Patient Centered Communication

943 Words2 Pages
bulb-icon

Recommended: Importance of professionalism in healthcare

Professional communication is an important skill required form nurses, midwifes and other health professionals to ensure the safety of patients. In the context of health, communication is a two-way interaction process which involves both patients and healthcare staff to ensure the safety of patients is not in jeopardy. Professional communication includes speaking to patients verbally and non-verbally as well as hearing them in return. This does not only ensure that medical information, instructions, treatments and recommendations, are appropriately, accurately, correctly, clearly, and coherently delivered in timely manner, but also it does consider patient’s feelings, concerns and safety. In the context of patient safety, this essay will explain …show more content…

Patient centred care includes listening to patients, informing them about their overall health status and involving them in the decisions related to their care (Levett- Jones, Gilligan, et al., 2014). The strategy of having patients at the centre of communication is crucial to guide all clinical decisions to achieve the most effective health outcomes (Levett- Jones, Gilligan, et al., 2014). In the contemporary health systems, communicating in a patient centered way adds several advantages to both healthcare systems and patients’ safety. It helps to guide medical assessments, planning and provision of adequate treatment to patients. In the United States, for instance, it has been demonstrated that communicating in a patient centered way with the client has the potential to significantly reduce the length of hospitalisation, decrease healthcare costs, lower mortality rate and improve the management of chronic diseases (Gluyas, 2015). This approach also reduces patients' anxiety, fears and concerns and allows them to feel safe, involved, empowered, self-controlled and confident to provide sensitive health details, such as symptoms, fears and concerns, which aids health professionals to understand the whole picture about the patients and respond to their needs and preferences adequately to ensure patients safety (Levett- Jones, Oates, et al., 2014). According to nursing standards of practice and ethics, all nurses must communicate appropriately in such manner that respects the individuals’ culture, values, rights and preferences to build trust and therapeutic relationship (NMBA, 2016b). In order to gain patients' trust, it is essential for nurses and midwifes to have knowledge about how to professionally address patients' needs, feelings and concerns with empathy, kindness, clarity, consideration and respect in order to achieve satisfactory health

Show More
Related

  • The Importance Of Professional Communication

    1342 Words  | 3 Pages

    In this essay, the interactions of the nurse, doctor and patient in the video clip will be discussed from a communication perspective. Supported by the Australian Nursing and Midwifery Council (ANMC) standard and scholarly articles, the essay will also highlight how communication can affect the quality of patient care, health outcomes and the ability to meet individual patients' needs.

    Read More

  • Patient Centered Care Model

    562 Words  | 2 Pages

    In the article “Time to learn: Understanding patient-centered care,” Rinchen Pelzang clarifies not only what patient-centered care means but what it looks like when implemented. These clarifications are necessary because although most healthcare setting advocate patient-centered care, with no clear definition. Pelzang mentions this as one of the most prominent barriers to PCC, the misinterpretation of the concept. In order to combat this barrier proper education and emphasis on communication are needed. When this isn’t the case, “the failure to recognize nurse-patient communication as an essential component of nursing care is the greatest barrier to effective communication” (Pelzang, 2010). Collaborative care and

    Read More

  • Shared Decision Making Essay

    999 Words  | 2 Pages

    Nowadays the concept of patient-centeredness plays an important role in high-quality health care. Patient-centeredness joins the care the patient is getting together with the care that the patient is willing to receive, giving therefore the patient a certain ethical authority. This particular approach to practice is built upon important concepts such as patient’s preferences respect, whole-person knowledge and creating an effective relationship between the patient and the clinician. These particular concepts might vary taking in consideration the condition of the patient and the patient himself. Patient-centeredness is also known as patient centered care. [1] [2]

    Read More

  • Principles Of Interdisciplinary Communication And Patient Communication

    1820 Words  | 4 Pages

    Understanding that all patients needed to be treated justly and given the opportunity to make decisions in their care is important. Not causing harm and preventing them from harm is also the duty of health care workers. These ethical principles are essential to keep in mind with interdisciplinary communication. Ineffective communication has been associated with medical errors, patient harm, and increase length of stay. Failure to communicate properly has been associated with 79% of sentinel events (Dingley, Daugherty, Derieg & Persing, 2008). Good communication has been shown to improve patient satisfaction, increase in patient safety, as well as a decrease in health care costs (Paget et al.,

    Read More

  • Critique Of Nurse-Patient Communication

    733 Words  | 2 Pages

    This study showed that nurses can communicate well when a patient-center approach is used. There is need within health care for nurses to recognize that patients are more than a task that needs to be completed. That the patient themselves are an important element in their own care. By educating and giving nurses the evidence-based research available they can fill this gap. Continued research needs to be conducted on patient’s experiences of how nurses communicate. Showing us the behaviors that patients place high values on. Thus enabling nurses to use a patient-centered

    Read More

  • Cultural Nursing Theory

    1575 Words  | 4 Pages

    To start implementing this framework, one need to understand and acknowledge that every patient is not only different from one another, but a unique individual. Assumptions and stereotypes about a specific cultural group must be avoided, along with personal biases (Murphy, 2011). Furthermore, actively listening and fully engaging patients’ can improve nurse-patient communication and enhance patient outcome.

    Read More

  • Communication in Nursing

    1158 Words  | 3 Pages

    “Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.

    Read More

  • Ideal Patient-Centered Care In The Healthcare World

    793 Words  | 2 Pages

    Patient-centered care is a broad topic that can be discussed on a daily basis within the healthcare world. Patient-centered care is when healthcare providers and facilities provide care that is respectful to the patient’s preferences, needs and values. It can also be described as physicians who practice patient-centered care can improve their patients’ clinical outcomes and satisfaction rates by improving the quality of the doctor-patient relationship, while at the same time decreasing the utilization of diagnostic testing, prescriptions, hospitalizations, and referrals (Rickett, 2013). Unfortunately, ideal patient-centered care is hard to come by, especially in all 50 states because there is a shortage of money and proper resources needed

    Read More

  • Five Key Behaviors for Enhancing Patient Safety

    1072 Words  | 3 Pages

    Patient and Family-Centered Care (PRCC). Patient-centered care is the active involvement and collaboration of patients, their family members, and providers in the design of new care models and in decision-making about individual options for treatment. The Institute of Medicine defines patient-centered care as: "Providing care that is respectful of and responsive to individual patient preferences, needs, and values, and ensuring that patient values guide all clinical decisions." I feel as though my role as a patient has given me the personal experience of the importance of patient-centered care and has peaked my interest in and dedication to empowering the patient in the future as health care professional. Involving patients and families in care experience is a critical part of creating an environment that fosters safety and quality and has been linked to improved patient outcomes. As a health care professional, I can empower the patient and their family by creating an environment where health care decision making is a collaborative process; one that includes and values the opinions of all those involved in order to come to a conclusion about what is best for the health of the

    Read More

  • Define Professionalism In Nursing

    1541 Words  | 4 Pages

    As health care providers, nurses strive to instill confidence in their patients and their loved ones. A nurse is respectful to their colleagues as well as their patients. Nurses promote patients’ independence, patients can be confident in the knowledge that a nurse will do what is best for them, respecting their privacy and dignity. This means that a nurse does not share the patient information for personal reasons nor does the nurse get involved in a patients personal relationship if it is not medically relevant (NCSBN, 2011).

    Read More

  • Patient Centered Care Essay

    721 Words  | 2 Pages

    Today, many Americans face the struggle of the daily hustle and bustle, and at times can experience this pressure to rush even in their medical appointments. Conversely, the introduction of “patient-centered care” has been pushed immensely, to ensure that patients and families feel they get the medical attention they are seeking and paying for. Unlike years past, patient centered care places the focus on the patient, as opposed to the physician.1 The Institute of Medicine (IOM) separates patient centered care into eight dimensions, including respect, emotional support, coordination of care, involvement of the family, physical comfort, continuity and transition and access to care.2

    Read More

  • Professional Communication, Provision of Information and Handover

    1355 Words  | 3 Pages

    It is essential for a nurse to be able to demonstrate and practice professional communication skills, provision of information and handover to provide a holistic approach to treating and caring for patients. Professional communication skills not only allows the nurse to provide different methods and tactics to communicate with patients of different needs and ages, but it enables the nurse to understand and to give the best possible care and outcome for the patient. Provision of information and handover is another major point for nurses and relates to professional communication. Nurses need to be able to get a detailed diagnosis from the patient through communication, and therefore allows for the nurse to handover vital information to other doctors or nurses who take over to provide the correct and best possible treatments and care. The nursing profession requires a nurse to uphold professional communication, provision of information and handover in order to care for the patient with the right treatment, and to provide the best health outcome.

    Read More

  • Therapeutic Communication

    1198 Words  | 3 Pages

    Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members. If the nurse is not clear and concise when relaying patient information to other members of the healthcare team the patient care may be below the expected quality.

    Read More

  • Ethical Principles Of Nurse-Patient Communication

    737 Words  | 2 Pages

    I have explained three of the seven principles that I use while interacting with my patients daily. The three methods of communication were defined and explained how each is used in the healthcare setting. The communication method that works best on my unit was explained per my unit’s preference. The four-ethical principle regarding communication were explained along with how these principles and team communication affect patient safety. Overall, this paper has demonstrated why communication is important in the health care

    Read More

  • Doctor Patient Communication

    1912 Words  | 4 Pages

    Doctor Patient Communication The main purpose of the medical interview is to collect historical information that can be used to make a diagnosis of the disease and to understand the patient’s problem. Henderson, 11 This is the beginning of the physician – patient relationship. The interview generally begins by the doctor greeting the patient, introducing himself/herself, and defining his/her professional role. Common courtesy dictates that the physician learns the patient’s name and refers to them with the proper title.

    Read More

More about Patient Centered Communication

Open Document