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Communication skills:quizlet
Understanding why effective communication is important in the work setting
Strengths and weaknesses of communication skills
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Almost everyone has had the misfortune of having a leader that should not be in the position of leading others. Unfortunately, I have been in that position. I have had bad managers and supervisors in not just one job, but in two entirely different jobs. One of the jobs was a nutrition associate in a hospital kitchen. The other job was at the restaurant, Cracker Barrel, as a hostess. I will be pulling my experience from both jobs to explain why these leaders were not fit for the position that they held and what they could have done different to be a more effective leader. When I was working in the hospital, I had a supervisor who did not quite understand what it took to be a leader. It felt as if she was part of the team rather than the leader of the team. She would gossip with her subordinates about other employees. There had been a time when I heard her call one of her employees an idiot when he was in the next room. She would also play favorites with the workers who would gossip with her. This created a division among her workers. For the workers who were not one of her favorites, they were expected to work harder to not get criticized. Even if they did a great job, they were not rewarded any recognition for a job well done. However, for those who were the favorites, they could get away with doing substantially less. These employees were allowed to do a poor job. This favoritism did not earn my supervisor any respect from me. I basically saw her as a teenager in high school wanting to be the leader of the cool clique. There is one way she could have resolved the situation. The solution is simple; stop being immature and gossiping about others. I do not think there is anything wrong with communicating with your employees an... ... middle of paper ... ...people up, which resulted in them standing around and being confused. I think to fix this situation, the managers needed to trust their employees to do the job themselves. It was not as if the hostesses did not know what they were doing, the managers just felt that their help would make it better. They failed to see that they did not improve the situation at all, but rather made it worse. I think attempting to communicate with the manager about how we felt could have helped. I think most micromanagers do not realize that their help is actually worsening situations. If we were able to get the managers to see that we worked better alone, they may have eased up on the micromanaging and trusted us more. I do not think that any manager or leader can be perfect. There is always going to be someone who does not like how you handle something or how you lead in general.
One may wonder exactly what it is that qualities a strong leader possesses. A strong leader is determined, and strong willed. They must be of good judgment, and without bias. They cannot easily be persuaded, and they are firm, yet at the same time, a good lead must also empathize with his subordinates, and have the best interest at heart for said subordinates, at all times. However, with that being said, a good leader cannot be afraid to discipline his subordinates when necessary. Unmistakably, being a leader is a very difficult feat – one which not everyone can accomplish. A leader must be an authority, a friend and a counsellor, all at once. They must be responsible, and always take into account the disadvantages of a situation. Not everyone is suitable to be a leader, whereas, just about anybody can be a good role model.
Natural born leaders are almost nonexistent in today’s military. Military members have to complete numerous leadership classes as you progress through the military ranks whether you are an enlisted or as an officer. There are many attributes that people would have to possess to be considered a great leader. Some of those attributes include honesty, respect, trustworthy, and enthusiasm just to name a few. There have been many leaders I have worked with or for over my past 19 years in the Army. One of the most important one would have to be honesty. Honesty is important because if the people that work for you cannot believe what you tell them, they will never trust you or support you. Employees can make or break their supervisor. If they do not like or trust the manager they will not respect them and they will only do the least amount possible. When your employees believe that, you value their opinion and their work ethic. Like you and trust, you they will do anything you ask of them. Whether the decision is right or wrong it is a decision, a leader never want to leave their subordinat...
It takes a long time to become an effective and respected leader but can evaporate very quickly with one misstep. It needs to be nurtured and cultivated every day. My personal leadership style is to observe and correct. As a junior member, one of my Chief told me, “I don’t care how long it takes you to do a job as long as you do it right the first time because if it is wrong you will be the one fixing it.” That resonated with me because it allowed me to take risks and learn from my mistakes making me a better technician. I firmly believe one of the best learning tools is failure. His statement let me know it was all right to fail but if you do you will be learning from it. Identifying weaknesses within my leadership abilities and striving to correct them will result in being consistently looked upon a leader within our
I have thought of someone who was a great supervisor and a bad supervisor. My Supervisory Experiences One supervisory experience happened when I was a special events intern for the Chandler Chamber of Commerce. I had little experience about supervising others or events, until I interned at the Chamber. The only management experience I had were front desk receptionist duties; for example, answering the phone, writing ad’s, and press releases.
I have had both the pleasure and discomfort of being led by good and bad leaders. The way I simply define leadership is by being able to do as you say. Lead from the front and Set the example.
Being a leader is no simple task. During my Eagle Scout project, I lead a range of people, from adults to youth. It was my job to make sure everyone was working and, that everyone was capable of doing their task. I had many issues doing this throughout my project because I am only one person and I can’t be everywhere at once. Thusly made being a leader a drudgery. But I had an incredible set of adults guiding me along the way, who taught me that being a leader was not doing everything myself, being a leader
A leader is not a super hero. They may be able to fix many problems, but they cannot fix them all. Some natural leaders may appear to be able to solve any issue. However, just as any other person, they have their own weaknesses. Just as superman was weak to kryptonite, some leaders may have shortcomings to public speaking, one on one communication, organization or hundreds of other weaknesses that could be catastrophic if put into the wrong situation. A leader who brushes up these weaknesses will be able to work through even the most trying conflict.
Every leader must be able to accept the fact that they are not perfect and each person has things that they exceed at and things that come with a bit of difficulty. I do not see myself as being outstanding in a certain area but I do think that one of my talents is adjusting to change. When I came off to college I did miss my family a lot, but I kept myself busy by being more outgoing and finding new/different things to do. One of the reasons why I am probably so good at adapting to change is because I want change; I love switching things around and doing stuff another way.
I have been fortunate to work with several heads of departments within a couple years of graduating college. During this time, I have worked with quality leaders and not so great ones. The quality leaders were competent, skillful and endowed with people skills. These leaders gave me the opportunity to grow and a sense of purpose. After reading The Leadership Advantage by Warren Bennis, I was quickly reminded about a former superior of mine that lacked the understanding and knowledge of what qualities a leader should have. The company also did not entertain a culture that promotes employee satisfaction.
Implementation of organizational growth falls to the responsibility of upper management and they develop the strategic plan for the company to flourish in the projected economic market. Oversight of this senior team can hinder the organizational projected strategy into a viable organizational process that today’s global market places high demands that make it very difficult to attain these goals or plans and bring all effort to no avail of achieving projected growth and strategy of the organization. Essential that key employees do not lack the skill to delegate responsibility as well as expect results that promote organizational growth and adherence to the strategy set by senior
Throughout this case study of a Nice Manager it discusses a company Called Chisum Industries that is looking to promote someone within the company. The company is widely spread throughout Texas. Right now the middle management within the company seems to be a great place to be. There are tons of opportunities to grow and become better leaders or managers for the company.
There are leaders everywhere. They run countries, schools, businesses, churches, etc. What makes a good leader, one that has good relationship with the employees, exceeds production goals, or a combination of both? Each leader has their own style. It may have started out different than where they are in their current situation. There are a number of leadership theories; however, five will be discussed here.
Leaders lead. They lead by example, by demonstrating and living out organizational values, and by being seen. A good leader will never ask a teammate to do something they are not willing to do. Leaders also clearly understand the central purpose of their organization and ensure it is crystal clear to every member of the team...and they are relentless in pursuing it.
To be a leader you need to be able to inspire others, get people motivated, and set an example to other people. A leader needs to do all of these because if one of these aspects fails people don’t look at the leader...
When I think of someone who is a great leader I automatically think about current and previous managers I have had over the years, and honestly I cannot say that any of them are the definition of a great leader. So after I looked up many different definitions of a leader all of them basically defined a leader in the same way, someone who leads people. So, a leader does not typically have to be a manager it could be a teacher or a parent. That is when I realize that a great leader has always been right in front of me teaching me great values, and that is my mother.