Open-ended and closed-ended questions are key elements to a counseling session. Open-ended questions require a response with more depth and a lengthier response. Open-ended questions are also helpful in finding out more about a person or a situation, whether it's during an interview or getting to know a new friend. While, Close-ended questions can be answered in only one word or very short phrase. Close-ended questions can also be used in the situations mentioned above, although they have the potential to end the conversation. It can also be answered by a simple "yes" or "no," while open-ended questions are those which require more thought and more than a simple one-word answer (Ivey, Bradford Ivey & Zalaquett, 2016)
Example of an open-ended question
Example of an Open-ended question: “What brings you in to see me today?” or “What would you like to discuss?”
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I would use one of these open-ended questions at the beginning of a session.
It’s a conversation starter and allows the client to feel free to discuss what’s on their mind. Open-ended question helps you to gather lots of information and keeping the client talking. Once the client expresses their concern I can use more open questions to gain clarity on their issue. Asking this question provides you with an understanding of who your client is, gives the client a chance to express themselves, bring comfort to open up and state their issues and breakdown the buildup they feel. After you establish why they came to the counseling session, you can guide them more therapeutic through the healing process and focus questions to assess in the
session. Example of a closed-ended question Example of a closed-ended question: Were you sexually abused? I’ll use this question when I need to obtain specific information, identify parameters of the problems, narrow the discussion and interrupt an over-talkative client (Knapp, 2007). For example, my client has just told me that she/he sustained abuse as a child. To have a more accurate understanding of the circumstance, I need to know if her abuse was sexual in nature. Closed-ended questions specify "specific pieces of information". When using closed-ended questions, the counselor should understand the limitations of the client's more focused response that usually lacks subjectivity as well as emotion (Knapp, 2007). Follow-up Opened Question Example: “How are you feeling about all of this?” A follow-up to the above open-ended question elaborates the reason to why your client is seeking counseling. The client will expressively describe their concerns and feelings. For example, after I ask her the initial open-ended question the client’s responds will offers more information that insinuates the pain they’ve encountered. Follow-up Closed Question Example: Who else was involved in your abuse? The follow-up to my close-ended question gives me an answer that is factual and definitive, which "caps-off the client's disclosure". Rather than eliciting a further response, the closed-ended question more articulately defines or describes already given information. The follow-up question adds definition and precision to the client's previous response.
The wording of a question may lead you to believe information that is not true, because it may be incorporated in our memory, this is called a false memory. Because a person cannot remember every detail in a situation, they have to rebuild their memory with subsequent information, this being either through prior experience or influenced memory. Open and close ended questions are important in interviewing, but each should be used at a specific time in an interview. Open ended questions should be to gather information and closed ended questions should be manipulated to confirm information. The start of an interview is when open ended questions should be used. This is because open ended questions help recall information and provide triggers for witnesses. Through open ended questions, the mass of information is given throughout the interview process. Close ended questions should be
myself more clearly, and allowed me to form my own opinions about the counseling experience.
A counselor should always keep their thoughts to themselves and remain open-minded about the situation. The only time a counselor should share their thoughts is if it helps the client with their situation that they are dealing with. “Counselors must practice only within the boundaries of their competence (Standard C.2.a.), and, if they “determine an inability to be of professional assistance to clients” (Standard A.11.b.), they should facilitate a referral to another provider. (Kocet, M. M., & Herlihy, B. J. (2014). Addressing Value-Based Conflicts Within the Counseling Relationship: A Decision-Making Model. Journal Of Counseling & Development, 92(2), 180-186 7p. doi: 10.1002/j.1556-6676.2014.00146.x).” Keeping your thoughts to yourself is
Counselors are open-minded and do not pass judgment verbally or physically at anytime while assisting students. Prejudging minimizes responses from distressed or problematic students. Giving advice and assistance should not be based on counselors’ personal opinion. Good counselors will refrain from bias and therefore communicate effective skills to empower students. Counselor should become listeners, observers, and advisers.
Motivational interviewing is based on a client centered approach to therapy that uses open-ended questions, affirmation, reflective listening and summaries to help the client recognize the pros and cons of change and their reasons for resisting change thereby eliminating their ambivalence about change. Once the client deals with their ambivalence the Miller and Rollick believe that the client will be able to make the necessary changes. In addition, motivational interviewing gets the client to argue for change not the counselor. Furthermore, the client not the counselor is responsible for their progress.
Another aspect of my personal theory comes from Carl Rogers and his Person Centered theory. My greatest take away from Rogers is his theory of unconditional positive regard. I am in agreement that an individual in counseling must feel as if they are being accepted and not judged by their therapist. Often individuals who seek counseling are fearful to begin with so as a therapist it is important to make this client feel at ease and understand that they are in a safe environment where they will not be judged. Once you can establish this with a client I believe that the relationship with that client will be more successful and the ...
For clients who express their experiences for the first time in counseling, it can be a powerful force to help them heal. It is important for the counselor to pay close attention to the person’s body language, affect and tone. The counselor must consider the possible scenarios that may occur in the first session. Cultural aspects of the client must be considered. From the client’s perspective, the first session is an important session, even if the first session is mostly an information gathering session. The client may have experiences much trauma in their life, never being able to trust a person with their closest feelings. This is why it is very important to establish rapport and trust in...
¬When considering what my own personal philosophy of counseling would be, it was eye opening to consider who I was a person and how much I have grown. The self analysis was new to me because I never thought about how I do that on a day to day basis. Reviewing the questions I found that a lot of my focus surrounded family, my significant other, and close friends. Constantly living in a diverse population and having that as my surrounding also made its mark in my answers. I also noted that both past and present influences, but primarily the present, play a large role in my own perspective. By following the prompt, I was made to understand that my thought process makes me think of what is occurring in the present and how I can alter these happenings to help shape the future that I want.
Effective crisis intervention must follow ethical principles which ensure that client is not placed in further harm also that the decisions and opinions of the client are respected throughout the process and the intervention upholds a rights-based approach. This involves good listening communication skills, observing, understanding, genuineness, respect, acceptance, non-judgment and sensitivity demonstrating empathy, among other support provided by counselor. A number of specific strategies can be used to promote effective listening during crisis intervention. These include using open-ended questions - “what” or “how” questions. They are used to encourage sharing of information from a client about their feelings, thoughts and behaviors, and are particularly useful when exploring problems during a crisis. Closed-ended questions usually begin with action words such as "do", "does", "can", "have", "had", "will", "are", "is" and "was". These questions can be used to gather specific information or to understand the client 's willingness to commit to a particular action. Using close-ended questions that seek specific details and are designed to encourage the client to share information about behaviors (such as the specific actions or behavioral coping strategies used by the client), as well as “yes” or “no” responses. Restating and clarifying what the client has said can help the counselor conducting the crisis intervention to clarify whether he/she has an accurate understanding of what the client intended to say, feel, think and do. Restating can also be used to focus the discussion on a particular topic, event or issue. Owning feelings and using statements that start with “I” in crisis intervention can help to provide direction by being clear about what will
The use of active listening is an essential skill to achieve this type of relationship as well as a sensitivity for clients who come from a culture different than the counselor’s culture. Great counseling also includes being honest with the client from the first session where informed consent is provided. It is important to discuss the limitations of confidentiality. Another important factor is to guide the client into setting realistic goals, so the counseling sessions can be more
...ns that are more open-ended and responding with the NURS model. Reflecting on the patient’s emotions by asking more questions that are open-ended would help in the interview as it shows a mutual understanding of the patient’s feelings. I also want to pay closer attention to emotional cues that could help explain the patient’s diagnosis. These components can carry the patient interview forward.
...t's problems. Instead, it should permit the client to feel that she has support to dive into emotions she might have been afraid to do so before entering client centered therapy.
After watching the video tape, I realised that I was quite good at using questioning skill to help the client. The closed and open questions used in the interview were considered to be acceptable and appropriate. I believe that my personal experiences have shaped my ability to appropriately apply this skill in counselling. When I was younger, I used to listen to my grandmother talking about her past and the old tales that she had heard of. I...
In order to help client to felt at ease, I attempted to establish a safe atmosphere for client to disclose his issues and also to develop a sense of trust between us by conveying a non-judgmental and non-critical attitude. I use open questions, to invite client to elaborate on information. At the beginning of the session, I manage to use open question to explore more about client issue. Client presenting problem will be financial
The counseling session began with the introductions where I introduced myself as the counselor and later introduced my client. This stage is important in any counseling session since it is the time of exploration and focusing according to Gerard Egan as quoted by Wright (1998) in his essay on couselling skills. It is in this session that I was able to establish rapport and trust with my client in order to come up with a working and fruitful relationship with him. During this stage I made use of skills like questioning, where I would pose a question directly to my client, sometimes I would choose to just listen to what the client wanted to speak out while in some instances I would be forced to paraphrase the question if I felt the client did not understand the question I had asked previously. There were also other times when I would reflect through silence. During such a period, I got time to study the client and the information he had given. This being a difficult area, since some clients may not be able to volunteer information to you as the counselor, I decided to assure the client of confidentiality of any information he was willing to share with me with a few exceptions which I also told him about. Being open to him about the only times the information may not be confidential was part of my building rapport and establishing trust with him. I therefore, decided to ask the client what information he wanted to share with me and lucky enough he was ready to speak to me about different issues that he was going through.