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Planned change - analyzing the problem
Determinants of organizational culture
Determinants of organizational culture
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Recommended: Planned change - analyzing the problem
Planning according to the class notes (Dr. Smith, Module 5) and Stojkovic et al (2008) is a general application of the notion of planned change. Planned change is made up of a number of behaviors intended to alter individuals, groups, and organization structure and practice (Stojkovic et al, 2008). Although there are several elements of a planned change four of them include innovation and accepting problems, overcoming organizational decision making routines, looking to the future, and continues commitment.
First planned change mandates improvement and acknowledges troubles as prospects to pursue real development in an agency’s performance. However, Warren (1997) points out that planned change is not an inactive reaction to organizational climate stress or minimal attempt to decrease organizational strains (Stojovic et al, 2008). Nevertheless, this type of effort is what is usually seen throughout criminal justice agencies. For example, correction facilities are well known for changing titles like guards to corrections officers, convicts to inmates and so on (Stojkovic et al, 2008). To avoid this passive type of change there needs to be a more proactive change implemented in the agency. For example, several law enforcement agencies have put into practice a program called Compstat that requires command staff to study patterns of crime, set calculable objectives to decrease crime, and build up plans to decrease crime in the studied areas (Stojkovic et al, 2008).
The second element is overcoming organizational decision making routines. These routines for example, include the garbage can solution which states that individuals in an organization have “favorite solutions” already preconceived that are waiting for problems to...
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...ats for the officers. Thus, if the officer feels he/she will be blamed for any mistakes they will tend to shift most of the responsibility to their superior making them adhere to old policy and practices (Stojkovic et al, 2008). Moreover, if there is not a good line of communication and decision making is centralized, members will be less reluctant to participate in the change process. This will not be healthy for the organization because there will not be a healthy feedback from the members regarding the efficiency of the new program. This could eventually be the demise of the new program.
As one can see it is hard to create an organizational climate that is productive and open to change, and more so if there is conflict within the organization. For this reason each step should be thought about and planned for in dealing with the organizations climate.
Cultural Climate – The climate needs to move from an environment of indifference to customers’ needs. Also, because NCO monopolized the computer technology market and customers paid excessively for services. Employees lacked the motivation to meet customer demands. Therefore, it was noted that the environment needed to move from one of one indifference to one of meeting their customers’ needs. The environment will switch focus to working directly with customers’; allowing questions, feedback and customers will become part of the implementation team.
Organizations are encouraged to adapt and changes their tactics to combat crime. The method has also been adopted by other law enforcement agencies. Other agencies including Los Angeles police department and Philadelphia police department. For example, Bill Bratton took it to Los Angeles Police Department, John Timoney brought it to Philadelphia and Gary McCarthy broaden compstat in Chicago (BJA, 2012).
(Swanson, Territo and Taylor, p. 2). However, in recent years some major changes have occurred in a shorter time period. Innovations in law enforcement During the past two decades, I have observed major changes in the viewpoint of society towards police officer's as the symbol of trust and dignity, the technological advances of communication and information systems in law enforcement, and the revision of selection and hiring practices for police officers. Organizational change occurs both as a result of internal and external agents (Swanson, Territo and Taylor, p. 664).
Kim and Mauborgne (2003) suggest that it is critical to adjust the employees to accept change and to identify how change can happen with limited resources. They also noted, “Many CEOs recognize the importance of getting employees motivated to make changes, but they make the mistake of trying to reform incentives through the whole organization.” In their article, they described how Bratton was able to solve the motivation problems at the police department. To clarify, Bratton recognized that key influencers at the police department could work to his advantage in implementing change. He also recognized that he only needed to motivate these key influencers because they “act like kingpins in bowling: when you hit them just right, all the pins topple over (Kim & Mauborgne,
Planning is a way to respond to the changes occurring in the environment around a person systematically. Planning is an approach towards the problem solving rationally. It can be taken as a remedial tool for creating change in the current situation in systematic and efficient way.
In Florida, every law enforcement official uses the tools of planning, management, and evaluation. For example, a patrol officer plans how to cover a beat, makes rounds or manage activities, and evaluates how they did at the end of the day. An officer plans what to do and how to do it before taking action. Unfortunately, this same approach is not consistently applied in police agencies and security operations as a whole. In fact, although a certain degree of planning is usually conducted by all prevention organizations, the major emphasis has traditionally been on the management and evaluation of an officers work; every sergeant knows to manage a police force in such a way that the commander will conclude that they are doing a good job. The major purpose of the discussion that follows is to provide crime prevention personnel information about planning, management, and evaluation so they can take advantage of those tools in performing their jobs.
This innovative strategy allows law enforcement officers to achieve a level of respect and cooperation of the community through close working relationships between the citizens and the agency. “The key to infusing community policing throughout the department is by restructuring agency management, in particular making changes
Kania, R., & Davis, R. P. (2012). Managing criminal justice organizations: an introduction to theory and practice (2nd ed.). Waltham, MA: Anderson Pub.
Planning aims to reduce uncertainty. It does this by forcing managers to look ahead, anticipate change, consider the impact of change and develop appropriate responses. (Robbins 2012) Through attempted monitoring of conditions in a changing environment, one is able to respond quicker to new information and new circumstances, thereby becoming more flexible. In addition, having the environment under constant observation enables managers to analyse how the organisation will differentiate itself from its competitors, therefore facilitating more chan...
The New Zealand Police is the lead agency responsible for helping the community to decrease or reduce crime, corruption and improve the responsibility of safety and protection in New Zealand. There is a need to make changes to the police culture in order to improve the performance of their organisation. However there are three fundamental errors that need to be addressed which will be discussed in this essay. Firstly, there is a lack of an established sense of urgency which has the potential to jeopardize the future of the organization. Secondly is, not creating a powerful enough guiding coalition which means there is a lack of communication which resulted in an absence of leadership and teamwork from frontline staff to national headquarters. Finally, an undercommunicating the vision by a factor of ten that organisation leader needs to communicate visions and strategies. These three errors are relevant as they are pivotal in the implementation of a managing change programme. Recommendations are also provided to improve on how the New Zealand Police can be enhanced within a management perspective.
Culture, as well as climate, provides the leaders and the followers a context in which they interact. In turn, both culture and climate a positive organizational environment enabling members to feel better about themselves, have stronger commitments, and produce better work. In addition, culture and climate can affect the organization mission accomplishment either positively or negatively based on its members shared attitudes. In both cases, members’ shared attitude plays a critical part in the motivation and commitment level throughout the organization. Additionally, culture and climate can provide an environme...
“Planning: is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals” (Bateman & Snell, 2004, p. 16).
As Schermerhorn states in Management planning, organizing, leading, and controlling are the tools needed by managers to accomplish performance goals. It is crucial that managers be able to recognize and act upon problems or opportunities as they arise. Planning is perhaps the cornerstone of the four processes. All good processes were at some point given great detail so as to anticipate possible problems and solutions to those problems. When the Honda Motor Company decided it needed to refine its inventory they didn't just jump at the first idea that was proposed; they first set their objectives and discussed ways to meet those objectives. After giving careful consideration to processes and the streamlining of those processes human error rose as the top need for change. Sounds simple you might respond; in reality it is much more complicated.
The world is constantly changing in many different ways. Whether it is technological or cultural change is present and inevitable. Organizations are not exempt from change. As a matter of fact, organizations have to change with the world and society in order to be successful. Organizations have to constantly incorporate change in order to have a competitive advantage and satisfy their customers. Organizations use change in order to learn and grow. However, change is not something that can happen in an organization overnight. It has to be thought through and planned. The General Model of Planned Change focuses on what processes are used by the organization to implement change. In the General Model of Planned Change, four steps are used in order to complete the process of change. Entering and Contracting, Diagnosing, Planning and Implementing, and Evaluating and Institutionalizing are the four steps used in order to complete the process of change in an organization. The diagnostic process is one of the most important activities in OD(Cummings, 2009, p. 30).
According to Lussier & Achua (2013), leaders believe in theory Y assume that given the right environment people are more willing to contribute to the organization’s success. This means that with proper planning, employees are more willing to accept the changes being implemented. Connelly (n.d.) mentioned that the change phase is the most crucial as employees are unsure or fearful. Therefore, creating the right env...