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Outsourcing practices
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Outsourcing relates to a firm contracting with another firm to provide products or services which could otherwise be made in-house. The contracted third party company takes control of the work and it is accountable for the success of the work assigned. Many organizations today outsource services such as electronic mail services, payroll, and customer care call center services. A firm contracts with a company that has specialized in production or provision of a given service, where in many cases the company is located overseas. Having looked at what is all about outsourcing it is important to note that; a business outsources a job that it considers not to be the core business of the company. An insurance company for instance outsources its landscaping operations to companies that are experts and specialists in that job. The service providers where jobs are outsourced are referred to as third parties (Sourcingmag.com 2011).
To help an organization make outsourcing decision, it should ask the following questions; after outsourcing, will the company be free to concentrate on its core activity? Will the company’s efficiency be achieved when the organization outsources? Will outsourcing help the company gain a competitive position? Among other strategic concerns (Crown 2011).
Outsourcing takes place in different firms and the most common include, outsourcing of information technology (ITO), outsourcing of business processes (BPO), which encompasses outsourcing of human resource (HRO). ITO is where a business firm outsources services of computer technology from a third party company. BPO encompasses HRO which relates to outsourcing of customer care call centers services from a third party instead of doing it on its own.
Companies out...
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MDF Systems, 2004. 32 Benefits of Outsourcing.
Retrieved from: http://www.mdfsystems.com/artman/publish/article_19.shtml
Onwards Vortex Centrum Limited and Group companies, 2011. Outsourcing: Qantas in seven
year deal with IBM. Retrieved from: http://chiefofficers.net
Qantas Airways Limited, 2011. Our Company. Retrieved from:
http://www.qantas.com.au/travel/airlines/history/global/en
QuinStreet Inc., 2011. IBM Puts Qantas' IT Business in its Pouch.
Retrieved from: http://www.internetnews.com/xSP/article.php/3354841/IBM-Puts-Qantas-IT-Business-in-its-Pouch.htm
Sourcingmag.com, 2011. Outsourcing - What is Outsourcing?
Retrieved from: http://www.sourcingmag.com/content/what_is_outsourcing.asp
UBM TechWeb, 2011. Airline Taps IBM for Flexible Pricing Deal.
Retrieved from: http://www.informationweek.com/news/20900330
Outsourcing simply means acquiring services from an external organization instead of using internal resources (Butler, 2000). By using outsourced resources, organizations can gain a competitive advantage by utilizing contingent staff to accomplish strategic goals without incurring the fixed overhead. By focusing on the leading edge and highly specialized skill sets, outsourcing providers can often offer higher quality services, or at a lower price than the client organization. Typical reasons for outsourcing go beyond simple contingent staffing. Outsourcing providers are able to maintain economies of scale with regard to specialization (...
Recently outsourcing has been in the news, especially during political election years. It seems to be a phenomenon that is causing much concern among the population. But exactly how is outsourcing effecting both workers and businesses? And is it as big of a problem as politicians describe?
Since the concept of outsourcing was introduced it has been a subject of debate between politicians and citizens of the United States. Remarkably, it was the United States who supported outsourcing and now it is the United States that feels its economic progress is being threatened by outsourcing. One may argue that the financial situations that existed two decades earlier are not the same as they are today, thus the change of time, business priorities of economies have also changed.
In many cases outsourcing has proven to be beneficial for businesses. It can help a business’s management by allowing executives to focus on the core structure of the firm rather than every specific element. Production, manufacturing, or additional servic...
Kibbe, C. (2004). Outsourcing” the good, the bad, and the inevitable. New Hampshire Business Review, 26(14), 1A.
Outsourcing is a technique for companies to reassign specific responsibilities to external entities. There are several motivations for outsourcing including organizational, improvement, cost, and revenue advantages (Ghodeswar & Vaidyanathan, 2008).
Canadian companies are beginning to outsource more and more jobs outside of our borders to foreign countries. Outsourcing out of the country comes with a lot of benefits and risks for both the companies and the economy. There are a multitude of different jobs and services that can be outsourced; a few of the main ones include IT services, technical and customer support services, manufacturing, and legal services. Even though outsourcing saves companies a lot of money and makes it easier to keep your business running, it still poses a very large treat to our economy since it leaves Canadian citizens out of the job and instead gives them away to foreigners. Even with this problem however, I still strongly believe that outsourcing to other countries outside of Canada is a wise business decision and should be allowed to continue. I will demonstrate this belief by contrasting the advantages and disadvantages of outsourcing outside of Canada.
Outsourcing, the practice of transferring certain job functions to companies whose employees perform them for less money overseas, is not something that only happens in the corporate world. Following in the footsteps of corporate outsourcing, some state governments, including the state of California, are also beginning to outsource state-funded projects, departments, and services.
Kibbe, C. (2004, 07 09). Outsourcing: the good, the bad and the inevitable. New Hampshire Business Review, pp. 1A-21A.
No matter how big or small a business is, a business is able to outsource services that they could not do profitable on their own. Outsourcing is shifting all of the costs — accounting costs, including personnel, plus the risk of failure and the responsibility for action — to the third party. In return for assuming costs, the third party benefits by controlling the operation (Coughlan 167). This is the basic definition of outsourcing. Outsourcing has been around since the beginning of time.
Outsourcing is a term defined as the movement of jobs elsewhere to another company that can perform the same tasks, even though there is the potential of doing the jobs inside the company itself. An example of outsourcing is currently being done at your company, where contractors, usually part of their own contracting company, are performing the duties the old employees used to do. Another example of outsourcing can be moving jobs overseas, such as to developing nations, where cheap labour is readily available and the laws are much less restrictive. In both of these circumstances, the aim of outsourcing is to provide a cheaper alternative for the company, while improving its efficiency. Though there is usually deep public backlash from workers right over Australia, when jobs are being sent overseas.
Outsourcing is simply the farming-out of services to a third party. Offshore outsourcing is majorly used in IT related task for which internet plays a vital role along with work related to sales & marketing, finance, human resource & administration, etc. Quality and effective risk management are two integral parts of offshore outsourcing services. Offshore outsourcing allows businesses to reduce costs, gain staffing flexibility and increase revenue, gain competitive advantage, decrease cycle time, increase shareholder value, improve customer loyalty and ultimately allows a business to focus on its core competencies. An example of offshore outsourcing is the very well known clothing based company called Gap Inc. which outsources its production from Indonesia to reduce its cost & to gain an advantage in the global market.
Business Process Outsourcing (BPO) is today the most relevant topic within the context of offshore outsourcing. Specific countries like South Africa are targeted by multi-national corporations of major economies such as America and Europe to establish such offshore BPO agreements where the most cost benefit can be realised and the most effective BPO solutions can be provided.
A disciplined approach to management eying leading employees, improving the management team and building the business strategy. Instead of treating each problem as a one off. They design systems and structures that make it easier to handle in the future. (Techrepublic, 2015) 2.2. Risk of exposing confidential data: When an organization outsources HR, Payroll and Recruitment services, it involves a risk if exposing confidential company information to a third-party Synchronizing the deliverables: Some of the common problem areas include stretched delivery time frames, sub-standard quality output and inappropriate categorization of responsibilities. At times it is easier to regulate these factors inside an organization rather than with an outsourced partner Hidden costs: Although outsourcing most of the times is cost-effective at times the hidden costs involved in signing a contract while signing a contract across international boundaries may pose a serious threat Lack of customer focus: An outsourced vendor may be catering to the expertise-needs of multiple company at a time. In such situations vendors may lack complete focus on your organization 's tasks. 2.3. 1.Know the
Furthermore, outsourcing is the other concept that will be beneficial for my business. Business process outsourcing (BPO) helps the bank to improve efficiency and cut the cost. I would like to outsource the need associated with technology that will help to be more flexible, proficient and more rapidly market. It helps to get cheap labor, better quality standard and to get new ideas to grow my business successfully and to exchange technologies.