task that requires both personnel in order to be accomplished.
Human memory is flexible and prone to suggestion. “Human memory, while remarkable in many ways, does not operate like a video camera” (Walker, 2013). In fact, human memory is quite the opposite of a video camera; it can be greatly influenced and even often distorted by interactions with its surroundings (Walker, 2013). Memory is separated into three different phases. The first phase is acquisition, which is when information is first entered into memory or the perception of an event (Samaha, 2011). The next phase is retention. Retention is the process of storing information during the period of time between the event and the recollection of a piece of information from that event (Samaha, 2011). The last stage is retrieval. Retrieval is recalling stored information about an event with the purpose of making an identification of a person in that event (Samaha, 2011).
The first role of communication in the pharmacy I think is important is having strong customer service skills. When the patient walks up to the counter or the drive-thru to drop off a prescription, we as pharmacy technicians need to be able to provide great customer services skills so that the patients have trust in that there medication will be filled correctly and in timely order. We must communicate with the patients to make sure that all there information and insurance information is correct in the patient profile so we know and they know that they are going to get the correct
I pleased to apply to the PharmD program as the program is one area that corresponds to my career dreams. Being part of this program gives one the opportunity to gain an excellent experience in working and collaborating with various health care providers in the ward. But more importantly, it facilitates a practical environment in dealing more closely with patients. Hence, it helps to provide the ultimate health care services to patients. Also, it permits me to carry on gaining different knowledge, skills, and values in addition to those I have already developed during my undergraduate studies. My interest in being a clinical pharmacist was first aroused during my SPEP rotation in the hospital setting where I was really impressed with the role of clinical pharmacists who provide a consistent process of patient care with healthcare teams to maintain the appropriateness, effectiveness and safety of the medication use. Unlike a pharmacist, a clinical pharmacist has a more diversified responsibilities and closeness to direct patient care. Moreover, provides
Communication involves the exchange of information between two or more people. Whether verbal or nonverbal, communication serves as the bridge that allows people to share ideas and thoughts. Clinical professionals converse with patients, relatives, and other professionals daily. Conversely, despite having multiple encounters with patients every day, physicians fail to enact the necessary communication and interpersonal skills to effectively listen, instill confidence, and promote following medical advice in patients.
Despite the frequency of verbal interactions, miscommunication of patient information occurs that can lead to patient safety issues. . . . ‘Effective communication occurs when the expertise, skills, and unique perspectives of both nurses and physicians are integrated, resulting in an improvement in the quality of patient care’ (Lindeke & Sieckert, 200...
Over the past decades American juvenile justice policy has become progressively more punitive. Treatment of young people who run afoul of the law may be guided by logic rather than politics, prejudice, and uninformed passion, and with that comes punishment. In this passage you will learn or come to better understanding of why people treat juveniles differently, what are the punishments that come when a juvenile does something illegal, and how are our young people affected by it today. It's hard enough to manage maturity and new responsibilities that come with adulthood. Try doing as said when maintaining a stable job, renting an apartment, obtaining certain vocational licenses, and fitting in school are out of reach when your behind bars, at the age of seventeen with a record.
First, here is some important background information about Pharmacists. A Pharmacist is someone who is trained and licensed to distribute medicinal drugs and to advise on their use. According to the Occupational Outlook Handbook Pharmacists do all of the following: "Fill prescriptions, verify proper amounts of medication to give to patients, check whether the prescription will interact negatively with other drugs that a patient is taking or conditions the patient has, instruct patients on how to and when to take a prescribed medicine, Advise patients on potential side effects they may experience from taking the medicine, Advise patients about general health topics, such as diet, exercise, managing stress, and on other issues, such as what equipment or supplies would be best for a health problem, Keep records and do other administrative tasks, Complete insurance forms and work with insurance companies to be sure that patients get the medicine they need, Teach other healthcare practitioners about proper medication therapies for patients, and lastly oversee the work of pharmacy technicians and pharmacists training."() Some pharmacists participate in compounding, where they create medications by mixing ingredients themselves. Pharmacists tha...
Effective communication skill is vital for health careers success. For Pharmacy Technician, Communication skill is perform to communicate undoubtedly and adequately with patients, their family members, physicians, nurses, pharmacists and other health care professionals. There are two categories of communication skill 1) verbal 2) nonverbal. The main objective of this essay is learning various elements of verbal and nonverbal communication and identifies obstacles that impact communication. Effective two ways communication eventually provide benefits to patients experience, trust, satisfaction and better adherence with medicine uses. Being effective communicator requires practice and serious attempt to manage conversations with
Firstly, the main role of a pharmacist is to dispense medicines to their patients according to the prescription given. Before this, they have to ensure that they delivering the right drug, the strength and dosage of the medicine are appropriate, as well as ensuring the medication is safety and can work effectively in the human body. (Swanson, 2005)
They can also give advice on how to lead a healthy lifestyle, conduct health and wellness screenings, provide immunizations, and oversee the medications given to their patients. Furthermore, a pharmacist must pay close attention to the prescription they fill and give to their patients. They should be sure the prescription won’t interact negatively with other drugs a patient is taking, or any past or previous medical conditions the patient has. Next, they will instruct the patient on how and when to take the prescribed medicine, any potential side effects, and answer any additional question the patient may have. Other than dealing with prescriptions, pharmacists will complete insurance forms and communicate with insurance companies to ensure patients obtain the medicines they need. Lastly, pharmacists will oversee the work of their pharmacy technicians and any interns they may have. A prescription may be filled by a pharmacy technician, but must be checked by the pharmacist before being given to a patient. Pharmacists’ tasks may also vary depending on where they work. For example, clinical pharmacists working is hospitals or clinical setting will sped less time dispensing prescriptions, and more time going on rotations, overseeing the dosage and timing of medications to patients, and conducting medical tests. On the other hand,